Hr of mobilink 2

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Hr of mobilink 2

  1. 2. HRM Mobilink Pakistan <ul><li>Presented To: </li></ul><ul><li>Sir Muhammad Asif Chaudhary </li></ul><ul><li>Prepared By: </li></ul><ul><li>Rashid Mahmood </li></ul><ul><li>Muhammad Sajid Akhtar </li></ul>Introduction
  2. 3. Contents <ul><li>Brief Introduction Of Organization </li></ul><ul><li>Introduction of HR Department </li></ul><ul><li>Key Functions Of HR Department </li></ul><ul><li>Other Policies and Procedures </li></ul><ul><li>Learning Outcomes </li></ul>Introduction
  3. 4. About Mobilink <ul><li>Subsidiary of Orascom Telecom Company </li></ul><ul><li>Started Operations in 1994 </li></ul><ul><li>Market Leader Having more than 30% market Share </li></ul><ul><li>Vision </li></ul><ul><li>Mission Statement </li></ul>Introduction
  4. 5. <ul><li>Vision </li></ul><ul><li>To become leading telecommunication Service Provider By offering Innovative communication solutions to our customers. </li></ul><ul><li>Mission </li></ul><ul><li>To be unmatchable communication system in Pakistan that provides best value to its customers, employees, business partners and shareholders. </li></ul>HR Practices & Mobilink Vision & Mission
  5. 6. Organizational Hierarchy <ul><li>Vice President Marketing Bilal Munir Sheikh </li></ul>Introduction President and CEO Rashid Khan Chief Information Officer Tariq Rashid V.P H.R, Administration Ali Raza Mehdi Vice President Customer Care Irfan Akram Vice President & Head of Broadband Business Division. Mustafa Peracha Vice President Corporate Affairs Agha Qasim
  6. 7. Products & Services <ul><li>Mobilink Indigo </li></ul><ul><li>Mobilink Jazz </li></ul><ul><li>Mobilink Blackberry </li></ul><ul><li>Mobilink Game </li></ul><ul><li>Mobilink PCO </li></ul><ul><li>GPRS </li></ul><ul><li>SMS Messaging </li></ul><ul><li>Chat Services </li></ul><ul><li>Dedication Services </li></ul><ul><li>Mobilink Infinity </li></ul>Introduction
  7. 8. Major Departments <ul><li>Finance Department </li></ul><ul><li>Customer Services Department </li></ul><ul><li>Commercial Department </li></ul><ul><li>Technical Department </li></ul><ul><li>Internal Audit Department </li></ul><ul><li>Information Technology Department </li></ul><ul><li>Human Resources </li></ul><ul><li>Administration and Legal Affairs </li></ul><ul><li>Government Relation Department </li></ul>Introduction
  8. 9. HRM Department <ul><li>HR Mission Statement </li></ul><ul><li>“ To lead the organization in enhancing its human capital and creating a winning environment where everyone enjoys contributing to the best of one’s ability.” </li></ul><ul><li>Mobilink Will Achieve This By </li></ul><ul><li>Inspiring and motivating its people. </li></ul><ul><li>Developing its people to strive for higher standards. </li></ul><ul><li>Driving an open minded and enterprising corporate culture where people through leadership at all levels dare to dream, dare to try, dare to fail and dare to succeed. </li></ul><ul><li>Attracting and recruiting the best talent </li></ul>HR Practices & Mobilink
  9. 10. Total Strength Of Employees <ul><li>Over all: (Total 4500) </li></ul><ul><li>Top Managers 75 </li></ul><ul><li>Middle Managers 750 </li></ul><ul><li>Line Managers 3675 </li></ul><ul><li>Employees are Structured in Five Layers comprising Associates, Specialists, Managers, Directors and Chief Officers </li></ul>HR Practices & Mobilink
