1. Nathan Diercks
200 S. Lorraine Dr.
Mary Esther, FL 32569
(850) 226-1610
nathandiercks@gmail.com
Conscientious and knowledgable admissions counselor with strong interpersonal, administrative, and leadership
skills. Substantial expertise in patient evaluation, advising, and care. Scrupulous record keeping, privacy standards,
and safety history. Instructor and mentor to patients and team members of diverse ages, backgrounds, and needs.
EXPERIENCE
Twelve Oaks Recovery Center - Navarre, FL (850) 939-1200, December 2013 - Present
Admissions Counselor, October 2014 - Present
Detox Technician, February 2014 - October 2014
Clinical Technician, December 2013 - February 2014
§ Counsels patients and families, coordinates with referral sources and insurance
companies in order to facilitate admission into appropriate treatment programs
§ Educates and advises patients and families on patient care, treatment plans, clinical
services, and facility programs and benefits thereof
§ Conducts assessments in person, over the phone, and via email; identifies appropriate
rehabilitation and therapeutic counseling needs of patients, while ensuring applicant
meets all pertinent medical criteria for program admission
§ Acts as medical and therapy liaison between patients, families, physician and nursing
staff, counselors, and administrative personnel
§ Assists residents with preparation for treatment and therapeutic intervention under the
on-site direction of a licensed therapist
§ Creates, reviews, and maintains accurate patient records, utilizing digital and hard
copies; verifies documentation of relevant patient information and medical history,
while preserving patient privacy
§ Updates and maintains facility’s shared-usage patient information database
§ Displays courteous, professional, and effective interpersonal skills at all times with
facility staff, patients, and family members
§ Maintains strict confidentiality of patient and company information in accordance with
all company and facility policies, rules, and regulations and HIPAA guidelines
§ Practices exacting safety, environmental, and infection control methods
§ Accounts for stocks of medicines, office supplies, and other medical supplies; assists in
ordering all supplies as necessary
§ Initiates new office activities and processes to increase section proficiency
§ Schedules and coordinates transportation requests for patients upon admission and
discharge from facility
§ Completes patient care procedures and related tasks; checks in patients, assists in
obtaining patient histories, gathers/records vital signs, prepares charts, and assists with
medical examinations as needed
§ Provides supervision for adult and adolescent patients to and from treatment areas as
requested
United States Air Force - Hurlburt Field, FL, May 2002 - April 2012
Munitions Systems Craftsman
§ 2009 Awarded Air Force Commendation Medal
§ 2005, 2006 Awarded Air Force Achievement Medal
§ Extensive crew chief experience over multiple-person teams and synchronizing
concurrent operations and shifts
§ Directed inventory and timely delivery of aircrew munitions both in training and in
combat situations
§ Managed and administered 60 munitions custody accounts for multiple base agencies

2. § Trained personnel on and enforced compliance with detailed technical orders,
instruction sets, and safety regulations
§ Coordinated and evaluated inspection and accountability teams on munitions stockpile
items valued at $40 million
§ Served as a technical advisor and liaison to base agencies, commands and flying
squadrons
§ Conducted warehouse management procedures including storage, inspection, stock
rotation, building maintenance, and lock and key control on 18 buildings containing
over 2500 items
§ Organized and distributed a weekly work plan utilized by 100+ individuals in various
work centers
§ Administered and instructed personnel on effective use of Electronic Records and
Documents System according to regulations and disposition schedules
Electronic Engineering Co. - Des Moines, IA, October 1998 - March 2002
Information Technology Support Specialist
§ Provided technical assistance and training of computer hardware and software
§ Received, documented, and maintained user requests in a self-developed database
§ Supplied full range of web design and programming solutions
§ Configured applications, system software, hardware, and local peripherals; diagnosed
and resolved problems for various emerging communication technologies
§ Performed network troubleshooting and diagnostics
EDUCATION
May 2015 - Present Master of Science, Counseling & Psychology
Troy University (Fort Walton Beach, FL)
Anticipated Graduation: Fall 2016
Jan 2014 - May 2015 Bachelor of Science, Psychology, magna cum laude (GPA: 3.6)
Troy University (Troy, AL / Fort Walton Beach, FL)
May 2012 - Dec 2013 Associate of Arts, Psychology, with honors (GPA: 3.5)
Northwest Florida State College (Niceville, FL)
ADDITIONAL EXPERIENCE
Sales: 5 years’ experience providing outgoing interaction with public, successfully marketed products to
discriminating clientele, maintained and updated inventory using both computer systems and Personal Data
Transmitters, created eye-catching and successful displays driving movement of product to public, maintained
corporate image both with products and professionalism.
Tutoring: provided after school tutoring to students in the 8-12 grade range in science, social sciences, reading,
computer skills, and mathematics; provided mathematics tutoring to college students enrolled at Northwest Florida
State College
TECHNICAL SKILLS
• Proficient in Salesforce, TIER, CAS, and AMST computer systems
• Technical Writing (functional specifications, "Getting Started" manuals, procedural texts, computer
navigation, presentations, reference documents, training manuals, user manuals, online documents and
tutorials)
• Typing: 60 wpm
• Microsoft Windows XP, Vista & Windows 7 (Advanced) and Office Suite 2000 (advanced Word and
PowerPoint, proficient Excel, Publisher and Front Page skills)
• Apple OS X (Snow Leopard, Mountain Lion, Mavericks, and Yosemite)
• Digital photography
• Web design including HTML, Visual Basic, Microsoft Publisher, and Front Page