Choreo: Empowering the Future of Enterprise Software Engineering
Mike lakhani hou2
1. MIKE LAKHANI ______________________
Certified Project +, PSM1, LSSGB, ITIL, CNE, PMP (under progress)
WorkStatus: U.S. Citizen (847) 791-1400 (Mobile) mikelakhani@yahoo.com P.O. BOX 113, Euless, TX 76039
PROFILE:
Looking for management role, pursuing more IT management certifications
• Experience with Netapp Cdot
• Deep understanding of VM and cloud technology
• SAN switches Cisco MDS, Brocade
• Experience with IIS, FTP, Disaster recovery and load balancing
• Familiar with Commvault, Netbackup
• Project management experience
• Installed Windows20xx, VMware, Linux, Sun Solaris and Novell Suse servers.
• Exposure to Windows server 2003, 2008, 2012, HP, Dell, CISCO UCS, and Brocade
• Knowledge of MS Office product Excel, Word, PowerPoint, Access, Visio, and Project, NDS and
Active Directory Service
• Expertise in SAN migration and SAN installation
• Experience supporting and implementing Backup Exec, ArcServ, SAN, NAS, VMware and Cloud Technologies
• Expertise in RAID, Storage arrays, Cluster server, logical volumes, file systems and storage tools.
• Experience in support, systems analysis, project management, and team leadership
• Knowledge of supporting a large heterogeneous environment
• Proficient in Asset Management, Asset Upgrade, and Deployment projects
• Comprehensive experience in planning, implementing, and supporting network infrastructure
• Knowledge of client management to identify and specify complex
• Business requirements and processes (e.g., software, hardware)
• Protocol Known: TCP/IP, IPX/SPX, SLIP, PPP, ICMP, EGP, IGP, UDP, and SMTP. Also knowledge of OSI
Layers
• Experience supporting and implementing Windows, Unix and Linux
EMPLOYMENT HISTORY
Verizon December 2016 – Present
Storage Vulnerability Escalation / Remediation Engineer/ Project Manager
• Remediate Vulnerabilities for all storage devices located across the globe that is scanned by qualys and
Retina
• To comply for government, commercial and non-commercial accounts vulnerability were remediated in
timely manner
• Take appropriate action by file exception, CCW, and work with sec ops department for approvals
• Worked with different project managers and system owners
• Research for CVE codes, call vendors or lookup on websites
• Familiar with SDP ticketing, UVMT, CCW, xl pivots, Qualys and Retina vulnerability scanners
Entergy (Remote) October 2014 – November 2016
Sr. Storage Engineer/ Project Manager
• On call support for operational related issues in 7 mode and Cdot in SAN and NAS environment
• Experience with capacity planning, OCI and OCUM
• Unix, Linux and VMware administration, deep understanding of VM and cloud technology
• Expertise in vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter
Configuration Manager, vCenter ESXi, vShpere
• Supported 4000 VM’s, spread over different hosts with variety of OS’s connected to the storage
• Worked with Cisco UCS
• Troubleshoot and configure for 44 + different filers
• Troubleshoot and configure 4 Cisco MDS switches
• Data migration of 2 petabyte from 7 mode to Cdot
2. • 100% problems were resolved
• Patching, decommissioning, performance analysis, reliability, and security
• Provisioning, hardware and software configuration, monitoring and reporting
BHP Billiton (Houston)
Sr. Storage Engineer January 2012 – September 2014
• Data migration project involved 240 qtrees and 300 TB of data, completed successfully
• Expertise in vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter
Configuration Manager, vCenter ESXi, vShpere
• Worked with Cisco UCS
• Run and maintain FAS 62xx and 3xxx series NetApp filers SAN and NAS environment
• Unix and Linux administration
• Management of various attached applications, and Oracle database
• Worked with WWPN, LUN, Aggregates, Volumes, iSCSI,CIFS, NFS, LUN’s, Snapshot, Snapmirror,
Snapvault, DFM, System manager, putty, OnTap 7x, 8x and Storage project management skills
• Experience with Snap, Snap mirror, Snapvault, cisco ucs, On command and DD
NetApp Corp (SLC, UT) Jan2011 - December 2011
Technical Support Engineer
• Providing technical support for all NetApp hardware and software products
• Experience with SAN and NAS environment
• Unix and Linux administration
• Average of 20 problems resolved every day for clients
• Providing all levels of technical support includes very complex to simple solutions.
• 6 weeks of training, includes VMware, cisco ucs
GE (General Electrics) Salt Lake, Utah April’08 – December’2010
System Information Verifier (SIV)
• Netapp storage administration SAN environment
• Unix and Linux administration
• Installation and configuration of Linux White Box
• Functional verifications of OCE X-Ray systems series 9xxx
• Performed extensive black box testing of medical devices (OCE 9900, 9800 Surgical X-Ray systems)
• Calibrated and aligned radiation beams based on electrical schematics
• Executed engineering protocols to meet or exceed FDA specifications and regulations step by step to assure
safety and reliability for use within surgical procedures.
