1. Mostafa Osama Abd al-salam Sheta
2.Alzaaem Ghandi From Mostafa Hafez Street ,Gesr Alsweis ,Cairo
Mobile: +201287303787
E-mail: mostafa.sheta.2014@hotmail.com
 Personal Information
Date of Birth: 21 – 04 – 1987.
Gender: Male.
Nationality: Egyptian.
Marital Status: Single.
Military Service: Exempted.
 Personal Profile
Target Job Location: Arab Countries - Foreign Countries
Career Objective: To be a member of a successful organization to release my skills, to help my
organization to proceed forward and take my life to a higher level.
 Education and Qualifications
University : Helwan university.
Faculty : Commerce and Business Management.
Graduation Year : September 2011.
Work Experience
From Aug 2007 to Oct 2008
( Sales associate at Claire’s Egypt. Aug 2007)
 Greeted customers and determined their needs and wants
 Discussed type, quality and number of merchandise required for purchase
 Recommended merchandise based on individual requirements
 Advised customers on utilization and care of merchandise
 Provided advice to clients regarding particular products or services
 Explained the use and advantage of merchandise to customers
 Answered customers’ queries and concerns
 Showed the live working of merchandise
 Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery date.
Prepared sales contracts and accepted payment through cash, and credit card
 Assisted in display of merchandise
 Maintained sales records for inventory control

2. From Oct 2008 to Jul 2009
Assistant store manager / Store in charge at Claire’s Egypt (Alex)
 Trains store staff by reviewing and revising orientation to products and sales training materials; delivering
training sessions; reviewing staff job results and learning needs with retail store manager; developing and
implementing new product training.
 Evaluates competition by visiting competing stores; gathering information such as style, quality, and
prices of competitive merchandise.
 Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume
price breaks; placing and expediting orders; verifying receipt.
 Attracts customers by originating display ideas; following display suggestions or schedules; constructing
or assembling prefabricated display properties; producing merchandise displays in windows and
showcases, and on sales floor
 Promotes sales by demonstrating merchandise and products to customers.
 Helps customers by providing information; answering questions; obtaining merchandise requested;
completing payment transactions; preparing merchandise for delivery.
 Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying
and investigating customer complaints and service suggestions.
 Maintains a safe and clean store environment by developing and publishing evacuation routes;
determining and documenting locations of potentially dangerous materials and chemicals.
 Maintains inventory by checking merchandise to determine inventory levels; anticipating customer
demand.
 Prepares reports by collecting, analyzing, and summarizing information.
 Maintains quality service by establishing and enforcing organization standards.
 Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; benchmarking state-of-the-art practices;
participating in professional societies
 Contributes to team effort by accomplishing related results as needed.
o From July 2009 till Sep 2015
o Store manager at Claire’s for 2 stores (Mercato & Alsalam)Till Aug 2010
Claire’s City Stars till Mar2012.
H&M till Mar 2013 .
Bath & Body Works till August 2014 .
MAX Sep 2014 up to date .
Multi Store Manager Max SCM & Max GCM
 Managing and motivating a team to increase sales and ensure efficiency;
 Managing stock levels and making key decisions about stock control;
 Analyzing sales figures and forecasting future sales ;
 analyzing and interpreting trends to facilitate planning;
 Using information technology to record sales figures, for data analysis and forward planning;
 Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance
reviews, as well as providing or organizing training and development;
 Ensuring standards for quality, customer service and health and safety are met.
 Resolving health and safety, legal and security issues;
 Responding to customer complaints and comments;

3.  Attending and chairing meeting.
o From Oct 2015 UPTD.
 Senior Store Manager (Training Area Manager) - Max (City Center – Sun City – Wonder Land).
o Achievment:
 Best score on audit between all fashion & footwear brands for 3 years.
 SHOPPIE champion award in Middle East retail 3 times.
 Best Store Manager Performance reward in MAX concept.
 International Certificates
 International Computer Driving License (ICDL.
 Additional Information
 Language: Arabic : Excellent (mother tongue)
English: Fluent written and spoken
French : Fair
 Computer skills: Microsoft office (Excel, Word & PowerPoint).
 Personal skills: Excellent self -learning Ability
Highly self -motivated
Excellent ability to work under pressure
Open- minded to new ideas and new technologies
Excellent team worker (as both team leader or member).
 Interests and Activities
Travelling, reading, listening to music, football.
 References
Available on request.