The document summarizes the professional experience and qualifications of Paul Gangl, an IT professional with over 20 years of experience in technical consultancy, infrastructure design, implementation, integration, system administration, and customer support. He has extensive expertise in Windows, UNIX, Linux, VMware, and storage hardware and software. Currently he works as a Technical Consultant III at Hewlett Packard Enterprise, where he manages new client implementation projects and maintains and supports the lab infrastructure.
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1. Paul Gangl
9623 Windsor Lane, Clarkston, MI 48348 (810) 449-1795 paul.gangl@gmail.com
SUMMARY
IT Professional with over twenty years of experience in technical consultancy, infrastructure design, implementation &
integration, system administration, process improvement and customer support. Extensive experience and expertise in
the installation, configuration and administration of Windows, UNIX, Linux, VMware, and Storage hardware and
software products. Ability to manage multiple projects & tasks in a pressured environment and provide an excellent
customer experience. Innovative problem solver with a strong work ethic and drive to remain challenged in any
environment.
SPECIALITIES
• Windows Servers • HP/EMC Storage • VMware • Linux
• Microsoft clusters • Nagios/Check_mk • HP C7000s • Active Directory
• Virtualized SAP HANA • Cisco switches • Brocade Switches • DNS
PROFESSIONAL EXPERIENCE
Technical Consultant III
Hewlett Packard Enterprise, E-Labs, Pontiac, Michigan (Oct 2003 - current)
E-Labs is a development lab supporting government and commercial global clients by providing infrastructure and
administration in a simulated production environment to enable the design and testing of the client’s technical solutions
and advancements.
• Own and manage new client implementation projects where responsibilities include gathering technical
requirements, documenting the technical design, building out the customer environment and servers, and
ongoing support and change management throughout the lifecycle of the project.
• Install, configure, implement, troubleshoot, administer and upgrade lab infrastructure components that include:
• HP Blade servers, troubleshoot hardware issues, firmware installation, virtual connect configuration
and profiles with VC utility and HP OneView
• VMware ESX server, VMware virtual center, VCloud, V-Motion, HA, DRS, and P2V conversions
• S4 SAP HANA on VMware ESX 5.5
• WIN 2012 Server, WIN 2008, Server Windows 7
• MS Active Directory forests and domain controllers, DNS users, groups, etc.
• Microsoft Clusters on physical and virtual servers
• Windows terminal server, Windows licensing server, WSUS
• Storage that includes EMC Clariion, Celera, HP EVAs, and 3PAR
• SAN administration tools: HP command view, EMC Navisphere, Cisco Fabric manager, Brocade BNA.
• HP Storage Essentials that provide a capacity report and dashboard for the global E-Labs SAN and
Storage
• Cisco and Brocade SAN switches, Lun masking and zoning the included server side HBA installation and
installation of multi-pathing and configuration
• iSCSI, NFS, CIFS, and Fiber Channel protocols, Fiber Channel cabling, switching, and zoning
• Redhat/Suse Linux, Solaris, HP UX
• Managed Disks and File systems using LVM, Linux
• Implemented Nagios/check_mk multisite monitoring services to monitor all the lab resources that include over
10,000 systems and services
• Create and maintain process documentation
Infrastructure Specialist
Electronic Data Systems, Dow Model Office, Troy, MI (Nov 2001 – Oct 2003)
The Dow Model Office was comprised of the Research and Development, Integration and Certification Labs utilized
to build and test technical solutions and applications prior to production deployment.
• Built multiple lab environments from ground floor where my primary responsibility was Active Directory
Implementation and Windows 2000/2003 support. Responsible for configuring lab environment for testing
group policy objects and role based security in Active Directory.
2. Paul Gangl
9623 Windsor Lane, Clarkston, MI 48348 (810) 449-1795 paul.gangl@gmail.com
• Built and supported Exchange 2000 ADC and SRS, Legacy Exchange 5.5, Legacy Windows NT, Unity, Call
Managers (VOIP), Aelita Event Admin, Aelita Enterprise Directory Reporting, Aelita Domain Migration Wizard,
Intrusion Detection, Tivoli, Backup.
• Defined technical direction and processes for day-to-day lab operations
• Developed concise and informative system documentation
• Collaborated with EDS Dow Engineering in performing and troubleshooting issues discovered within test cases
for certification in the model office environment
• Assisted in developing and implementing a database used for lab inventory that was critical in the day to day
operations of the lab
• Setup a MS SharePoint team services server used by the lab team to collaborate team documentation
Advanced System Administrator
Electronic Data Systems, TIES Lab, Troy, MI (Nov 2000-Nov 2001)
• Provide test lab support for the Global Web Hosting infrastructure services that supported web applications on
the intranet, extranet and internet.
• Built and supported Unix Solaris 2.6/2.7 and Netscape servers
• Became proficient and applied networking fundamentals, DMZ architectures, and load balancing concepts.
• Analyzed firewall port opening requests for implementation
System Administrator
Electronic Data Systems, Enterprise Model Office, Troy, MI (Sept 1997-Oct 2000)
• System Administrator for an enterprise model office. Responsible for client-server application testing and
server administration for Netware 4.x and NT 4.0 servers. Other responsibilities included server maintenance,
server backups, server patches and upgrades, file maintenance, and served application software installation.
• Set-up and administered several servers including FTP server with IIS 4, DNS server, Wins server and DHCP
server for the Capability Service Center
• Provided direction and was a primary focal point for all technical issues involving server hardware, software
and operating systems.
System Administrator
Electronic Data Systems, MMRC, Flint, MI (Oct 1995- Sept 1997)
• System Administrator for the mid-Michigan resource center responsible for server administration in a
production environment for three General Motors sites. Responsibilities included server maintenance, server
backups, server patches and upgrades, file maintenance, and served application software installation.
Systems Specialist
User Technology Associates, Arlington, VA (Jan 1993 - Sept 1995)
• Provided Hardware and software support in a help desk environment at the Defense nuclear Agency, where I
held a secret clearance.
• Responsible for setting up, configuring and troubleshooting PC’s, notebooks, modems, scanners, cd-rom
readers and printers.
• Tested and diagnosed PC drives and components and replaced if needed.
• Installed and supported Windows 3.1 in an advanced office automation environment.
• Performed comprehensive one-on-one software training and assistance with a team to support a 600 member
user base.
Force Management Technician
US Air Force (May 1985 – Apr 1993)
EDUCATION/TRAINING
• Community College of the Air Force
AA, Maintenance Production Management
• University of North Dakota
• VMware ESX5i, ESX5.5i
3. Paul Gangl
9623 Windsor Lane, Clarkston, MI 48348 (810) 449-1795 paul.gangl@gmail.com
• HP Implementing Storageworks EVA solutions HP0-J18
• Microsoft Cert Sys Eng (MCSE)
• SAN Management
• Brocade Administration
• Managing HP 3PAR StoreServ HK902S