1. YSkocen
Yamy Skocen
12140 Huron St, Unit 301, Denver CO, 80234
(303) 523-8301 (Home) / (970) 488- 9503 (Cell)
Yamy.skocen@outlook.com (Personal)
Sko021188@adams12.org
OBJECTIVE: SPECIAL ED TEACHER
Secure an opportunity as a Special Ed Teacher that will allow me to utilize my collective
education, military leadership experience, and uniquely diverse skills to guide, advocate and
teach students. Additionally, to use my psychological, hypnotic, medical, multicultural
background and, multilingual communication skills to provide a balance teaching experience.
Continuously, I am well educated in the use of balance teaching strategies to help students adjust
and cope with the challenges of today's educational environment. When it comes to teaching my
areas of expertise are; helping children who benefit from special education services, I am
knowledgeable in classroom management and identifying and adapting to different students
learning styles. I have reliable multilingual communication skills with proficiency in student
/teacher/ parents' understanding and problem-solving background that lead to positive and
collaborative work. Next, I can plan lessons, organize and adjust lessons to the children learning
styles. Additionally, I can do classroom evaluation, give individual and group instructions, write
reports, IEP's and keep accurate records while promoting positive student performance and
collaborative work. Overall, is my understanding that if you consider me as one of your teachers,
I will be an asset to your classrooms and your school.
PROFESSIONAL EXPERIENCE
Substitute Teacher for Adams 12 Five Stars District Nov 2015 – Present
 Handled other educators work load.
 Follow educator instructions.
 Write reports.
 Aid children to understand school work.
 Translate for some Spanish Speakers.
 Supervise, and grade student’s assignments.
 Organize information and accurate communicate information to others.
 Patient and organized
 Promote positive and collaborative behavior with students, parents and staff members.
Contact representative with vast amount of training in claims
Veterans Health Administration May 2014 - Sep 2014

2. YSkocen
 Handle 90 calls, on average, per day assisting and advising health care providers and
program beneficiaries on a wide variety of health insurance related material. Experience
handling claims from start to finish, including litigation management
 Submit claims for reprocessing when original submission was processed incorrectly using
skilled knowledge as to pertaining procedure codes, diagnosis codes and reject codes (for
CHAMPVA as well as other health insurance carriers)
 Utilize Oracle’s Stellent program to view claim resubmissions and adjudicate claims
accordingly
 Utilize CRM (Customer Resource Management), an “all-in-one” system used for
verifying beneficiaries and recording details of the call (CRM encompasses a variety of
other relevant systems which are needed on a case by case basis, depending on the call)
 Utilize Unix’s VistA, a system that is widely used by the Veterans Administration, since
1986, which includes an almost unlimited number of commands enabling objective
accomplishment
 Operate PC-DUO, which is a web based program, for updating eligibility, submitting
claims for review, recoupment, communicating customer complaints to proper
supervisor, among other functionalities
SKOCEN YAMY, page 2
 Absolutely critical decisions are made by extreme detail orientation numerous times per
day with no direct supervision. As a Contact Representative, beneficiaries’ eligibility and
financial livelihood will be impacted if the incorrect decision/action is taken.
 In all processes, on the phone or adjudicating claims, a flow methodology is used
 Comply with HIPPA and the Privacy Act of 1974 calls per day probing for and gathering
Administrative Volunteer Department of Veterans Affairs May
2014
 Business Administrator with Loving Logic
 Regularly practiced psychotherapeutic modalities, practical psychology and hypnosis
 Maintained a working knowledge of federal benefits available in assisting veterans and
their families
 Quality Assurance Representative (responsible for monitoring the quality of work of
others)

3. YSkocen
 Traveled to other locations, as needed, to assist veterans and their families in completing
claims for disability
 Ensured that company goals were met.
 Developed guidance to successfully meet state and Dora requirements
 Performed interviews and provided referrals as a result
 Communicated with other programs to provide the maximum possible assistance
Volunteer Heartland Hospice
March 2011
 Provided assistance to patients and their families in transition
 Practiced psychosocial spiritual dynamics, administration and special projects
 Performed a variety of roles successfully including patient advocacy and stress
management
Lafayette Elementary School May 2010 – November 2011
Volunteer in an inclusive classroom, assisting Mrs. Christopherson with making copies,
individually reading with some of the Spanish speakers’ kids, re directing children behavior,
playing activities with the students in the playground, promoting positive behavior and helping to
facilitate the children learning experience and the teacher’s job.
United States Army September 2005 –
October 2009
 Honorably discharged veteran with experience specializing in logistics, combat
operations and contracting. Expert in logistics (four years on the job)
 Perform daily inventory of supply room and main stock areas using bar coding
equipment, while organize received supplies by rotating oldest to front and placing new
items toward the back. Keep records and delivered special items to appropriate areas
while keeping and maintaining other supplies store in the main inventory areas.
 Served as liaison between uniformed staff and IT, building trust in the system.
 Designed and presented logistics training modules for all system users utilizing multiple
systems and programs and advanced Laser fiche knowledge.
 Excellent verbal and written communication skills
SKOCEN YAMY, page 3
 Supervised an Army Supply unit ensuring departmental duties were successfully
completed.
 provided direct assistance to clinical specialists with the DALC's Remote Order Entry
System (ROES) software for ordering items, conducting model changes, registering a
veteran's device, entering a veteran's eligibility, making serial number changes,
evaluating duplicate records, locating patient records, etc.

