This document is a resume for Adam W Nichols summarizing his experience in IT with a focus on storage administration. It lists over 15 years of experience managing various storage arrays, fiber switches, filers, backup software and virtualization. His roles have included infrastructure specialist, network engineer, director of storage architecture and SAN administrator where he was responsible for tasks like provisioning, monitoring, replication and backup.

1. Adam W Nichols
98 Reynolds Court, Matawan, NJ 07747
ANichols5151@optonline.net (732)-970-5033
SUMMARY Being in the IT field for many years has given me a wide range of technical skills. With a recent
specialization in SAN, I have managed, installed, configured, monitored, and performance tuned
numerous storage arrays and fiber switches, along with filers, backup software, and virtualization in a
large production environment. In addition, I have managerial experience, being able to recognize
both the business and technical side.
COMPUTER SKILLS
Hardware Storage Servers: EMC XtremIO, EMC VNX 8000, EMC 5800, EMC VNX 5700, EMC VNXe3100,
EMC Clariion and Celerra NS-480, CX500 / CX600, EMC Symmetrix, 3Par S400, HP EVA
4800/12000, Hitachi - 9900 Lightning, 9500 Thunder, Tagmastore AMS/WMS, Xiotech Magnitude,
IBM Storage
SAN Switches: Cisco MDS 9506 /9509/9512, Cisco 9222i, Brocade 12000/4900/3850/3800/2800,
SW4016/4424, QLogic 5602
Host Bus Adapters: Emulex, Qlogic, EMC, iSCSI
Backup Devices: Data Domain 7200, Data Domain 880, Data Domain 860 Archiver
Filers: EMC Celerra NS-480, EMC VNX File, NAS Network Appliance Filers (NetApp) V3040,
Network Appliance OSSV, ONTAP SnapVault
Routers: Crossroads 10000/4250 Routers, Pathlight / ADIC Routers
Libraries: VTLs, Quantum Scalar i500, ADIC 100, STK series, Overland Data, Exabyte, Spectralogic
Tape Drives: LTO / Ultrium series, SDLT/DLT8000/DLT7000/DLT4000, AIT series, 8mm
Servers: Dell PowerEdge 1855 Blade Sever, Sun Servers E4500/E3500/Ultra 60, Windows
Misc: Cloud Tiering Appliance (CTA), Dell PowerEdge RAID Controller with Cluster, Fibre channel
and SCSI disk drives
Software Storage: EMC Unisphere, Navisphere Manager, VNX Monitor and Reporting Tool, 3Par InServ, 3Par
System Reporter, EMC symcli, TimeFinder, SnapView, MirrorView, PowerPath, SRDF, Hitachi
Storage Manager, HP EVA StorageWorks
Database: Microsoft Exchange 2003/2000, SQL 2005/2000, Oracle 9i/10g
Backup and Recovery: EMC/Legato Networker 8.1 - CommVault Systems Simpana / QiNetix Suite -
including Galaxy, QNet, and QSM, Bacula Systems
OS: Windows 2012, Windows 2008 R2, Linux, Solaris, Windows Server 2000, Windows 2003,
Windows 8, Windows XP/Vista/7
Misc: Test Director, Silk Radar, Minx, Charts, Microsoft Office (Word, Excel, PowerPoint, Outlook)
Virtualization: VMware ESXi Server, VMware vSphere, Capacity Planer, Microsoft Virtual Server
EXPERIENCE
Feb 2011 – Present Department of Education NYC, Brooklyn, NY
Infrastructure Specialist
EMC SAN Block and File
• Migration from 40 locations of DAS clustered storage to 5 sites - EMC VNX 5700 and CX-480 CIFS
• XtremIO – LUN creation, masking, presentation, Performance Monitoring
• EMC VNX 5700 / VNX 8000 – LUN Provisioning/Masking, Snapshots, Replication
• EMC VNX 5700 / VNX 5800 – Filesystem creation, Snapshots, Replication, CIFS
• Designed and Implemented Multiple Cross-Site Replication for NAS Filesystems
• Monitor storage and proactively plan for capacity and performance
• Configure, Size, and Present LUNs/Datastores for VMware 5.1 and 5.5 Environment
• VMware – High Availability, DRS, vMotion, Strorage vMotion, Switches, Storage DRS, multipath.
