CV for Application Support Professional with 10+ years experience
1. CURRICULUM VITAE
PERSONAL INFORMATION
Name Myira, Lusanda Analissa Mona-Lisa
Address 32 Weltevreden Court Weltevreden Street Bellville
Telephone 021 406 4944
Cellphone 062 2700 405
E-mail lmyira@gmail.com
Nationality South African
Date of birth 27 February 1980
WORK EXPERIENCE
Dates (from – to) April 2015 – present
Name and address of employer Media24 - 34 Heerengracht street, Cape Town
Type of business or sector Media
Occupation or position held Application Support
Main activities and responsibilities
Incident and change management
User profile maintenance
Control file maintenance
Application testing
Dates (from – to) July 2013 – March 2015
Name and address of employer On The Dot, 17 Printers Way, Marconi Beam, Montague Gardens,
Cape Town
Type of business or sector Logistics
Occupation or position held Application/Functional Support Technician
Main activities and responsibilities
Incident and change management
User profile maintenance
Control file maintenance
Dates (from – to) July 2012 – June 2013
Name and address of employer Gijima, Golf course Road, Cape Town
Type of business or sector Technology
Occupation or position held Service coordinator/Project Administrator
Main activities and responsibilities
Manage incidents and requests
Regularly update Desktop Auditor
End user software deployments
Scribe
Book meeting venues and coordinate attendance
Coordinate activities of project personnel
Protect and control proprietary materials
2. Dates (from – to) July 2010 - April 2012
Name and address of employer Gijima, Golf course Road, Cape Town
Type of business or sector Information Technology
Occupation or position held Project Administrator/IT Auditor
Main activities and responsibilities
Scribe
Book meeting venues and coordinate attendance
Coordinate activities of project personnel
Protect and control proprietary materials
Prepare project status reports by collecting, analyzing and summarizing
information and trends
Dates (from – to) December 2008 - June 2010
Name and address of employer Gijima, Golf course Road, Cape Town
Type of business or sector Information Technology
Occupation or position held Junior Information Security Administrator
Main activities and responsibilities
Monitor network performance
Operate master consoles to monitor the performance of computer
systems and networks
Coordinate computer network access and use
Configure, monitor and maintain email applications and virus
protection software
Maintain logs and repair records related to network functions
Coordinate end user software (Symantec Antivirus) deployment
Dates (from – to) April 2006 - November 2007
Name and address of employer Gijima, Golf course Road, Cape Town
Type of business or sector Information Technology
Occupation or position held Change Management Assistant
Main activities and responsibilities
Mass newsletter and brochure dissemination
Workshop assistant
Software deployments and electronic signature
capture
Adhoc project administration
Liaise with invested stakeholders on the nature and content of artwork
Internal interviews and surveys
Dates (from – to) July - November 2005
Name and address of employer Gijima, Golf course Road, Cape Town
Type of business or sector Information Technology
Occupation or position held Junior Programmer
Main activities and responsibilities
Programming
Quality assurance/Testing
Website maintenance
Adhoc project administration and minute taking
Project database maintenance
Maintain project documentation
3. EDUCATION AND TRAINING
Dates (from – to) February 2016
Educational institution Friends of Design - Academy of Digital Arts
Module 1: Sound Design using Reaper DAW (Digital Audio Workstation)
Dates (from – to) January - December 2015
Educational institution Alison.com, MOOC
Certificate: Adobe Photoshop Fundamentals, CS3
Dates (from – to) January – December 2014
Educational institution Cape Peninsula University of Technology Cape Town, Western Cape,
South Africa
Bachelor of Technology: Information Technology - Software
Development
Graduated: April 2015 (Passed, 1 distinction)
Dates (from – to) February 2007 (Passed, 4 day course)
Educational institution Faculty Training Institute, Cape Town, Western Cape, South Africa
Principles of Professional Business Analysis
January 2004 – December 2005
Cape Peninsula University of Technology Cape Town, Western Cape,
South Africa
National Diploma: Information Technology - Software Development,
2004 – December 2005
Graduated: April 2006 (Passed, 3 distinctions)
REFEREES MrErnst Vorndran
E-mail: ernstv@gijima.com
FIELD SERVICE MANAGER: Gijima -Western Cape
Telephone: (021) 680 3367 / 083 658 6860
Mrs Ashleigh Black
E-mail: Ashleigh.Black@gijima.com
REGIONALCOMMERCIALMANAGER: Gijima - Western Cape
Telephone: (021) 680 3300