Transjakarta is Jakarta's bus rapid transit system which began operations in 2004. During the Covid-19 pandemic, fleet capacity was limited to 50% and headways were set to 20 minutes. This led to long queues of hours for passengers. The document analyzes Transjakarta's current condition and provides recommendations to meet target headways of 15 minutes for crowded corridors and 30 minutes for normal corridors. It samples two corridors, identifies the root causes as limited fleets, and recommends strengthening partnerships and investing in new buses over the short, mid, and long term.

1. Transjakarta Bus Fleets
Optimization
Muhammad Irfan Kemal

2. My Recommendation
Short Term Mid Term Long Term
Strengthen
RoyalTrans Tijeku
Contract
With other
operator
Invest
New buses
To meet the required SLA

3. Content to Conclusion
Understand
Measure
Analyze
Conclude
Company, Situation,
Complication, and Key
Question
Sampling, Company’s
Capabilities, and Consumer
Needs
Root causes and potential
solution.

4. SITUATION
COMPLICATION
KEY QUESTION
• TransJakarta is a bus rapid transit (BRT) system
in Jakarta, Indonesia
• The first BRT system in Southeast Asia, it
commenced operations on 15 January 2004
• TransJakarta has 13 primary corridors and
10 cross-corridors routes
• In 2019, TransJakarta has been integrated to Jak
Lingko Program (Total 3.305 buses).[1]
• In 2015, over 100 million passengers
documented using TransJakrta services. [2]
Governor Regulation due the Covid 19 Pandemic to
Transjakarta Policy:
• Only Operates in 13 primary corridors [3]
• Limitation in fleet capacity (50%) [3]
• 20 Min Headway (SLA) [4]
• 871 unit buses operated (25% extra) [5]
Target SLA (Head Way) :
• 15 Min for crowded corridors
• 30 Min for normal corridors
Long Queue that takes hours [6]
How’s Current Condition & What Recommendations to meet target?
Understand - TransJakarta’s Profile and condition

5. SAMPLING
• Parreto Chart is used to take 2 samples that
categorized as crowded and normal corridors.
• Pareto chart function is to highlight the most
important among a set of factors with rules of
thumb 80/20.
• 1 sample in Crowded corridors represent the
80% and 1 sample in normal corridors
represent the 20%. 22,1
76,97
84,39
90,8
I IX V VII VIII III VI II IV X XI XII
0
10
20
30
40
50
60
70
80
90
100
Koridor
(%)
Penumpang
Persentase Riders Percentage per Bus Corridor
Bus Transjakarta 2016[7]
Sample 1
Corridor 1
Blok M- Kota
Sample 2
Corridor 4
P.Gadung-Dukuh Atas
19 Station
15,48 km routes
18 Station
12,33 km routes
Measures - Taking samples that can represents all 13 primary stations

6. 192 Buses
CAPABILITIES VS NEEDS
CAPABILITIES[A.1] NEEDS[A.2] CONCLUSION
Corridor 1
(Crowded)
Corridor 4
(Normal)
53 Buses
x
x
60 Seats
60 Seats
11520 Rider
3180 Rider
=
=
Both 20 Min Headway (SLA)
Assumption: Peak Hours (40% from daily), 1 way, passenger ride max half routes (50%)*
12598 Riders
SLA 15 Mins
SLA 30 Mins
3480 Riders
Not Meet SLA
Overcapt 6 People
PerBus
Meet SLA
Overcapt 6
People PerBus
Measures- Understanding the current Gap

7. Identify Potential Problems
Besides the SLA and Capacities Problems,
Most of the current symptom has been felt by
Costumer is very long queue that takes hours.
In this section we will analyze all the potential causes
from the symptom to find the root causes.
Long Queue during Peak
Hours
Environment Machine
Money
• Limited Fleets
• Governor Policy
(Capt. ,SLA,
Corirdor)
• Congestion
• Expensive
Alternative
The Limited and price problems
Should be more convenient to be solve
Than external problems that don’t have certainty
yet
BIG
PROBLEM
BREAK
DOWN
Analyze - Finding the root causes problems

8. Identify Potential Solution
Internal
City
National
Strengthen the premium buses
(Royal Trans Tijeku) by improving easiness and
reducing prices
Contract with other Jaklingo Operator non-BRT, to
provide rented or new buses
Invest/Buy new fleets (like TransMIlenio, Bogota,
Colombia decision)
Analyze - Finding Potential (Multi- perspectives) solution

9. Impact Effort Analysis
Effort
Impact
Low High
High
Changing internal business
policy would have lower
effort for the company,
Royal Trans would only
accommodated several
riders
Having Contract with non-
BRT operators have been a
polemics because some of
their buses not meeting the
standard requirements. Yet,
their available buses reach
2000 unit
Invest in new buses will be
a great plan in long term
solution with great reliability
, yet short term action
need to me taken due the
pandemic
Analyze - Mapping the Effort and Impact of Solution

10. Risk Assestment Analysis
Severity
Risk
Low High
High
Company loss in profit to
sacrifice operational cost
Partners buses not met
the requirements, lower
the costumer satisfaction.
New buses would not be
fully utilized after the
pandemic, high in
maintenance assets cost.
Analyze - Assessing potential problem with probability

11. Result & Conclusion
All the solution that we have discussed can be implemented sequentially
With different schema term period. (since all of them were feasible)
Short Term Mid Term Long Term
In order to handle limited fleets problems that will improve that
SLA -> Costumer Queue time
Strengthen
RoyalTrans Tijeku
Contract
With other op
Invest
New buses

12. Thank You!

13. Raw Sources
[1] http://www.beritajakarta.id/read/70947/pemprov-dki-remajakan-angkutan-umum-dan-tambah-armada-program-jak-lingko#.X1U_hXkzZ9N
[2] https://jakarta.bps.go.id/statictable/2017/02/23/176/jumlah-penumpang-dan-pendapatan-trans-jakarta-menurut-koridor-atau-rute-2015.html
[3] https://www.transjakarta.co.id/transjakarta-berlakukan-pola-operasional-baru-selama-psbb/
[4] https://www.transjakarta.co.id/kurangi-potensi-interaksi-secara-fisik-kapasitas-layanan-transportasi-umum-di-jakarta-diturunkan-secara-ekstrem-transjakarta-hanya-
operasikan-13-rute-hingga-30-maret-2020/
[5] https://www.transjakarta.co.id/gage-mulai-senin-tije-luncurkan-tambahan-155-unit-armada-pada-10-ruas-koridor-yang-bersinggungan-dan-
mengoperasikan-3-rute-tambahan-pada-non-koridor/
[6] https://nationalgeographic.grid.id/read/132064283/antrian-panjang-transportasi-massal-tak-semua-bisa-kerja-dari-rumah?page=all
[7] https://databoks.katadata.co.id/datapublish/2016/09/06/koridor-i-blok-m-kota-jalur-transjakarta-paling-sibuk

14. Appendix
A.1
Capacity
A.2
Needs
192 Buses
871 Buses
Operated
53 Buses
X 22%
(% Rider 2016 per Corridor)[7]
X 6%
(% Rider 2016 per Corridor)[7]
Rider per Corridor
(Yearly) [5]
/ 365 days
x 40 %
(Peak hours assumption)
/ 2
(Riders only 50% full
routes assumption)
Logically Approved since Riders in early station
can complement the rider in latest station routes