• Fiber Channel Zoning in a Dual Fabric on Cisco Switches
• ISL Dark Fabric across Data Centers
• VNX CLI (Command Line - naviseccli)
Data Protection (Backup / Recovery)
• Management of EMC Networker 8.0 Software - Administration and Configuration of clients, CIFS,
Storage Nodes, NDMP, cloning, and DDBoost (Deduplication) on Data Domain
• Migration of Backup from Computer Associates ArcServe to EMC Networker
• EMC Networker Backup configuration and troubleshooting using CLI and GUI
• EMC Networker Upgrade from 7.0 through 8.2
• Data Domain Archiving and Replication (Command line and GUI)
• Data Domain Filesystem Migration and Space Reclamation
SAN Administration
• Perform routine equipment checks and preventative maintenance; firmware and software upgrades
• Storage analysis, allocation, capacity planning, and performance planning of storage components
• Document SAN/Storage environment procedures
• Generate and prepare reports for Upper-Management for storage planning, and utilization
• Script common tasks and reports (Batch / Perl)

2. • Microsoft Data Protection Manager
• Replication Manager to replicate LUNs
• Cloud Tiering Appliance
May 2010 – Aug 2010 Ocean Computer Group, Matawan, NJ
Network Engineer / Customer Service Engineer
• Assisted customers with resolution of network and storage technical issues remotely and onsite
• Overseeing, maintaining, and monitoring of all customer jobs for a small business computer service
and consulting company
• Checked and updated trouble tickets, logging all interaction with clients
• Dispatched field technicians to job sites, as needed
Oct 2009 - Dec 2009 DATAPIPE, Jersey City, NJ
Director of Storage Architecture
• Directed worldwide team of 12 SAN/Backup Engineers, across continents and 5 Data Centers
• Analyzed storage usage on 3Par Storage arrays to reduce space, and increase performance
• Optimize data flow through SAN Environment across Brocade Switches
• LUN Provisioning, Thin Provision, Virtual / Physical Copy, Remote Copy, Service Reporter
• Administer and troubleshoot backup across 200 Windows/Unix Hosts
• Increase performance by reducing Service Time and IOPs
June 2008 – Oct 2009 ADVANCE INTERNET, Jersey City, NJ
SAN Administrator
• Architect and Design Dual Fabric SAN Environment, containing Storage Arrays, NetApp filers,
Brocade Switches, and Windows, Unix, and Dell Blade Servers
• Purchasing and Planning of NetApp filers, Fibre Switches, and Storage Arrays
• 3Par Storage- S400 Storage Array
• LUN Provisioning, Thin Provision, Virtual Copy (SnapShots), Physical Copy (Point in time
Replication), Remote Copy, DR, Service Reporter
• Increase performance, IOPs and Bandwidth, across SAN network
• NetApp – Filer V3040, ONTAP 7.3.1, Data Fabric Manager / Operations Manager / FilerView
• NFS Mounts and CIFS shares for User / Group Home Directories, and website data
• Cross Site Replication of CIFS and NFS shares with NetApp Snapmirror
• NDMP, ASIS (Deduplication), and Flex Clone Volumes
• Fibre Channel Switches
• Initial Switch Configuration, Firmware, Zoning, ISL of Brocade Switches, Multipath (MPIO)
• Install and run underground fibre cables from SAN Switch to Storage Arrays and Hosts
• Backup 70 machines with EMC Legato / EMC Networker
• VMware – vSphere, ESX 3.5u4 Server, 70 ESX Hosts and 500 virtual machines.
