SlideShare a Scribd company logo
1 of 11
COMMUNICATION – AN OVERVIEW
CHAPTER - I
Session - 1
1Neeru Kumari
COMMUNICATION – AN OVERVIEW
2Neeru KumariSession - 1
Reflect on the growth process of communication
Learn the principles of communication
Use appropriate channels to communicate
Understand the communication process
Comprehend and dispel myths of communication
Learning Objectives
COMMUNICATION – AN OVERVIEW
•Content:
- Introduction
- Development of Communication
- Principles of Communication
- Process of Communication
- Basic forms of Communication
- Myths & Realities of Communication
3Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Introduction
4Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Development of Communication
Communication = Understanding of the
spoken words + accompanying symbols
and gestures
1. Models of Communication
2. The Speech Act Theory
3. The Cooperative Principle
5Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Principles of Communication
I – Idea
M – Message
P – Pause
R – Receiver
E – Empathy
S – Sender
S – Security Check
6Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Process of Communication
7Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Basic forms of Communication
8Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Basic forms of Communication
9Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
- Myths & Realities of Communication
10Neeru KumariSession - 1
COMMUNICATION – AN OVERVIEW
Session - 1
•Topics Covered
- Introduction
- Development of Communication
- Principles of Communication
- Process of Communication
- Basic forms of Communication
- Myths & Realities of Communication
11Neeru Kumari

More Related Content

Similar to Pgdm bc ch1_session1

communication skil 1 .pptx
communication skil 1 .pptxcommunication skil 1 .pptx
communication skil 1 .pptxramigharieb2
 
Mgt function4 communicating
Mgt function4 communicatingMgt function4 communicating
Mgt function4 communicatingKyle Mallo
 
Seven principle of effective communication
Seven principle of effective communicationSeven principle of effective communication
Seven principle of effective communication MonalizaAmorSetiasSi
 
Communication Process and 7 C's of Communication and Concept of Communication
Communication Process and 7 C's of Communication and Concept of CommunicationCommunication Process and 7 C's of Communication and Concept of Communication
Communication Process and 7 C's of Communication and Concept of CommunicationParveen Kumar Sharma
 
seminar on COMMUNICATION, process, .pptx
seminar on COMMUNICATION, process, .pptxseminar on COMMUNICATION, process, .pptx
seminar on COMMUNICATION, process, .pptxApurva Dwivedi
 
Fundamentals of Oral Communication
Fundamentals of Oral CommunicationFundamentals of Oral Communication
Fundamentals of Oral CommunicationAlexandria Rabo
 
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdf
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdfCO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdf
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdfKennNepomuceno
 
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptx
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptxTHE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptx
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptxMarilouOTamayo
 
English communication skills
English communication skillsEnglish communication skills
English communication skillssania bibi
 
Business writing-skills
Business writing-skillsBusiness writing-skills
Business writing-skillsPreeti Bhaskar
 
Cultural approaches to discourse
Cultural approaches to discourseCultural approaches to discourse
Cultural approaches to discourseAzam Almubarki
 
NCP BP105T Communication Skills
NCP BP105T Communication Skills NCP BP105T Communication Skills
NCP BP105T Communication Skills NCP
 
Antuine, Cuevas Presentation
Antuine, Cuevas PresentationAntuine, Cuevas Presentation
Antuine, Cuevas PresentationJolinaCuevas
 

Similar to Pgdm bc ch1_session1 (20)

Report.pptx
Report.pptxReport.pptx
Report.pptx
 
communication skil 1 .pptx
communication skil 1 .pptxcommunication skil 1 .pptx
communication skil 1 .pptx
 
Mgt function4 communicating
Mgt function4 communicatingMgt function4 communicating
Mgt function4 communicating
 
Speech-and-Theater-Arts.pptx
Speech-and-Theater-Arts.pptxSpeech-and-Theater-Arts.pptx
Speech-and-Theater-Arts.pptx
 
the speaking process
the speaking processthe speaking process
the speaking process
 
Seven principle of effective communication
Seven principle of effective communicationSeven principle of effective communication
Seven principle of effective communication
 
Communication Process and 7 C's of Communication and Concept of Communication
Communication Process and 7 C's of Communication and Concept of CommunicationCommunication Process and 7 C's of Communication and Concept of Communication
Communication Process and 7 C's of Communication and Concept of Communication
 
seminar on COMMUNICATION, process, .pptx
seminar on COMMUNICATION, process, .pptxseminar on COMMUNICATION, process, .pptx
seminar on COMMUNICATION, process, .pptx
 
Fundamentals of Oral Communication
Fundamentals of Oral CommunicationFundamentals of Oral Communication
Fundamentals of Oral Communication
 
effective Comms.pptx
effective Comms.pptxeffective Comms.pptx
effective Comms.pptx
 
business comm 1.pptx
business comm 1.pptxbusiness comm 1.pptx
business comm 1.pptx
 
