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Page 1Classification: Restricted
Business Analysis
Training
Enterprise Analysis
Page 2Classification: Restricted
Agenda
• Enterprise Analysis
• SWOT
• GAP Analysis
• Using GAP Analysis
• Feasibility Analysis
• Root Cause analysis
• Fishbone Diagram
• External Environment Analysis
• PESTLE
• Portar’s Five Force Model
• Internal Environmental Analysis
• Enterprise Architecture Frameworks
• Zanchman Framework
• POLDAT Framework
• TOGAF
Page 3Classification: Restricted
Enterprise Analysis is a knowledge area which describes the
Business analysis activities that take place for an enterprise
• To identify business opportunities
• Build a Business Architecture
• Determine the optimum project investment path for that enterprise
• Implement new business and technical solutions.
Enterprise Analysis
Page 4Classification: Restricted
A thorough enterprise analysis endeavour will include:
• An examination of currently proposed business initiatives for both viability
and effectiveness
• An identification of the true, core business need(s) at hand, regardless of
what has been proposed thus far
• A description of the ideal solution to the need
• An evaluation of strategic risks and returns associated with any proposed
business solution
• The scope of the business analyst’s proposed solution(s) to the business
need, meaning what tools and processes are involved in getting to the
solution
• The creation of business requirements defining the business need and
proposed solution, complete with visuals and a sound business case
Enterprise Analysis
Page 5Classification: Restricted
• Define the business need
• Assess the capability gaps
• Determine the solution approach
• Define the solution scope
• Define the business case
Steps involved in Enterprise Analysis
Page 6Classification: Restricted
A study undertaken by an organization to identify its internal strengths
and weaknesses, as well as its external opportunities and threats.
Strengths
Weakness
Opportunities
Threats
SWOT
Page 7Classification: Restricted
SWOT
Page 8Classification: Restricted
Gap Analysis compares your current situation with the future state
that you want to achieve once your project is complete.
GAP Analysis
Page 9Classification: Restricted
To Conduct Gap analysis , follow these steps:
1. Identify your future (target) state : Identify the objective that needs to
be achieved
2. Analyse your current situation : Who, What and How ?
3. Identify how to bridge the gap : The process OR the Roadmap .
Using GAP Analysis
Page 10Classification: Restricted
A feasibility study is an analysis of how successfully a project can be completed,
accounting for factors that affect it such as economic, technological, legal and
scheduling factors.
The acronym TELOS refers to the five areas of feasibility - Technical, Economic,
Legal, Operational and Scheduling.
• Technical Feasibility – Can this be built?
• Economic Feasibility - Will that generate profits ? (Cost and Time based
study)
• Legal Feasibility – In legal limits and not violating the laws?
• Operational Feasibility – Will it work ?
• Scheduling – Will it be completed in the desired timeframe?
Feasibility Analysis
Page 11Classification: Restricted
Feasibility Analysis
Page 12Classification: Restricted
Feasibilty Criteria Tool1/Module 1 Tool 2 /Module2 Tool 3/Module 3
Operational Feasibility
Score : Score : Score :
Technical availability
Score : Score : Score :
Economic Feasibility
Score : Score : Score :
Legal Feasibility
Score : Score : Score :
Schedule Feasibility
Score : Score : Score :
Risk
Score : Score : Score :
Feasibility Analysis Matrix
Page 13Classification: Restricted
Root Cause analysis
• 5 Why’s
• Fishbone Diagram
• Tabular Method
Page 14Classification: Restricted
Ishikawa Diagram OR Cause and Effect Diagram
The fishbone diagram identifies many possible causes for an effect or problem. It can be
used to structure a brainstorming session. It immediately sorts ideas into useful categories.
Causes are usually grouped into major categories to identify these sources of variation.