• Install and Configure ESX Software with Command Line, add Hosts and Storage
• Create VMware HA Clusters, VMotion, Storage Motion, P2V Migration, Converter
May 2001 – June 2008 COMMVAULT SYSTEMS, Oceanport, NJ
Jan 2003 – June 2008 SAN Administrator
• Set up and manage hardware and software testing environments in a Storage Area Network
• Large scale storage – HP EVA/XP 4800/12000, Hitachi Tagmastore, AMS, WMS, 9900, and 9500
series, EMC Clariion, EMC Symmetrix, EMC CX 500/600, Xiotech Magnitude
• Zoning and LUN Masking – Brocade 3900/3850/3800 Switches, Cisco MDS Switches
• EMC, HP, Hitachi – Snapshots, Local Replication, Remote Replication, DR
• Assisted Vendor technicians with firmware upgrades, configuration, and performance
• Storage Devices – Virtual Tape Libraries, STK 9730 / L40, Exabyte, ADIC Scalar Series
• Administer domain (Active Directory) of 80-100 machines, including Windows, Solaris, and Linux
• Install, configure, and administer server applications: Exchange, Microsoft SQL, and Oracle
• Configure and maintain RAID hardware, such as Dell PowerEdge and Cluster
• Install, configure, and administer Virtual Environments
• Troubleshooting analysis and maintenance of all servers, software, and operation systems
May 2001 – June 2008 Quality Assurance Engineer
• Analyze and rigorously test Storage and Network management software during the software
development life cycle (SDLC)
• Integrate data management software with the latest versions of MS SQL, Exchange, and Oracle
• Develop and implement testing procedures and methodologies to ensure thorough product
evaluation
• Discover defects in the software, in an integrated product suite environment, working with
engineering to resolve
• Evaluate and report on industry and product trends

3. • Assist in user documentation for existing and new products, and authoring technical white papers.
Jan 1994 - Mar 2001 DOTHILL SYSTEMS CORPORATION, New York, NY
Aug 1999 - Mar 2001 Senior Support Consultant
• Assisted and provided extensive support to System and Database Administrators in the installation
and troubleshooting of their SAN and NAS environment, including hardware, software, and daily
administrative tasks.
• Presented methods to System and Database Administrators to ensure and maintain peak system
performance, minimize system downtime, and streamline administration.
• Primary technical resource, in the areas of fibre channel, SCSI drives, RAID controllers, tape drives
and libraries, and the Legato Networker backup application.
• Administered Tech Support lab, installed packages, patches, user administration, and disk quotas.
• Onsite installations, troubleshooting and problem resolution
• 24/7 Pager Duty, providing after-hours support
• Worldwide telephone and electronic mail support.
May 1998 - Aug 1999 RMA Test Manager
• Prioritized work flow, and provided failure analysis to maximize department productivity
• Trained and managed a team of technicians in troubleshooting methods and procedures
• Interacted with customer service team members and customers to provide in-depth technical
information
• Wrote standard operating procedures (SOP) documents for department
Jan 1994 - May 1998 Testing Technician and RMA Test Technician
• Evaluated mass storage devices
• Developed departmental procedures
• Correlated results in Minx database
EDUCATION State University of New York at Binghamton, Thomas J. Watson School
May 1994 Bachelor of Science, Department of Engineering and Science
Major: Electrical Engineering
TRAINING AVTech Institute of Technology, South Plainfield, NJ
June 2010 VMware ESX and VMware vSphere – Installation, Configuration, Advanced Features
Feb 2010 EMC & SAN Storage – EMC Symmetrix, DMX, Timefinder, SnapView, SRDF – Cisco Switch Zoning
CERTIFICATIONS
Mar 2010 EMC Proven Professional – Information Storage and Management (EMCPA)
Jan 2003 Microsoft Certified Systems Administrator (MCSA) Windows 2000
Dec 2002 Microsoft Certified System Engineer (MCSE) Windows 2000
Sept 2000 Solaris 2.7 System Administration
April 2000 Legato Networker 5.0 Administration, Installation, and Configuration