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdf
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdfCO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdf
CO_Q1-Oral-Comm-in-Context-SHS-Module-1-FINAL.pdf
 
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptx
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptxTHE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptx
THE SECRET TO ORGANIZATIONAL EFFECTIVENESS.pptx
 
English communication skills
English communication skillsEnglish communication skills
English communication skills
 
Business writing-skills
Business writing-skillsBusiness writing-skills
Business writing-skills
 
Cultural approaches to discourse
Cultural approaches to discourseCultural approaches to discourse
Cultural approaches to discourse
 
Communication
CommunicationCommunication
Communication
 
NCP BP105T Communication Skills
NCP BP105T Communication Skills NCP BP105T Communication Skills
NCP BP105T Communication Skills
 
Antuine, Cuevas Presentation
Antuine, Cuevas PresentationAntuine, Cuevas Presentation
Antuine, Cuevas Presentation
 
Communication skills
Communication skillsCommunication skills
Communication skills
 

More from Neeru Kumari Jha (19)

Work life balance
Work life balanceWork life balance
Work life balance
 
PGDM BC Chapter 3
PGDM BC Chapter 3 PGDM BC Chapter 3
PGDM BC Chapter 3
 
PGDM BC Chapter2
PGDM BC Chapter2 PGDM BC Chapter2
PGDM BC Chapter2
 
Types of interview
Types of interviewTypes of interview
Types of interview
 
Types of figures of speech
Types of figures of speechTypes of figures of speech
Types of figures of speech
 
Note making
Note makingNote making
Note making
 
Internal communication
Internal communicationInternal communication
Internal communication
 
Sample Business Letters
Sample Business LettersSample Business Letters
Sample Business Letters
 
Effective oral presentation
Effective oral presentationEffective oral presentation
Effective oral presentation
 
Composition writing
Composition writingComposition writing
Composition writing
 
Soft Skills Proposal
Soft Skills ProposalSoft Skills Proposal
Soft Skills Proposal
 
2.Corporate Grooming
2.Corporate Grooming2.Corporate Grooming
2.Corporate Grooming
 
ChangeManagement_20.08.2015
ChangeManagement_20.08.2015ChangeManagement_20.08.2015
ChangeManagement_20.08.2015
 
8 Steps of Change
8 Steps of Change8 Steps of Change
8 Steps of Change
 
Assertiveness_28.05.2015
Assertiveness_28.05.2015Assertiveness_28.05.2015
Assertiveness_28.05.2015
 
Asserttiveness Techniques_Handout
Asserttiveness Techniques_HandoutAsserttiveness Techniques_Handout
Asserttiveness Techniques_Handout
 
Training_Jalandhar
Training_JalandharTraining_Jalandhar
Training_Jalandhar
 
Campus To Corporate
Campus To CorporateCampus To Corporate
Campus To Corporate
 
Ownership & Accountability
Ownership & AccountabilityOwnership & Accountability
Ownership & Accountability
 

Recently uploaded

Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajanpragatimahajan3
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...PsychoTech Services
 

Recently uploaded (20)

Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 

Pgdm bc ch1_session1

  • 1. COMMUNICATION – AN OVERVIEW CHAPTER - I Session - 1 1Neeru Kumari
  • 2. COMMUNICATION – AN OVERVIEW 2Neeru KumariSession - 1 Reflect on the growth process of communication Learn the principles of communication Use appropriate channels to communicate Understand the communication process Comprehend and dispel myths of communication Learning Objectives
  • 3. COMMUNICATION – AN OVERVIEW •Content: - Introduction - Development of Communication - Principles of Communication - Process of Communication - Basic forms of Communication - Myths & Realities of Communication 3Neeru KumariSession - 1
  • 4. COMMUNICATION – AN OVERVIEW - Introduction 4Neeru KumariSession - 1
  • 5. COMMUNICATION – AN OVERVIEW - Development of Communication Communication = Understanding of the spoken words + accompanying symbols and gestures 1. Models of Communication 2. The Speech Act Theory 3. The Cooperative Principle 5Neeru KumariSession - 1
  • 6. COMMUNICATION – AN OVERVIEW - Principles of Communication I – Idea M – Message P – Pause R – Receiver E – Empathy S – Sender S – Security Check 6Neeru KumariSession - 1
  • 7. COMMUNICATION – AN OVERVIEW - Process of Communication 7Neeru KumariSession - 1
  • 8. COMMUNICATION – AN OVERVIEW - Basic forms of Communication 8Neeru KumariSession - 1
  • 9. COMMUNICATION – AN OVERVIEW - Basic forms of Communication 9Neeru KumariSession - 1
  • 10. COMMUNICATION – AN OVERVIEW - Myths & Realities of Communication 10Neeru KumariSession - 1
  • 11. COMMUNICATION – AN OVERVIEW Session - 1 •Topics Covered - Introduction - Development of Communication - Principles of Communication - Process of Communication - Basic forms of Communication - Myths & Realities of Communication 11Neeru Kumari