1. Mike Robinson
16 Fore Street, Praze-An-Beeble, Camborne, Cornwall TR14 0JX
07759 827359
nosnibormj@hotmail.co.uk
Personal Statement
My philosophy for life is about achieving goals for myself, my colleagues/employees and my community. I am very
outgoing, have excellent communication skills and am able to relate well to others on all levels. Having trained and
worked in the Hospitality/Sports, sales, education, financial and service sectors for over 20 years, I have excellent
business, analytical and communication skills and am driven to succeed. I proactively identify emerging issues and am
organised, capable of using my own initiative, working both alone and in teams. I am hard working, versatile, resourceful
and able to adapt to and learn new skills quickly.
Skills
• Management – business development, finance, sales, lesiure and tourism, hospitality and events, project
management – individuals/teams/small businesses through to departmental and senior management levels.
• Teaching, training, coaching, course design and assessment – finance, business start-up, sales, team
development and language teaching.
• Business start-up and business development - effective communication of concepts and recommendations, full
customer initiation, contracting, negotiation and delivery cycle, tender development and contract management.
• Marketing - strategy, communications, negotiation, customer relationship management, customer services, social
networking, online marketing.
• Computer skills - Microsoft Office, Word, Excel, Access, Financial databases, CRM, B2B, Back office systems –
various inter-relational databases.
• Personal and company financial advice and account management – data analysis/processing, compliance and
legislative awareness.
• Practical experience – building, maintenance, design, landscaping, off grid water and electricity systems,
alternative technologies.
Current Employment:
On returning to Cornwall, I have had the opportunity to review my career options and decided that this was an appropriate
time to change focus and use my skills, attitude and personal outlook to start to be able to put something back into wider
society. I started this process by looking to get hands on experience working with individuals with complex needs/difficulties
on practical projects working for the department of Justice. This post has given me the flexibility to concentrate on building
my own off-grid sustainable home which is nearing completion.
Working for Dorset, Devon and Cornwall Community Rehabilitation Company (part of the
Working Links group)
Sessional work for the department of Justice supervising and giving guidance and training to unpaid workers
Sept 2014 – to date
My role is to supervise groups of offenders (up to 7) working on various “community payback” projects within the
community, driving them to and from projects, giving guidance, instruction, supervision and ensuring both they and the
community are safe within the working environment. I have also been asked to take on the training and development
programme for all new supervisors and have acquired the necessary certification including - Risk Assessment Level 2
Manual Handling, COSHH and British Red Cross – 2015 Health & Safety at Work.
Past Employment:
Landscape Logistics
Sept 2014 – to Dec 2014
Working as part of a team and on my own, maintaining gardens and commercial sites, using a range of equipment in
order to become current with practical safe working practices and procedures. This was in anticipation of my imminent
return to Cornwall and changing career focus.
Seasons Holidays, Brunston Castle, Scotland
Oct 2008 – Sep 2014.
Resort Sales Manager
Initially recruited to the Seasons sales team at Clowance Estate in Cornwall, promoting holidays and property via rentals
and a fractional scheme. After exceeding all targets and projections was promoted to Manager of the team at Whitbarrow
Village in the Lake District. Here I created and developed one of the most successful teams in the country through
introducing new data analysis systems, identifying sales opportunities through statistical review and recruiting and training
individuals in new techniques applications and a task ownership ethos . I was then asked to start a team from scratch at
Brunston Castle in Scotland.

2. M.R.F.S. - Positive Solutions, Cornwall
Feb 1998 – Oct 2010. Independent Financial Adviser
Started and successfully ran a self employed financial services business giving advice individually and to large teams of
upwards of 100 individuals. Grew a client base of over 1000 individuals with 100% client retention over 12 years, handling
funds from personal savings plans to large occupational pension schemes as well as high value personal investments.
Cornwall College and Truro College, Cornwall,
Sept 2003 – July 2012. Part time lecturer in business studies and Italian
Whilst running my own business I was approached to advise on degree level business modules. I was sponsored through
my teaching qualification by the college as they then commissioned me to design and run the courses myself. This
included designing, delivering and assessing the business studies modules for the Marine Sports Science and Marine
Environmental Science Degree courses. Alongside my core business modules I taught Italian to adults at evening classes
and through private tuition.
Standard Life, Plymouth.
March 1996 - Feb1998. Senior Account Manager
Responsible for B2B sales – customer relationship management, recruitment and training of staff to manage major
accounts and new brokerages. I looked after the whole of Cornwall and was headhunted on recommendation to Standard
Life by brokers in the area, as well as the previous Standard Life consultants. I exceeded all targets and left to become
self employed as a finance broker.
Friends Provident, Plymouth.
1/10/1994 - 1/3/1996
Resident Account Consultant, Pensions Review Team member
Responsible for B2B sales I was recruited to look after the Cornwall area. I exceeded all my targets but prior to
completing twelve months service, the Plymouth office was closed. I was offered a temporary position on the pensions
review team after being made redundant. I took the post and later left when headhunted by Standard Life.
Legal & General, Manchester
1/02/1992 - 1/10/1994
Broker Consultant
My role involved training, presenting the company’s products to brokers & colleagues at meetings, developing sales ideas
and expanding the company’s business. I exceeded all targets and was in the premier division of the UK team. I was
commended for designing the Legal & General Broker Division database used in Manchester. My language skills were
often used by Head office. I left to move to Cornwall when my children were born.
D.T.E. financial services
Sept 1991 to Jan 1992
Independent Financial Adviser
A FIMBRA Registered representative of the above company, promoting life assurance, mortgages, pensions and
investments to clients of the accountancy practice and continuing to service my own clients and connections. I was made
redundant at the end of January.
Self employed
April 1991 to Sept 1991
Financial Adviser
Self employed, working as an appointed representative of the Life Association of Scotland, running my own business from
home, generating my own leads presenting and selling direct to the public and small businesses.
Equity & Law life assurance
Aug 1990 to April 1991
Senior Development Consultant
Assisting the local area manager to run and train a sales team. Developing my own panel of independent intermediaries
and promoting the company’s products. My role involved presenting to brokers in small numbers to upwards of 100
individuals, as well as colleagues at meetings and training brokers and staff in both sales techniques and products.
The Life Association Of Scotland,
Sept 1988 to Aug 1990
Development Consultant
Responsible for developing an area of both “appointed representatives” and “independent” intermediaries. Promoting the
company's products, to independent brokers, recruitment and training of appointed representatives Success was
achieved by assisting intermediaries in developing new markets. My role involved and included training brokers and staff
in both sales techniques and products.

