1. LISA KNOX
721 WestNedro Avenue Philadelphia, PA 19120 (215) 681-2463
jadesa721.@gmail.com
PROFILE
• Hard working, results-oriented, disciplined, punctual and consistently meet deadlines.
• Innovative and flexible, independent and requires less or no supervision.
• Respectful, friendly, enjoys diverse people, outgoing and can inspire others.
• Takes initiative and excel at multi- tasking or in a fast-paced environment.
SKILLS
Phlebotomy Vital Signs Ancillary Tests
Medical Billing Medical Records Patient Processing
Microsoft Word Internet Explorer/Internet Research Data Entry
Filing/Record keeping Operation of business and office machines
EMPLOYMENT HISTORY
Our Lady of Lourdes Medical Center Willingboro, New Jersey
CRCST April 2015-Present
• Train students in the proper practices of cleansing and sterilizing equipment along with the
techniques of cleaning and processing endoscopes at two locations.
• Arrange instrument sets and ensure availability of adequate supplies.
• Sterilize soiled surgical instruments according to established procedures and standards.
• Thoroughly inspect and set up instruments for use in the Operating Room
Our Lady of Lourdes Medical Center Willingboro, New Jersey
Externship January 2015-April 2015
• Training in the proper procedure of the sterilization of surgical tools, instruments, equipment and
medical supplies.
• Practices the proper transportation and storage of medical equipment.
• Thoroughly inspect and set up instruments for use in the Operating Room
• Manages and reports inventory to proper personnel to restock and replenish supplies.
St. Joseph Hospital Philadelphia, Pennsylvania
Medical Assistant 2006 - 2013
• Efficient handling of administrative duties (e.g. answering phones, scheduling appointments,
maintaining medical records,patient processing, billing and bookkeeping).
• Demonstrated proficiency in taking patient medical history and vital signs as well as performing
venipuncture, injections and various diagnostic procedures and ancillary test (e.g. E.K.G.,
immunoassays, chemistry analysis, hematology and urinalysis).

2. Temple University Philadelphia, Pennsylvania
Facilities Management 2005 - 2011
• Landscaping (care and maintenance of facilities greenery and grounds)
• Highly efficient and thorough housekeeping (sweeping, dusting, scrubbing, mopping, washing,
vacuuming, and waxing floors).
• In-depth knowledge of cleaning methods
• Cleaned and disinfected washrooms, laboratories, offices and lecture halls.
• Moved equipment, as well as set up and took down furniture for events.
• Operated various mechanized cleaning equipment (such as vacuums, floor scrubbers etc.)
King Teleservices Philadelphia, Pennsylvania
Telemarketer 2004 - 2005
• Answered customer inquiries.
• Explained products, pricing and services to customers.
• Maintained records of accounts, contacts and orders.
• Carried out market and client surveys to gather information about potential customers.
• Adjusted sales scripts to better target the needs and interest of specific individuals.
• Conducting cold calling and warm calling while promoting company image of professionalism,
integrity and quality.
• Initiated proactive outbound telesales calls to obtain new business from prospects.
EDUCATION
Certification Philadelphia, Pennsylvania
International Association of Healthcare Central Service Materiel Management 2014
Received certification in the proper procedure in the sterilization ofsurgical tools, instruments,
equipment and medical supplies. Practiced proper transportation and storage ofmedical
equipment. Trained to thoroughly inspect instruments.
Certification (G.P.A 3.8) Philadelphia, Pennsylvania
Sterile Concepts Technolog 2014
Received certification in the proper procedure in the sterilization of surgical tools, instruments, equipment
and medical supplies. Practiced proper transportation and storage of medical equipment. Trained to
thoroughly inspect and set up instruments for use and also managed inventory.
Certification (G.P.A 3.8) Philadelphia, Pennsylvania
Thompson Institute 2006
Trained to properly take and document vital signs, medical terminology, collect and prepare specimens,
E.K.G’s. Learned to effectively phlebotomize and injections administration also proficient in taking
medical histories.
Licensed (G.P.A 4.0) St. Michael Barbados, West Indies
Samuel Jackman Prescod Polytechnic School 2002
Trained in fundamental Massage techniques and proper application through motion and stretches. Studied
the muscular system using kinesiology. Skilled in foot mapping, contradictions and reflexology. Learned
to properly exfoliate and perform body wraps, in addition to training I obtained skills in the proper
sanitation of products and instruments.
References available upon request