The categories typically include
• People: Anyone involved with the process
• Methods: How the process is performed and the specific requirements for doing it, such
as policies, procedures, rules, regulations and laws
• Machines: Any equipment, computers, tools, etc. required to accomplish the job
• Materials: Raw materials, parts, pens, paper, etc. used to produce the final product
• Measurements: Data generated from the process that are used to evaluate its quality
• Environment: The conditions, such as location, time, temperature, and culture in which
the process operates
Fishbone Diagram
Page 15Classification: Restricted
Fishbone Diagram
Page 16Classification: Restricted
PESTLE
Portal’s Five force model
External Environment Analysis
Page 17Classification: Restricted
• A PESTEL analysis is a framework or tool used by marketers to analyse and
monitor the macro-environmental (external marketing environment) factors
that have an impact on an organisation.
• The result of which is used to identify threats and weaknesses which is used
in a SWOT analysis.
PESTLE
Page 18Classification: Restricted
Political: Control over internal politics and having good
knowledge of all the external politics factors which may affect
the working.
Economic : Financial model and accounting techniques needs
to be revisited time and again. Modify as per the inflation,
recession , minimum wages law etc.
Sociological : Unique characteristics of the people in the
environment your company operates in.
Technological : This factor takes into consideration all events
that affect technology. Since technology often becomes
outdated within a few months after it is launched
Legal: This factor takes into consideration all legal aspects like
employment, quotas, taxation, resources, imports and
exports, etc.
PESTLE
Page 19Classification: Restricted
Porter's five forces analysis is a framework for analyzing the level of competition within
an industry and business strategy development.
With a clear understanding of where power lies, you can take fair advantage of a
situation of strength, improve a situation of weakness, and avoid taking wrong steps.
Five Forces Analysis assumes that there are five important forces that determine
competitive power in a business situation. These are:
1. Supplier Power
2. Buyer Power
3. Competitive Rivalry
4. Threat of substitution
5. Threat of new entry
Portar’s Five Force Model
Page 20Classification: Restricted
Internal Environmental Analysis
• MOST Analysis
M.O.S.T. analysis is a highly-structured
method for providing targets to team
members at every level of an organisation.
Working from the top down, it ensures that
you retain focus on the goals which
matter most to your organisation.
• Mission : Being specific in what needs to be
accomplished
• Objective : collection of individual goals
that will add up to reaching your overall
mission.
• Strategy : What actions should be taken in
order to accomplish your objectives, and in
turn, your mission
• Tactics : Your tactics should be the specific
details that will guide your daily activities
Page 21Classification: Restricted
Internal Environmental Analysis
Page 22Classification: Restricted
Enterprise Architecture Frameworks
• Zanchman Framework
• POLDAT Framework
• TOGAF
Page 23Classification: Restricted
Zanchman Framework
• The Zachman Framework is an enterprise ontology and is a fundamental
structure for Enterprise Architecture which provides a formal and
structured way of viewing and defining an enterprise.
• The ontology is a two dimensional classification schema that reflects the
intersection between two historical classifications.
• A schema for organizing architectural artifacts (in other words, design
documents, specifications, and models) is used to take into account both
who the artifact targets (for example, business owner and builder) and
what particular issue (for example, data and functionality) is being
addressed.
Page 24Classification: Restricted
Zanchman Framework
Page 25Classification: Restricted
POLDAT Framework
POLDAT is an acronym for Process, Organization and Location (Business
Architecture) and Data, Applications and Technology (Systems Architecture).
• Process – the business processes that flow value from the organization to
the customer.
• Organization – the organizational entities that operate the business
processes, including the management teams, staff positions, roles,
competencies, knowledge and skills.
• Location – the location of the business units and other organizational
entities, e.g., call centers, distribution centers, etc.
• Data – the data and information that is the “currency” of the organization,
flowing through the processes to accomplish the business functions.
• Applications – the information technology (IT) applications that enable the
business processes to operate efficiently and provide decision-support
information to the management team.
• Technology – the enabling technology that supports the operation of the
processes and applications.
