Supervisor Skills

Who is a Supervisor ?
 Managers at low level of
management are known as
‘line leaders’ or ‘supervisors’.
Generally the supervisors at
this level hold positions in the
hierarchy below the middle
managers in an organization.
 Supervisors are responsible
for the daily management of
line workers who actually
produce the product.

Major Functions of Supervisor
Types of supervisory skills
How to use open communication
How to motivate your team
Provide support and mentoring
Address the problems as a supervisor
Establish rapport with subordinates
Characteristics of good supervisor

 Planning and Organizing
Supervisor’s basic role is to plan the daily work schedule of the
workers by guiding them the nature of their work and also
dividing the work amongst the workers.

 Provision of working conditions
A supervisor plays an
important role in the physical
setting of the factory and in
arranging the physical
resources at right place. This
involves providing proper
working place, safety facilities
etc. to workers. His main
responsibility is here to
provide healthy and hygienic
condition to the workers.

 Controlling and monitoring
Monitoring is an important
function performed by supervisor.
 This will involve Recording the
actual performance against the
time schedule.
 Checking of progress of work.
 Finding out deviations if any
and making solutions
 If not independently solved,
reporting it to manager

 Linking pin
A supervisor works as a linking pin between manager and
workers.

 Reporting
A supervisor has got an
important role to report about
the output, quality and any such
output which can be responsible
for increasing productivity.
Factors like cost, output,
performance, quality, etc can be
reported continually to the
manager.

 Enforcing Discipline
A supervisor can undertake
many steps to maintain
discipline in the concern by
regulating checks and
measures, strictness in
orders and instructions,
keeping an account of
general discipline of factory,

 Leadership Skills
Being a good leader is critical for a supervisor, it is the first step
towards managing a team. Your team members or employees
would rely on their leader for guidance and mentor which is vital for
success.

 Time Management Skills
Time Management is the seed to thriving in any task. As a
supervisor, you should learn how to manage your time as well as
scheduling tasks for your employees. Therefore, time planning is
critical to the success of any job or project.

 Technical Skills
When an employee asks for your technical help and knowledge, you
should be able to deliver as their supervisor. Mentoring, and passing
on your technical skills are of great importance as a supervisor.

 Communication Skills
Your communicative skills should be perfected as they happen to
help you to deliver the message or task to an employee properly, as
well as setting an example to the team members; it also maintains
your prestige as a supervisor.

 Judgment Skills
Judgment of a certain situation, or deciding on a task is a skill
acquired with experience, time, as well as trial and error.

 Schedule for Small Meetings
Schedule regular times for small meetings with team members and
honor those commitments.
Don’t suggest a schedule that will be unrealistic.

 Ask your team members for input
Unfortunately, many supervisors often respond to a team
member’s interest in providing input by saying they don’t have
the time for it. Make it clear that the supervisors must make time
to ask your team members for suggestions.

 Acknowledge your team members input
Supervisors don’t have to act on every suggestion. Team members
understand that not every idea is appropriate or realistic but they just
want to know that their ideas were heard and considered.

 Have a positive attitude and be open to feedback
The rule of thumb in effective communication and a successful
relationship is to exhibit a positive attitude. It is also crucial to keep
an open mind and be receptive to feedback that your team members
may provide you.

 Recognize your team members
When team members expect
more recognition, supervisor
often assumes they are talking
about money – that they want a
bonus or raise. In fact, they are
most often talking about two
simple words, “Thank you.”

 Rewards
A supervisor plays an
important role by providing
different rewards to team
members to perform better
. There are different
monetary and non-monetary
rewards which can inspire
the team members to work
better.

 Leadership and Guidance
A supervisor is the leader of
workers under him. He leads
the workers and influences
them to work their best. He
also guides the workers by
fixing production targets and
by providing them instruction
and guidelines to achieve
those targets.

 Describe instead of judging
When discussing a team
member’s behavior or a
decision they made, avoid
judging their behavior or the
reasoning behind their
decision. Instead, describe
what you observed.

 Be respectful to your team members
When your team come to you
with problems or suggestions,
make it clear they have your
full attention; stop what you
are doing, look them straight in
the eye, listen, and ask
questions about what they are
saying.
Incase if you are busy,
Schedule a time for them.

 Grievance Handling
The supervisor need to handle the
grievances of the workers
effectively :-
 He can be in direct touch with
workers.
 By winning the confidence of
the workers by solving their
problems.
 By taking worker problems on
humanitarian grounds.
 If he cannot tackle it
independently, he can take the
help and advice of manager to
solve it.

 Greet your team members
Greet your employees when you
see them. You don’t have to
know every employee’s name
(no one expects you to), but a
simple, “Good morning!” or
“Beautiful day, isn’t it?” helps
create a more relaxed and
comfortable environment

 Engage your team members on a personal level
Make an effort to get to know
your employees beyond their
role in the company. Ask what
they did on the weekend, how
their kids or parents are doing.
Showing interest in employees
communicates that they are
valued beyond their work — as
human beings.

 Create a productive
environment for your team
employees
 Make proper decisions
 Implement new programs
and methods
 Inform your team about
company policies and
procedures
 Teach effectively
 Communicate effectively
Characteristics of good supervisor

Supervisor Skills

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