• Performed extensive regression testing on OCE 9900, 9800 Surgical X-Ray systems and accompanying
proprietary software
• Testing included electrical and non-electrical procedures and protocols written by software and hardware
engineers per FDA guidelines
• Verified that all documentation practices conformed with Federal GDP (Good Documentation Procedures)
per FDA guidelines
• Ensured that all hardware and software was certified for Domestic, and International use within a surgical
environment, per US FDA guidelines
• Duties also included extensive use of O-scope and Multi-meters and RUS (in-house software utility suite
used to modify the OCE 9900,9800 systems)
• Performed structural radiation surveys to ensure radiation levels were at or below safe levels per FDA
regulations
• Regression tests of prototype 9900 for all the hardware software functionality
• Knowledge and training in DOORS, documentations and FDA regulation process
• Experience and training with quality control, radiation safety and OSHA regulations
• Working experience in Manufacturing and assembly unit
• Accomplishments: expanded my knowledge of medical device technologies QA testing in a radiation
environment. Gained familiarity in FDA regulations and protocol.
United Airlines (EDS Contract) Aug’06 – March’08
Senior System Engineer / Project Lead
• Hitachi and EMC storage administration
• Rack mount Servers, Backup, UPS and Switches
• Managed Newton Project
• Ongoing project conversion from Novell to MS AD
3. • Suggested client to have infrastructure ready first than do end users upgrade, saved client in millions.
• Managed and supervised Installation of Windows2003 server and Active Directory
• Administration of Unix Sun Solaris, Novell suse,Windows200x, Citrix, SharePoint, Cisco Firewall and
Novell
• Implemented Hitachi SAN
• Familiar with Brocade and QLogic
• SAN migration from EMC to Hitachi
• Installation of Zen servers and application push
• Migration of several Novell 3x, 4x, servers to Novell 6x
• Design, and implementation directory tree structure
• Migration of users data to SAN without any interruption
• Troubleshoot time and replica synchronization and server related problems
• Upgrade and remote management of server through ILO card
• Implementation of Zenworks, Cluster server and desktop management tools
Walgreens Nov·2003 – July’06
Project Coordinator / LAN Admin
• Netapp storage administration
• Project management of Installing Network infrastructure at new locations
• Integration of old technology with new infrastructure done successfully
• Novell, Windows, and Citrix Win frame server administration
• Installed, configure and troubleshoot Notes R5, Dezine, HAI, and medical related applications
• Adding users, changing groups, password, ID’s and rights through Novell admin and Windows NT
• Updating anti-virus on servers, desktop and laptop
• Hardware, software, support, installation on laptop, desktop and servers
• Novell, Windows 2000, Linux and Win frame server administration
• Backup and scheduled maintenance of all servers
DeVry Institute of Technology May·2000 - Oct·2003
Manager, Help Desk / Project Manager
• Project management of installing Network Infrastructure at Tinley Park campus
• Per requirements, project was completed within 60 days, within budget
• Allocated First year budget was 800k, however projected was completed for 500k
• Saved 300k in first year
• Managed yearly budget for 2,00,000.00
• Managing staff of 25, performance reviews, and written documentation
• Dealt with Vendors, writing purchase requisition for various requirements
• Deployed 2500 desktops and 15 servers
• Design and implemented data, voice and Video circuits
• Volunteer instructor for designing and building IT infrastructure course
• Administered users accounts on Sun Solaris 7.0 and managed for student only on web based campus learning
and online distance learning software
• Designed directory tree and set naming standards in Novell 5.1 network
• Implemented network for new campus
• Installed Novell 5.1, Windows NT 4.0, and Exchange 5.5 servers
• Configured VLAN using Cisco 6509, 35xx, and 2xxx switches
• Installed, configured AS400 printer, and managing accounts logon
• Administered Fujitsu PBX
• Maintaining, Configuring, and Troubleshooting Cisco 6509
• Installed and configured automated student ID and attendance system for campus
• Researching on new wireless network technology
• Worked on capital budget plan worth one million dollars for campus
• Keeping track of inventory and dealing with vendors for hardware software requirements
• Rolled out win2k for laptops and desktops
EDUCATION:
Bachelors of Science University of Bombay, India
4. CERTIFICATES and Achievements
• Certified Project+, Professional Scrum Master (PSM1), Lean Sigma green belt, ITIL , COBIT 5 (Training)
• PMP Under progress
• Certification in CISCO systems Catalyst 6500/3500 series switch configuration.
• Certified Novell Engineer (CNE)
• Fujitsu F9600 PBX
• NetApp Certified