positive approach in ppt

12.  Looking to the future
 Assumptions with an eye on solutions
 Acknowledgement & Possibilities
 Demo…

13. IN PAIRS:
Interviewee: identify a
time when you were
involved in trying to
manage a conflict situation
Interviewer: use the SF
interview approaches to
identify a way forward

14. What worked well?
What might be done
differently next time?
Swap roles & repeat
Return to main group

17. Hope The next step or
sign of progress
Looking to the future

18. Respect – Contempt
Pure Collaboration – Pure Conflict

19. Possible Questions:
 Building on what works
 On a scale from 1-10,
where is 10? Where is 1?
Where are you now?
 What’s helping you reach that level? What else?
 What would one step higher up the scale look like?
 What would be the first tiny signs of progress?
 What would take you one small step higher?

22. I see that your feelings are very strong about
this topic. What would you like to feel instead
in the future when the conflict is solved?
How will you know this
meeting has been useful?
How will you know the
conflict has been solved?
What has been working well?
What is better?

25. Based on the philosophy &
principles of restorative justice involves:

27. “In the end, it’s the relationships that matter.”
Thorsborne & Vinegrad 2009

29. Being understood is very powerful
When understanding happens & those who did ‘it’
accept responsibility for their behaviour & are
genuinely remorseful, forgiveness & reconnection
become possible

31. Use silence
Ask more open-ended
questions:
Can you tell us some more
about that?
Can you just explain what you
meant by that comment?
What’s happening for you
right at this minute?

33. SIMILARITIES
– They generate optimism & hopefulness for the
future regardless of the past
– They address problem solving in positive ways
– They aim to increase individual & community
self-efficacy & empowerment
DIFFERENCES
– Expression of emotion is encouraged in RP –
‘What’s the worse of this for you?’
– Greater structure in place in RP

36. What are possible difficult
scenarios you can think
might come up in relation
to conflict management?
Feed forward Activity

37. KNOW:
your limitations
where to get
additional support

38. Copy of the slides…
nickburnett@me.com
Twitter – nick_burnett
LinkedIn – Nick Burnett
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