  10. 11. Key Functions of HRM Department HR Practices & Mobilink HRM Planning Recruitment/ Decruitment Selection Career Development HRM Orientation Compensation Performance Management Training/ Development
  11. 12. <ul><li>Our People are our greatest assets. </li></ul><ul><li>Current & Future assessment </li></ul><ul><li>Requirements of each department </li></ul><ul><li>What positions to fill and how to fill </li></ul>HR Practices & Mobilink HR Planning
  12. 13. <ul><li>Objectives </li></ul><ul><li>Methods Of Recruitment </li></ul><ul><li>Internal Recruitment </li></ul><ul><li>External Recruitment </li></ul><ul><li>Sources Of Recruitment </li></ul><ul><li>Internal Advertisement </li></ul><ul><li>Databank </li></ul><ul><li>Advertising </li></ul><ul><li>Head hunters/executive Search Organizations </li></ul><ul><li>Walk in Candidates </li></ul><ul><li>College and Universities </li></ul>HR Practices & Mobilink Recruitment Policy
  13. 14. <ul><li>Identify Vacancy </li></ul><ul><li>Job Analysis </li></ul><ul><li>Prepare Job Description </li></ul><ul><li>Person Specification </li></ul><ul><li>Advertisement of a Job Vacancy </li></ul><ul><li>Web based advertisement </li></ul><ul><li>Preliminary Contact with potential job candidates </li></ul><ul><li>Initial Screening to create a pool of qualified applicants </li></ul>HR Practices & Mobilink Recruitment Process
  14. 15. <ul><li>Education (Academic /Professional) </li></ul><ul><li>Experience </li></ul><ul><li>Profile and Psychometric Tests </li></ul><ul><li>Interviews </li></ul><ul><li>References </li></ul>HR Practices & Mobilink General Conditions Of Recruitment
  15. 16. <ul><li>Completed Job Applications </li></ul><ul><li>Interviews </li></ul><ul><li>Testing </li></ul><ul><li>Initial Screening </li></ul><ul><li>Panel and Series of Interview </li></ul><ul><li>In depth Selection Interview </li></ul><ul><li>Background Checks </li></ul><ul><li>Physical Examination </li></ul>HR Practices & Mobilink Selection Process
  16. 17. <ul><li>Job Offer </li></ul><ul><li>Welcome </li></ul><ul><li>Position/Title </li></ul><ul><li>Authority Duties and Responsibilities </li></ul><ul><li>Starting Date, Normal Working Hours </li></ul><ul><li>Starting Salary </li></ul><ul><li>Benefit Package </li></ul><ul><li>Probationary Period </li></ul>HR Practices & Mobilink Selection (Contd.)
  17. 18. <ul><li>Appointment Letter </li></ul><ul><li>Rejected Candidates </li></ul><ul><li>Hiring Committee </li></ul><ul><li>Probationary Period </li></ul><ul><li>Compensation in lieu of Notice </li></ul>HR Practices & Mobilink Selection (Contd.)
  18. 19. <ul><li>Two Types of Orientation </li></ul><ul><li>Work Unit Orientation </li></ul><ul><li>Familiarize employees with unit </li></ul><ul><li>Introduction To Co-Workers </li></ul><ul><li>Organization Orientation </li></ul><ul><li>History of Organization </li></ul><ul><li>Policies and Procedures </li></ul><ul><li>Tour Of organizational Facilities </li></ul>HR Practices & Mobilink Orientation & Socialization
  19. 20. <ul><li>Objectives </li></ul><ul><li>Orientation CD </li></ul><ul><li>Department Orientation </li></ul><ul><li>Formal Orientation Program </li></ul><ul><li>Nature of Business </li></ul><ul><li>History-philosophy and Structure of Company </li></ul><ul><li>Organizational Structure and Chain of Command </li></ul><ul><li>Company Benefit Plans </li></ul><ul><li>Layout and Facilities offered by the Company </li></ul>HR Practices & Mobilink Orientation (Contd.)
