1. MONICA GOMEZ
Mobile 021 1829575
Email: monica_goossens@hotmail.com
PERSONAL PROFILE
I’m a Personal/Executive Assistant with a mix of public semi private and private sector experience in The
Netherlands. I communicate confidently and use these skills to built strong relationships with stakeholders. I excel
in signaling and analyzing problem areas and identifying business issues which result in redefining work processes.
I am eager and quick to learn new things.
I am a creative thinker and problem solver with a strong focus on doing things more effectively. I am a good
instructor and clear communicator. I have been instrumental in the development and implementation of
communication systems such as CRM and intranet systems, for new and developing business units. Throughout my
career I have been trusted to complement daily routine work with a wide range of leadership and project
management activities thus contributing significantly to the organization as a whole.
AREAS OF EXPERTISE
§ Relationship Management § Project management & reporting § Event management
§ Negotiation § Corporate Identity development § Communications
§ Training § Meeting preparation and Follow-up § Process redesign
CAREER SUMMARY NL FROM 1981 TO 2005
Company Position Period
Staalbankiers (private bank) 2 PA roles on Board level and one
Marketing and Communications
officer role
Apr. 1995 - Feb. 2005
Ministry of Foreign Affairs Secretary to International
Biotechnology Development
Program.
Feb. 1991 - Jan. 1995
Ministry of Defense Secretary to Service Center for
Weapon and Command Systems
(IT development department)
Dec 1987 - Nov 1991
Ministry of Economic Affairs Secretary to the Minister Sept 1985 – Nov 1987

2. 2
Free Lance Agency
• UNICEF
• KNVTO transport Branch Org.
• Justice Dept.
PA roles for:
• Marketing Manager
• PA to Legal and IT
Directors
• Europol Liaison Officer
1983 - 1985
Nuttsspaarbank (private bank) From trainee to deputy branch
manager in two years
1981 -1983
RELEVANT EXPERIENCE NL TO 2005
Staalbankiers This is a private bank with a small but very exclusive clientele, less than 2000 customers. I
worked there for 10 years and held three distinct roles.
1. Marketing: As part of the marketing department I was responsible for internal communications, marketing
campaigns and managed several projects.
Achievements: Developed and implemented (included testing, training) a CRM-system and an intranet and
knowledge sharing network
2. Managing secretary’s responsibility was to act as PA for the Board of Directors of the Achmea Banking
Services Centre and managed 6 departmental PA’s.
Achievements: I successfully managed the project to implement a new hot-desk environment. I headed a
workgroup to design and implement the new company identification and formalize the internal
communications processes.
3. Personal Assistant to the director of Business Banking and director of Private Banking.
Responsibilities/Achievements: Liaising for private visits for VIP clientele; Carried out marketing
campaigns before there was a marketing department; VIP and company event management
Ministry of Foreign Affairs: Directorate General of International Development Cooperation
(DGIS)
As Secretary to the International Biotechnology Program my responsibilities were to set
up and manage an international multilateral secretariat, act as liaison between donor state
biotech officials and process financial aid applications from developing countries. Responsible
for management, and answering of departmental parliamentary questions on the topic.
Achievements: Developing testing and implementing a tracking and administration system for
the management of the applications.

3. 3
Other employers / roles and achievements were:
• Ministry of Defense, Service Centre for Automation of Weapon and Command systems. As temporary
secretary to the Director I identified a problem of lost and disappearing paperwork and successfully
developed and implemented a tracking system for mail and internal documents
• Unicef, as secretary to the manager of the Customer Relations department. I was confronted with a
polarized workplace. I helped solve a relationship problem between staff and manager of this department.
I achieved a better mutual understanding of roles and responsibilities and turned it into a situation where
people respected each other and could work together.
• KNVTO (Royal Dutch National Transport Organization), I held two roles:
1. As secretary to the IT department and Customer Relations department; I trained the employees of this
organization to operate and function with computers
2. As secretary to the Legal department I learned the importance of verbatim reporting on legal issues.
• Ministry of Economic Affairs; PA to the Minister: I transcribed the annual policy / budget paper that
was to be read by the Queen at the opening of Parliament. Responsible for management, and answering of
departmental parliamentary questions.
• Justice Department. Temporary secretary to the Europol Liaisons Officer
• Nutsspaarbank: One of the main Dutch Retail banks.
Achievements
1. I concluded Retail Banking I and II, Money Market and Financing / Mortgages modules while I worked
full time.
2. I started as a trainee teller and when I left I was one of the youngest deputy branch managers in the
history of that bank, responsible for all client transactions and making days-end cash reports.
3. When I was the attending branch manager, my branch was subject to a robbery. A client was held at
knife point and I had the presence of mind to deflect the perpetrator and got him arrested.
CAREER SUMMARY NZ (LAST 10 YEARS)
Company Position Period
NZ Tango Festival Volunteer Fundraising, PR and Marketing
Officer
Feb. 2013 - Present
Tango Aires /Tango Collab /
Tango Embrace
Director / Owner of personal Tango Label
and Collaborative initiatives.
Nov. 2010 - Present
Roque Ltd. Director/owner of our own lifestyle
business activities.
July 2007 - 2013

4. 4
EXPERIENCE NZ (LAST 10 YEARS)
Roqu Ltd.: Owner and manager of a lifestyle business. This involved managing crops and live stock, financially
managing the business; investing in and expanding the business and developing the market. I negotiated and
managed contracts and managed up to 4 employees.
Achievements: I learned to manage my own business in every aspect being an employer instead of an
employee for the first time and learning everything that is necessary that goes with that responsibility. I
achieved a new style of living, closer to nature, for my family of city dwellers. After one year we sat down to
dinner one night and realized that everything that was on the table was produced on our farm.
Tango Argentino: Event Manager, Fundraising, Marketing and PR. This dance is so much a passion that I
have become a teacher and organizer, locally and nationally. I organize Tango classes and events in Wellington
and am volunteering for the NZ Tango Festival Charitable Trust as Marketing, PR and fundraising officer;
Achievements:
● I’ve successfully raised contributions from public and private partners for the Festival. I successfully
organize a program of free events annually to bring Tango to the wider public. Participation numbers of
this event is growing annually exponentially.
● I have organized press coverage in the form of editorials in newspapers and radio coverage and set up and
maintained websites.
● I created a collaborative initiative (Tango Collab) to enhance cohesion between tango organizers and
teachers to help develop and improve dancing and teaching skills in New Zealand.
SKILLS AND TRAINING
Tertiary Education Open University; Dutch Letters and Philosophy Module certificates
Professional Training Retail Banking I and II, Money Market,
Mortgages and Financing.
On the job training and certification
Typewriter and computer skills Fikkers Institute diploma
MS Office: Word; Project, Publisher and Excel Randstad diplomas.
Languages Dutch, German, English, Spanish, French NZQA English proficiency tested