4. YSkocen
 Processed transactions for the placement of orders, including hearing aid devices and
accessories, assistive devices, batteries, orthotic soft goods, prosthetic socks, and
telehealth equipment for the visually impaired.
 Established and maintained an extensive file of information for every individual and
his/her company. Processed orders accurately and timely, while evaluating orders to
determine the appropriateness of the priority level, ensuring that the veteran has the
appropriate eligibility and that the requested items meet order guidelines. I am also
familiar with the process of using US government credit card orders for payment of
charges, reviewing screen and categorize incoming documents, filing and maintaining
records, while keeping track of spreadsheets for orders and phone calls, credit card
reconciliation, and quality control.
 Provided a smooth transition between arriving and departing supply personnel, 100%
accountability, and no monetary loss to the US Government
 Taught new supply, business rules and procedures (pre deployment assessments) to other
uniformed units.
 Stablished budget for operations while Monitors, tracks, reviews, reconciles, adjusts, and
performs year-end close-out of obligations, expenditures, and reimbursable items
insuring regulatory compliance.
 Responsible for the full range of budget formulation and justification activities.
 Provides budgetary and financial advice and guidance to managers, supervisors and
project personnel regarding process, procedure, regulations, policies, and requirements.
Reviews, records, and processes funding agreements.
 Received training in administrative management operations which included budgeting,
accounting and financial management
 As a unit supply she provided technical processes of budget formulation, reviewed and
executed budget issues. Prepared budget analysis information for unit commanders and,
consolidate Units budget saving the Army 1.5 million dollars.
Dyncorp/Honduras Dec-Trouble Desk Representative Jan 1999 – Dec 2000
 Served as an Spanish to English Translator
 Conflict resolution between Spanish and English speakers.
Christian church/ La Escuelita Jan 1998-Oct 2000
Teach classes of the bible study, preparing and printing lesson plans with Mrs. Petrona and
answering questions to facilitate students understanding of the bible.
EDUCATION
 BS in Psychology, Regis University

5. YSkocen
 Clinical Psychology Certificate, Regis University
 MS in Hypnotherapy, Psychotherapy Institute
 American Council of Hypnotist Certification # HT 112-035
 MS in Criminology, Regis University/pending
 MS in Special Education, Regis University/present
 State of Colorado Substitute Certification # 145210
 Pharmacy Technician Certificate, Front Range Community College
 Logistics Certificate, Fort Lee Virginia
AREAS OF EXPERTISE
 Proficient in Microsoft Office Suite
 Fluent in English and Spanish (Bilingual)
 Certified in Health and Wellness, active parenting
 Logistics Specialist, expert
 Vast knowledge of military rules, regulations and standards.
 Excellent customer service skills in extremely fast environment
 Knowledge of the health insurance industry and adjudicating health insurance claims
 Attention to detail and can follow orders
 Quality Assurance Experience
 Special education assessment and interpretation knowledge
 Special education methods
 Knowledge of models, theories and instructional strategies for SPE
 Understand the challenges of the exceptional child and preview what strategies are the
best to use on children with behavior problems and others disabilities.
 Can type 50+ WPM
SKOCEN YAMY, page 4
AWARDS/HONORS
 NCA Communication Honor Society recognition award for outstanding performance in
the Lambda Pi Eta Speech Contest (2012)
 Pharmaceutical History Significance Award
 Veterans Preference Awards: Logistics Specialist/Special troop’s Battalion Certificate/
Gold Combat Spurs Award/Army commendation Medal/Award of Meritorious Service
for my participation in Operation Iraqi Freedom.

6. YSkocen
 Freedom/Certificate of Honor Soldier including the following awards: NDSM, ICM,
GWTSM and the ASR.
SECURITY CLEARANCE - BACKGROUND
 Federal clearance performed June, 2014
 Held a Top Secret clearance in the United States Army
PROFESSIONAL REFERENCES
1. Cara Redhorm
720-335-7075
nurseredhorn@gmail.com
caradenise@comcast.net
2. Linda, Gavin
720-327-4126
Lindagirl757@yahoo.com