1. Richard Wang (647)-622-6730 richardwang678@yahoo.com
Richard Wang
1 Pemberton Ave North York ON M2M 4L9
(647)-622-6730
Richardwang678@yahoo.com
OBJECTIVE
Pursuing a challenging position in IT Field
SUMMARY OF QUALIFICATION
• +10 years Telecommunication field experiences in system/network integration
field for Cisco Routing and Switching, Cisco Call Manager and IP Contact
Center.
• Deploying and Managing Cisco Call Manager platform (+10000 agents),
troubleshooting complex environment issue, monitor and improve system
performance.
• Plentiful experiences for Design and Deployment, system integration, system test
and network performance enhancement.
• Fluent in Cisco Router and Switch, ASA Firewall, Fortinet and checkpoint
Firewalls. Cisco Call Manager Enterprise and Express, F5 load Balancers.
• Strong team player, quick learner, dynamic worker and excellent problem-solving
Skill.
TECHNICAL SKILLS
• Cisco Unified Communication Manager, Cisco Call Manager Express, Voice
gateway (38xx, 28xx, 36xx, 26xx, 1750), Gatekeeper, IEX, Work Force
Management, 79xx IP Phones, Call Recording.
• Cisco Router, Switch and Firewall. Fortinet and checkpoint Firewalls.
• F5 load Balancers.
• Tools: Remedy, Maximo, VISIO, MS Office
PROFESSIONAL EXPERIENCE
Senior Network Specialist
Thales Canada, Toronto (May 2013 – Now)
• Designed and implemented DCS (Data communication system) system which
included Cisco routers 2800, 3600's, 7200's ,7600’s series)/switching (Cisco
Catalyst 2950's, 3500's & 6500's and Cisco Nexus 7000 Series Switches.
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2. Richard Wang (647)-622-6730 richardwang678@yahoo.com
• Designed and Configured HP Proliant G8 and G9 Servers(Windows 2008 and
2012) and HP Z420 and Z440 workstations(Windows 7 and Windows 8) which
include configuring Active directory, SQL Database, security policies settings,
CA (Certificates Authority) Server setup, setting up ODBC connections between
SQL servers and clients, NTP settings, Various Housekeeping scripts setting up
for servers and workstations, Master clock configuration.
• Configured Cisco and Juniper L2/L3 routing (3600's, 7200's ,9000’s series, ASR
9xx, ME3600, ISR 8xx, ISR 19xx)/switching (Cisco Catalyst 2950's, 3500's &
6500's, Cisco Nexus 5000 &7000 series) and Juniper SRX, EX series using
OSPF/EIGRP/RIP/BGP, MPLS VPN to complete advanced QoS, Rate limiting.
• Designed and configured Site to Site VPN and remote access VPN solution which
include Cisco AnyConnect Secure Mobility Client, Cisco Easy VPN, Cisco ASA
5500 Series Adaptive Security Appliances.
• Designed and Configured Thales SD (Security Devices) which is based on Open
BSD platform (4.8.0.11 and 4.8.0.12) which include shell scripts programming,
configuration settings for various projects.
• Designed and Configured Thales SDR (Thales radio which is based on 802.11)
which include SDR configuration settings (based on VMware platform), shell
scripts programming.
• Designed and configured Cisco ASA 5505 Adaptive Security Appliance and ASA
5505 Adaptive Security Appliance which include FTP and TFTP Application
Inspection, mail server setup, RADIUS, TACACS configuration setup etc.
• Designed and implemented Cisco Call Manager configuration which include
configuring MGCP, SIP Gateway, Dialling plan, Digit Manipulation, H.323
gatekeeper.
Senior Network Specialist
Bell Canada, Toronto (April 2008 – May 2013)
• Designed and Implemented Change Order Request (COR) for Clients which
include Call Manager Network Protocol Adaptation (MGCP, H.323, SIP, SCCP)
and ICM Database setting, SQL Database setting as well as Software Version
Upgrade.
• Upgraded Cisco Call Manager from version 7.0 to version 8.0, 8.5 and 9.0 as well
as wrote down the upgrade fallback plan.
• Configured Cisco Call Manager Call Types, Codecs, User Features, Presence-
enabled speed dials and lists as well as Cisco Unity Voice Mail system.
• Defined and Implemented VOIP based QOS which include DSCP and RSVP
based Module.
• Designed and configured Cisco Video telephony services which include Video
calls, Video Codes, Video Network, H.323 Video and Conference calls for video
conferencing etc.
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3. Richard Wang (647)-622-6730 richardwang678@yahoo.com
• Configured Cisco and Juniper L2/L3 routing (3600's, 7200's ,9000’s
series )/switching(Cisco Catalyst 2950's, 3500's & 6500's, Cisco Nexus 5000
&7000 series) using OSPF/EIGRP/RIP/BGP, MPLS VPN to complete advanced
QoS, Rate limiting, access control lists, multicast management and high
performance IP routing.
• Designed and Configured Cisco Contact Center Enterprise and Express (9.0, 8.5
and 7.5) which include routing scripts design, call flow design, trouble shooting
for different error situations, such as changing the routing scripts, restart ICM
processes and CVP etc.
• Configured VLAN, VTP, VRRP, HSRP, GLBP and VSS for switches which
include Cisco Catalyst 2950's, 3500's & 6500's, Nexus 7000 and 5000 series.
• Designed and Implemented Various Firewalls which include Fortinet, Checkpoint
and Cisco ASA Firewalls.
Senior Network Engineer
Nokia & Siemens Network Ltd, Beijing, China (July 1999 – Feb. 2008)
• Designed and implemented Cisco ASA 5500 series Firewall which include
intrusion prevention, VPN, content security and remote access.
• Designed and implemented Cisco Call Manager configuration which include
configuring MGCP, SIP Gateway, Dialling plan, Digit Manipulation, H.323
gatekeeper.
• Designed and Configured Cisco Presence Services which include setting up inter-
presence group, SIP trunk, multi-node deployment, High-availability, Chat
configuration, LDAP directory integration, etc.
• Performed System Integration Test between Siemens SCP and Hua Wei SSP,
Checked CAMEL3 Message flow between them
• Implemented GSM/GPRS/UMTS Access network optimization/acceptance plan,
worked with Motorola access network design teams to solve system deficit and
unclear issues
• Drafted test specification and executed test cases for OMC Monitoring system
which were based on Oracle and SQL database
PROFESSIONAL CERTIFICATE
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Voice Professional (CCVP)
• Sun Solaris Administration
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4. Richard Wang (647)-622-6730 richardwang678@yahoo.com
EDUCATION AND CREDENTIALS
• B.Eng., Applied Electronics
Beijing University
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