The document provides an introduction to business analysis training. It discusses key concepts like business processes, why they are needed, and the roles of project managers and business analysts. It defines a business analyst as a liaison between stakeholders who is responsible for requirements elicitation, analysis, communication and validation. The document outlines the responsibilities and necessary skills of a business analyst and compares their skillset to that of a project manager. It also discusses current trends in the field like focusing more on ongoing business analysis and adding business value.
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Agenda
Introduction to Business Analysis
• What is a Project?
• Business Process – What and Why?
• Who is a Project Manager?
• Who is a Business Analyst?
• What is Business Analysis and why is it important?
• Roles, Responsibilities and necessary Skills for a Business Analyst
• Current Trends in BA
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Trainer’s Introduction
• B-Tech (Hons.) Computer Science
• More than over 7 years of Corporate
experience
• Worked with multiple Multi National
Brands
• Experience in various domains -
• Hospitality
• Banking and Finance
• Retail
• Held many positions in IT industry for
Small-Medium and Large scale
projects
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What is a Business Process?
• Set of related tasks, performed to accomplish a specific organizational goal.
• Series of logically structured activities that produce a specific service or
product for customers.
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Why do we need a Business Process?
• To remain successful and competitive .
• To progress in a structured manner in
order to avoid any conflicts.
• Results in satisfied customer.
• Results in motivated Employees and
workers
• Increased revenues
• Lower production costs.
• Efficient distribution of work and man
power.
• Significant use of Resources.
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Need for Automation in Business
1
• Time and cost effective
2
• Elimination of Human errors
3
• Efficient and Accurate solutions and products
4
• Manual workforce is utilized for more intelligent tasks.
5
• Simplifying the overall architecture and behaviour of
system.
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IT- Basic Classification
1 • Product Conceptualization
2 • Market Survey and Concept Validation
3 • Feasibility Study, Manpower and Time Estimation
4 • Product startup, development and completion
5 • Packaging and Marketing
6 • Sales and after sales support
• Product Based
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IT- Basic Classification
• Service Based
1 • Marketing and Pitching of services – emails, Calls, Advertising
2 • Client acquisition and Requirement gathering/Analysis
3 • Project estimation, effort estimation, bidding
4 • Project sanction, hiring
5 • Project initiation, execution and coordination.
6 • Project delivery, User validation and completion sign off
7 • Final payment and Support if required
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Project
• A Project is a temporary endeavor undertaken to create unique product,
service, or result.
• The temporary nature of project indicates a definite beginning and end.
Project Types:
• Fixed Bid Projects
• Billing Projects
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Pre-Project Activity
• Client realizes his need for a software
application.
• He will do an initial analysis on the required
features of the Software Application and will
prepare Requirements Document.
Request for Proposal (RFP)
RFP is a document in
which Business need
appear.
Request for Information
(RFI) is a form that is
attached to RFP
Request for Quotation (RFQ)
A request for quotation
(RFQ) is a standard
business process whose
purpose is to invite
suppliers into a bidding
process to bid on specific
products or services
Statement of Work (SOW)
A document that defines
project-specific activities,
deliverables, and
timelines for a vendor
providing services to the
client.
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IT Project Structure
Business Stakeholders
Subject Matter Experts (SMEs)
Technology Head
Technical Architect Project Manager QA Manager Production
Support
Junior Technical
Architects/
Assistants
Technical Lead
Developer
QA Leads
QA Analysis
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Reason for Project Initiation
• Projects plays essential role in Growth and Survival of Organization in
today’s rapidly changing competitive business environment and also in
managing the change and achieving the strategies of the enterprise.
• All projects are aimed to help the project sponsor in one way or the other
to reduce cost, increase revenue or increase efficiency or ensure
transparency etc.
• Projects may be initiated in response to a business strategy in order to,
• Cater market demand
• Tackle competition
• Increase market share
• Comply with regulation
• Create a competitive edge
• Exploit emerging opportunity and many other
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Operations vs Projects
Operations are an organizational
function performing the ongoing
execution of activities that produce
the same product or provide a
repetitive service.
Operations require business process
management or operations
management.
Operations are permanent
endeavors that produce repetitive
outputs, with resources assigned to do
basically the same set of tasks
according to the standards
institutionalized in a product life cycle.
Some operations are production
operations, manufacturing operations,
and accounting operations.
Projects are temporary in
nature and can help achieve
the organizational goals when
they are aligned with the
organization's strategy
Projects require project
management.
Unlike the ongoing nature of
operations, projects are
temporary endeavors.
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What is Business Analysis?
• Business Analysis is the set of tasks, knowledge, and techniques required to
identify business needs and determine solutions to business problems.
Solutions often includes :
• Systems development component
• Process improvement
• Organizational change
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Role of a Project Manager
The Project Manager is responsible for directing the project's resources,
developing the project plan and ensuring that the project is completed on
time, within budget and with acceptable quality.
The Project Manager also plays a primary role interfacing and coordinating
with customers and management.
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Why is Business Analysis important?
• Business analysis helps stakeholders achieve a shared understanding of
the organization’s needs.
• This shared understanding puts the team in a position to make legitimate
recommendations for those needs, and ultimately puts the organization in
a position to move forward with the set of recommendations that best
meets those needs.
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Why Business Analysis
• To Find the correct solutions
• Breaking the problem & establishing the connections
• Business Drivers
• Business Vision
• Business Objectives
• Business Requirements
• Business rules
• Business deliverables
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Role of a Business Analyst
• A Business Analyst works as a liaison among stakeholders in order to elicit,
analyze, communicate and validate requirements for changes to business
processes, policies and information systems.
• The Business Analyst understands business problems and opportunities in
the context of the requirements and recommends solutions that enable the
organization to achieve its goals.
• A Business Analyst is responsible for ensuring the project’s outputs meet
the requirements of the business and that they are fit for purpose.
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Who is a Business Analyst?
Business Stakeholders
Subject Matter Experts (SMEs)
Technology Head
Project Manager QA Manager Production
Support
Junior Technical
Architects/
Assistants
Technical Lead
Developer
QA Leads
QA Analysis
Business Analyst
Technical Architect
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How do a PM and BA work together?
Initiation
Requirements
Design &
Implementation
Planning
Construction QA Implementation Closure
The Execution of a Project
PM
• Scope
• Budget
• Team
• PIR• Planning • Execution & Control
• Document
Requirements
• System
Checkout
• Scope • Design
• Testing &
Training
Strategies
• Test Case
Creation
• Test
• UAT
• Train
• PIR
BA
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“The best way to guarantee success of any Type
of project is to have a strong experienced
Project Manager and a strong experienced
Business Analyst.”
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Current Trends in Business Analysis
• Don’t expect to get all the requirements upfront.
• Focus more on Business Analysis
• Focus on adding the business value
• Adoption of professional BA approach
• More communication
• Building better business cases
• Its always plus to be bit technical
