The document provides a summary of an individual's accomplishments, experience, and education. Some of their key accomplishments include training others which resulted in over $4,000 in additional revenue and receiving awards for customer service skills. Their experience includes roles coordinating sports events, marketing assistance, IT support, and customer service. They also served a humanitarian mission teaching in Georgia. Their education includes studies in communications and business marketing.

1. Accomplishments
 Results Oriented- Trained individuals in soft skills and upselling over a two week time
period, represented co-workers in providing feedback and improvements for Fortune 500
company, CenturyLink, and received recommendations and exceptional remarks on my
job performance
 Industrious- Brought in over $4,000 in additional revenue while working for doTERRA
 Understanding- Awarded 6 times for soft skills in customer service over a 6 month time-
frame in two different companies
 Driven- Received Eagle Scout by organizing an over 200 man-hour Eagle Scout
volunteer project-planned, executed, and documented the successful results
Experience
SLC Unity Center Sports and Recreation Supervisor Oct 2015 - Nov 2015
Coordinated with other leaders, coaches, and referees to host and arrange events and
outdoor competitions for the South Salt Lake City community, included refereeing games
Blue Label Marketing Events and Communications Assistant Manager Aug 2015 - Oct 2015
Trained individuals, oversaw and presented in, and handled company marketing
strategies for events in Fortune 500 retailers from Smiths, Krogers, and Walmarts
CenturyLink IT Repair Service Attendant Jul 2015 - Aug 2015
Applied major and minor program, connection, and network troubleshooting, provided
superior repair support and customer concern resolution, and trained in the use of IEX
systems, Avaya One-X, and numerous other interrelated tools within the company
doTERRA Member Services Representative Mar 2015 - Jul 2015
Resolved member concerns regarding products, educated and built rapport for company
in in- and out-bound calls, handled Avaya, with other Data Entry systems, and website
troubleshooting, also monitored and recorded contacts and transactions for orders of
upwards $1,000+ at any given time
Teacher and Humanitarian 2013-2015
Served a two year Humanitarian Mission in Georgia, taught others about moral standards
and cleanliness and provided service from the community to city levels
Education
University of North Georgia Communications and Business Marketing Gainesville, GA
Skills
 Apt in finance and basic accounting, background with Microsoft programs, 60+ wpm
Michael DeGraff
(801) 471-8686
MichaelJ.DeGraff@Hotmail.com