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2018 Case Study
How Merrill Lynch increased sales by 22%
The Need
Company
Merrill Lynch is a
financial asset
management arm of
Bank Of America.
Merrill Lynch has 15,000
full time FA’s who help
their clients manage
assets.
Context
Merrill Lynch relies on
big data for helping their
FA’s reach out to more
customers and close
deals faster.
Every minute spent on
data quality saves
atleast 5 for their FA’s.
Problem statement
Bad data quality was
affecting ML.com’s close
rate and agent time per
call.
Solution
Better data quality (100%
manually vetted)
BizProspex helped ML vet data
before passing on to it’s agents to
take it forward with the lead thusby
saving agent time on call and
improving close rate.
The process
Our approach?
We followed a simple four step procedure to vet best quality leads for
ML.com
1. Manually vetting leads for best ROI
2. Appending data to ensure 360-degree view of the lead
3. Checking financial background to promote the most optimal offer
4. Prioritize quality over quantity to save agents’ time
Impact
22% sales increase within 12
months for it’s Financial Agents
Thank you for
reading!
Visit BizProspex.com to know more

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How Data Cleaning helped Merrill Lynch increase sales by 22%

  • 1. 2018 Case Study How Merrill Lynch increased sales by 22%
  • 2. The Need Company Merrill Lynch is a financial asset management arm of Bank Of America. Merrill Lynch has 15,000 full time FA’s who help their clients manage assets. Context Merrill Lynch relies on big data for helping their FA’s reach out to more customers and close deals faster. Every minute spent on data quality saves atleast 5 for their FA’s. Problem statement Bad data quality was affecting ML.com’s close rate and agent time per call.
  • 3. Solution Better data quality (100% manually vetted) BizProspex helped ML vet data before passing on to it’s agents to take it forward with the lead thusby saving agent time on call and improving close rate.
  • 5. Our approach? We followed a simple four step procedure to vet best quality leads for ML.com 1. Manually vetting leads for best ROI 2. Appending data to ensure 360-degree view of the lead 3. Checking financial background to promote the most optimal offer 4. Prioritize quality over quantity to save agents’ time
  • 6. Impact 22% sales increase within 12 months for it’s Financial Agents
  • 7. Thank you for reading! Visit BizProspex.com to know more