20. Business Today Manufacturing and production Accounting and finance Engineering and research Supply chain management: procurement, distribution, and logistics Customer relationship management: Marketing, Sales, Customer Service Company Boundary Internet Internet
21. Business Today (continued) Company Boundary Suppliers and other business partners Consumers and business customers Extranets Extranets
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24. Types Of Information Systems Information Systems Operations Support Systems Management Support Systems
25. Types Of Information Systems (continued) Operations Support Systems Specialized Processing Systems Transaction Processing Systems Process Control Systems Enterprise Collaboration Systems
26. Types Of Information Systems (continued) Management Support Systems Management Information Systems Decision Support Systems Executive Information Systems Specialized Processing Systems
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32. Managerial Challenges Of Information Technology The Business Enterprise: Strategies/Processes/Structure/Culture Information Technology Customer Value Business Value Business/IT Challenges Business/IT Developments Business/IT Goals
42. Stakeholders In The Business Environment Management Information System Economic Resources: people, money, material, machines, land, facilities, energy, information Business Process: market, develop, produce, and deliver, products and services, support customers, other processes Goods and Services: products, services, payments, contributions, information, other effects INPUT PROCESSING OUTPUT CONTROL FEEDBACK Financial Institutions, Labor Unions, Stockholders, Customers, Competitors, The Community, Government Agencies, Suppliers
43. Components Of An Information System Control System Performance Input Of Data Resources Processing Data Into Information Output Of Information Products Storage Of Data Resources PEOPLE RESOURCES (end users and IS specialists); SOFTWARE RESOURCES (programs and procedures); HARDWARE RESOURCES (machines and media); NETWORK RESOURCES (communications media and network support); DATA RESOURCES (data and knowledge bases); SYSTEM ACTIVITIES
44. Examples Of Information System Resources And Products Information Systems Resources And Products People Resources Hardware Resources Software Resources Data Resources Network Resources Information Products
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