3. Work in Athens
April 1988 to Sept 1988
During this period I was employed selling promoting the facilities of a Leisure & Holiday complex to Greek Nationals with
the added responsibility of selling to Italian & German Nationals in their own language.
United Dominions Trust
Dec 1986 to April 1988
Business Development Consultant
New account development, dealer training, negotiating credit lines & Contracts, fleet lines and business development
manager training, both on site and at exhibitions. I received commendations from the Sales Director for the most
successful ever camping and caravanning sales event at Olympia, I was one of the top Business Development
Consultants in the country
Work In Switzerland & Italy
March 1984 to Dec 1986
Whilst travelling in Europe I worked mainly in Switzerland and Italy as a chef. During my stay in Switzerland I was also a
freelance Ski Instructor teaching co-workers of other nationalities using Italian and German.
In Italy as well as working as a chef, I also taught English as a second language to Italians. My language skills were also
useful when interviewing staff (who were in the main either German or Italian) and when ordering supplies for the
restaurant and kitchens In both restaurants I was responsbile for staffing/ordering/maintenance and quality delivery within
time and budget.
Scottish Provident
Dec 81 to March 84
Business Development Consultant
Developing a panel of new and existing intermediaries, promoting the company and its products to the general public. A
great deal of my training experience to date contributed to my success. I found one of the best ways to secure business
for the company was to train people to look for opportunities within the company's products.
Bradford & Bingley Building Society
Sept 78 to Dec 81
Counter/Mortgage Clerk & Trainee Manager
I was responsible for sales of mortgages, investments, local staff and agency training, recruitment of new personnel and
relief management duties. I found I had an aptitude for both Sales,Training and business development, I became one of
the top management trainees in the society.
Stockport County Council
Sept 74 to Aug 1990
Recreation Centre Supervisor, Swimming Pool Manager, Pool Attendant/Life Guard
Whilst at school I had a part time job with the local recreation Centre as a part time attendant and from the age of 18 as a
supervisor and manager. I returned to this part time employment after my travels, as a supervisor and manager and I was
responsible for staff training, buildings, equipment and cash as well as the development of the Centre.
Education:
University of Plymouth, Cornwall
8/09/2005 - 28/6/2007
Certificate in Education
Sponsored two year part time teaching qualification, specialist subjects business and Italian.
The Institute of Financial Services
01/03/2005 - 14/7/2005
Level 3 certificate in Mortgage Advice & Practice
Compulsory financial advice qualification specified by the Financial Services Authority (F.S.A.) required in order to be a
registered Mortgage Adviser.
Chartered Insurance Institute
01/09/1989 - 27/09/1990
Financial Planning Certificate Parts I, II & III
Compulsory financial advice qualification specified by the Financial Services Authority (F.S.A.) required in order to be a
registered Independent Financial Adviser. Incorporates sales & marketing, financial analysis, data management,
reporting, quality & compliance, legislation taxation and trusts as well as specific industry requirements.
Marple Ridge High School, Stockport, Cheshire
06/09/1972 - 30/7/1978

4. 8 O'Levels including Mathematics and English
Additional Certificates:
British Safety Council - 2015
Risk Assessment Level 2
Manual Handling
COSHH
British Red Cross - 2015
Health & Safety at Work
Hobbies and Interests:
Travel & Languages, Kayaking, Swimming, Skiing, Cycling, Surfing, Diving, Climbing & Technology.
References
References are available on request.