Business communication is sharing of information between people within an organization that is performed for commercial benefit of organization.

1. By-Naveen Kumar Medapalli,
iFEEL.

2. Business communication is sharing of information
between people within an organization that is
performed for commercial benefit of organization.

4. 1. Formal Communication
 Through proper channel
 Built hierarchical System
 Multidirectional

6. 1. Upward Communication
Many firms define formal channels
for upward communications.
These channels encourage
communication from employees to
supervisors and upward to top
management levels.

7. 2.Downward Communication
Benefits:
Organizational Discipline
Job Satisfaction
Problems:
Slow Feedback
Message Distorted

8.  Same Level
 Enhancing productivity
 Example:-

9.  It takes place at different levels in hierarchy.
 The transfer of information between people who are
neither in the same department nor on the same level
of organization hierarchy.

10. 2. Informal Communication
• Informal communication occurs when people come together
and talk about their working conditions, family , co-workers
etc
• Rumor, gossip, etc, are the examples of informal
communication