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The ‘HOW’ of business analysis is probably even more important than the ‘WHAT’. While the ‘WHAT’ focuses on models, methods, techniques, and deliverables, the ‘HOW’ determines how much impact you can really have.
In this session, we explore the crucial mindset and soft skills required to connect with customers, end-users, stakeholders, partners, and technical people.
Because the quality of your intervention depends on the level of consciousness with which you connect with your environment.