  20. 21. <ul><li>Training Need Assessment </li></ul><ul><li>Identify Problems </li></ul><ul><li>Develop a Training Program </li></ul><ul><li>Implement Training Program </li></ul><ul><li>Evaluation Of Results </li></ul>HR Practices & Mobilink Training & Development
  21. 22. <ul><li>On Job Training </li></ul><ul><li>Training Outside the Work Settings </li></ul><ul><li>Overseas Training Program </li></ul><ul><li>Online Training Programs </li></ul><ul><li>Special Training Sessions </li></ul><ul><li>Refresher Courses </li></ul>HR Practices & Mobilink Training Methods
  22. 23. <ul><li>Soft Skill Training </li></ul><ul><li>Manage Important Areas In Personal Life </li></ul><ul><li>Personal Finance and Personal Behavior </li></ul><ul><li>Technical Training </li></ul><ul><li>Customer Service Training </li></ul><ul><li>Sales Related Training </li></ul><ul><li>Marketing and Technology Training </li></ul><ul><li>Problem Based Training </li></ul>HR Practices & Mobilink Training Types
  23. 24. <ul><li>Done on annual basis </li></ul><ul><li>360 Degree Feedback </li></ul><ul><li>Done By Immediate Supervisor </li></ul><ul><li>Promotion on Good Performance </li></ul><ul><li>To Attract and Retain Qualified People </li></ul><ul><li>Provide a Solid Path for Career Planning </li></ul><ul><li>To identify employees Training needs </li></ul>HR Practices & Mobilink Performance Management
  24. 25. <ul><li>Key Performance Indicators </li></ul><ul><li>Leadership </li></ul><ul><li>Communication Skills </li></ul><ul><li>Team Work and Co-operation </li></ul><ul><li>Problem Solving and Decision Making </li></ul><ul><li>Initiative and Drive </li></ul><ul><li>Flexibility and Customer Focus </li></ul>HR Practices & Mobilink Performance Management
  25. 26. <ul><li>Salary Administration Program </li></ul><ul><li>To Attract and Retain competent and qualified employees </li></ul><ul><li>To Provide fair and Equitable Compensation </li></ul><ul><li>To ensure compliance with prevailing industry rates </li></ul><ul><li>To instil employee confidence </li></ul>HR Practices & Mobilink Compensation Management
  26. 27. <ul><li>Salary Administration Program </li></ul><ul><li>Salary Survey </li></ul><ul><li>VP HR & Department Head analyze each job classification </li></ul><ul><li>HR Department determines an appropriate salary range </li></ul><ul><li>HR department assigns each job a code, minimum, mid and maximum point rate </li></ul><ul><li>Reviewed and approved by VP HR & Administration </li></ul>HR Practices & Mobilink Compensation Management
  27. 28. <ul><li>Rent Allowances </li></ul><ul><li>Company Car </li></ul><ul><li>Travel Allowances </li></ul><ul><li>Medical Entitlement </li></ul><ul><li>Insurance Policy </li></ul><ul><li>Annual Vacations </li></ul><ul><li>Maternity Leaves </li></ul><ul><li>Employee Old Age Benefit </li></ul>HR Practices & Mobilink Benefits
  28. 29. <ul><li>Mobilink provides career development opportunities to all employees </li></ul><ul><li>All positions of grade level “Assistant </li></ul><ul><li>Manager” and above are internally </li></ul><ul><li>announced </li></ul><ul><li>Candidates are promoted to </li></ul><ul><li>higher level if qualified </li></ul>HR Practices & Mobilink Career Development
  29. 30. <ul><li>Recreation </li></ul><ul><li>Dress Code </li></ul><ul><li>Safety </li></ul><ul><li>Education Assistance Policy </li></ul><ul><li>Discrimination and Harassment Policy </li></ul><ul><li>Terminations and Exit Interview </li></ul>HR Practices & Mobilink Other Policies & Procedures
  30. 31. <ul><li>Application of HR concepts </li></ul><ul><li>Skills Required For an HR professional </li></ul><ul><li>Applying Knowledge To Task </li></ul>HR Practices & Mobilink Learning Outcomes
  31. 32. HR Practices & Mobilink

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