Page 26Classification: Restricted
TOGAF
The Open group architecture framework
As shown in the figure, TOGAF divides an enterprise architecture into four
categories, as follows:
• Business architecture—Describes the processes the business uses to
meet its goals
• Application architecture—Describes how specific applications are
designed and how they interact with each other
• Data architecture—Describes how the enterprise datastores are
organized and accessed
• Technical architecture—Describes the hardware and software
infrastructure that supports applications and their interactions
Page 27Classification: Restricted
TOGAF
The Open group architecture
framework
Page 28Classification: Restricted
Thank you

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Enterprise Analysis

  • 1. Page 1Classification: Restricted Business Analysis Training Enterprise Analysis
  • 2. Page 2Classification: Restricted Agenda • Enterprise Analysis • SWOT • GAP Analysis • Using GAP Analysis • Feasibility Analysis • Root Cause analysis • Fishbone Diagram • External Environment Analysis • PESTLE • Portar’s Five Force Model • Internal Environmental Analysis • Enterprise Architecture Frameworks • Zanchman Framework • POLDAT Framework • TOGAF
  • 3. Page 3Classification: Restricted Enterprise Analysis is a knowledge area which describes the Business analysis activities that take place for an enterprise • To identify business opportunities • Build a Business Architecture • Determine the optimum project investment path for that enterprise • Implement new business and technical solutions. Enterprise Analysis
  • 4. Page 4Classification: Restricted A thorough enterprise analysis endeavour will include: • An examination of currently proposed business initiatives for both viability and effectiveness • An identification of the true, core business need(s) at hand, regardless of what has been proposed thus far • A description of the ideal solution to the need • An evaluation of strategic risks and returns associated with any proposed business solution • The scope of the business analyst’s proposed solution(s) to the business need, meaning what tools and processes are involved in getting to the solution • The creation of business requirements defining the business need and proposed solution, complete with visuals and a sound business case Enterprise Analysis
  • 5. Page 5Classification: Restricted • Define the business need • Assess the capability gaps • Determine the solution approach • Define the solution scope • Define the business case Steps involved in Enterprise Analysis
  • 6. Page 6Classification: Restricted A study undertaken by an organization to identify its internal strengths and weaknesses, as well as its external opportunities and threats. Strengths Weakness Opportunities Threats SWOT
  • 8. Page 8Classification: Restricted Gap Analysis compares your current situation with the future state that you want to achieve once your project is complete. GAP Analysis
  • 9. Page 9Classification: Restricted To Conduct Gap analysis , follow these steps: 1. Identify your future (target) state : Identify the objective that needs to be achieved 2. Analyse your current situation : Who, What and How ? 3. Identify how to bridge the gap : The process OR the Roadmap . Using GAP Analysis
  • 10. Page 10Classification: Restricted A feasibility study is an analysis of how successfully a project can be completed, accounting for factors that affect it such as economic, technological, legal and scheduling factors. The acronym TELOS refers to the five areas of feasibility - Technical, Economic, Legal, Operational and Scheduling. • Technical Feasibility – Can this be built? • Economic Feasibility - Will that generate profits ? (Cost and Time based study) • Legal Feasibility – In legal limits and not violating the laws? • Operational Feasibility – Will it work ? • Scheduling – Will it be completed in the desired timeframe? Feasibility Analysis
  • 12. Page 12Classification: Restricted Feasibilty Criteria Tool1/Module 1 Tool 2 /Module2 Tool 3/Module 3 Operational Feasibility Score : Score : Score : Technical availability Score : Score : Score : Economic Feasibility Score : Score : Score : Legal Feasibility Score : Score : Score : Schedule Feasibility Score : Score : Score : Risk Score : Score : Score : Feasibility Analysis Matrix
  • 13. Page 13Classification: Restricted Root Cause analysis • 5 Why’s • Fishbone Diagram • Tabular Method
  • 14. Page 14Classification: Restricted Ishikawa Diagram OR Cause and Effect Diagram The fishbone diagram identifies many possible causes for an effect or problem. It can be used to structure a brainstorming session. It immediately sorts ideas into useful categories. Causes are usually grouped into major categories to identify these sources of variation. The categories typically include • People: Anyone involved with the process • Methods: How the process is performed and the specific requirements for doing it, such as policies, procedures, rules, regulations and laws • Machines: Any equipment, computers, tools, etc. required to accomplish the job • Materials: Raw materials, parts, pens, paper, etc. used to produce the final product • Measurements: Data generated from the process that are used to evaluate its quality • Environment: The conditions, such as location, time, temperature, and culture in which the process operates Fishbone Diagram
  • 16. Page 16Classification: Restricted PESTLE Portal’s Five force model External Environment Analysis
  • 17. Page 17Classification: Restricted • A PESTEL analysis is a framework or tool used by marketers to analyse and monitor the macro-environmental (external marketing environment) factors that have an impact on an organisation. • The result of which is used to identify threats and weaknesses which is used in a SWOT analysis. PESTLE
  • 18. Page 18Classification: Restricted Political: Control over internal politics and having good knowledge of all the external politics factors which may affect the working. Economic : Financial model and accounting techniques needs to be revisited time and again. Modify as per the inflation, recession , minimum wages law etc. Sociological : Unique characteristics of the people in the environment your company operates in. Technological : This factor takes into consideration all events that affect technology. Since technology often becomes outdated within a few months after it is launched Legal: This factor takes into consideration all legal aspects like employment, quotas, taxation, resources, imports and exports, etc. PESTLE
  • 19. Page 19Classification: Restricted Porter's five forces analysis is a framework for analyzing the level of competition within an industry and business strategy development. With a clear understanding of where power lies, you can take fair advantage of a situation of strength, improve a situation of weakness, and avoid taking wrong steps. Five Forces Analysis assumes that there are five important forces that determine competitive power in a business situation. These are: 1. Supplier Power 2. Buyer Power 3. Competitive Rivalry 4. Threat of substitution 5. Threat of new entry Portar’s Five Force Model
  • 20. Page 20Classification: Restricted Internal Environmental Analysis • MOST Analysis M.O.S.T. analysis is a highly-structured method for providing targets to team members at every level of an organisation. Working from the top down, it ensures that you retain focus on the goals which matter most to your organisation. • Mission : Being specific in what needs to be accomplished • Objective : collection of individual goals that will add up to reaching your overall mission. • Strategy : What actions should be taken in order to accomplish your objectives, and in turn, your mission • Tactics : Your tactics should be the specific details that will guide your daily activities
  • 22. Page 22Classification: Restricted Enterprise Architecture Frameworks • Zanchman Framework • POLDAT Framework • TOGAF
  • 23. Page 23Classification: Restricted Zanchman Framework • The Zachman Framework is an enterprise ontology and is a fundamental structure for Enterprise Architecture which provides a formal and structured way of viewing and defining an enterprise. • The ontology is a two dimensional classification schema that reflects the intersection between two historical classifications. • A schema for organizing architectural artifacts (in other words, design documents, specifications, and models) is used to take into account both who the artifact targets (for example, business owner and builder) and what particular issue (for example, data and functionality) is being addressed.
  • 25. Page 25Classification: Restricted POLDAT Framework POLDAT is an acronym for Process, Organization and Location (Business Architecture) and Data, Applications and Technology (Systems Architecture). • Process – the business processes that flow value from the organization to the customer. • Organization – the organizational entities that operate the business processes, including the management teams, staff positions, roles, competencies, knowledge and skills. • Location – the location of the business units and other organizational entities, e.g., call centers, distribution centers, etc. • Data – the data and information that is the “currency” of the organization, flowing through the processes to accomplish the business functions. • Applications – the information technology (IT) applications that enable the business processes to operate efficiently and provide decision-support information to the management team. • Technology – the enabling technology that supports the operation of the processes and applications.
  • 26. Page 26Classification: Restricted TOGAF The Open group architecture framework As shown in the figure, TOGAF divides an enterprise architecture into four categories, as follows: • Business architecture—Describes the processes the business uses to meet its goals • Application architecture—Describes how specific applications are designed and how they interact with each other • Data architecture—Describes how the enterprise datastores are organized and accessed • Technical architecture—Describes the hardware and software infrastructure that supports applications and their interactions
  • 27. Page 27Classification: Restricted TOGAF The Open group architecture framework