Web Developer & IT Professional bound for the Bay Area. "Fixing your Pixels since Mark Zuckerberg was in the 5th grade."

1. Melanie Consoli
melanie.consoli@gmail.com
Resourceful, self-taught Web Developer with over 15 years of general web experience, has been creating
websites since the age of 14 and enjoys a good challenge. Enjoys finding creative solutions to unexpected
and unusual issues. Has a background in several web languages at various skill levels including but not
limited to: HTML5, CSS3, PHP/MySQL, JavaScript, XML, AJAX as well as custom Content Management
Systems. Detail oriented to a fault with emphasis on multitasking in high-pressure situations. Is a quick
learner able to obtain skills or knowledge necessary in a very short period of time. Currently enrolled in a
Web Applications Development program through City University of New York to obtain verifiable
credentials in various areas of web development.
EMPLOYMENT HISTORY
United Way of Greater Mercer County | 2012 – Present
Database Administrator/Technical Assistance
• Ensure all incoming pledges, donations and designations are properly recorded in the
campaign database
• Maintain data files for all organizations and individuals
• Assist Marketing Department by providing necessary database reports for campaign mailings
• Ensure all staff project hours and time off databanks are properly updated and accounted for
• Assist with donor choice agency verification process
• Maintaining a customized Social Solutions database for a new growing project
• Assist with any technical issues that arise in the office including, but not limited to: hardware,
software, VOIP, connection issues and servers
• Currently working on a more effective, custom method of tracking staff project hours and time
off accrued
Studio One Networks | 2008 – 2009
Web Developer/Production Assistant
• Created and improved templates to integrate company's content into client websites
• Improved photos and logos using Photoshop on a daily basis
• Updated/maintained both company and client websites using a custom CMS
• Improved, updated and manipulated CMS to add/change new features
• Updated code to standards/best practices including HTML, CSS, JavaScript, PHP/MySQL, Perl
and a proprietary coding language used to create the custom CMS.
• Sole creator of custom documentation on department developmental procedures as well as
on use of company's custom CMS for users both in and out of the department
• Trained other departments on technology such as Google Analytics
• Organized and reduced departmental project completion time for high-profile clients by
installing and maintaining a company-wide work request system
Coastal Insulation Corp | 2008

2. IT Manager
• Executed daily server backups, monitoring, software/OS installation and maintenance
• Installed, configured various Windows operating systems and software
• Educated end-users on avoiding common issues while providing technical assistance through
phone, email and desktop support for hardware/software/peripherals
• Performed all remote and local setup/maintenance/patching/repair of software/OS’s
• Improved all IT-related inventory tracking and replenishment not limited to: systems,
hardware, peripherals, software, ink/toner, etc.
• Created/controlled Active Directory accounts, maintained Citrix Metaframe/VMware
• Reduced user error by sending daily tips on common procedures and wrote documentation in
plain-language for end users on a variety of software programs
Popular Mortgage Servicing | 2005 – 2008
Client Services Representative
• Provided prompt issue resolution for customers with 1st/2nd mortgage portfolio loans
• Answered questions, concerns and collected customer payments
• Improved productivity by providing technical assistance to co-workers
• Created policy and procedure documentation for supervisors
Staff America/Store Services Group and Set & Service Staffing| 2004 – 2005
Contract Merchandiser
• Performed general merchandising work for Lowe's Home Improvement store
• Maintained plan-o-gram integrity while performing merchandise resets and cut-ins
• Installed/changed lighting, electrical and large garage fixture displays
• Performed aisle/product resets according to plan-o-grams
• Insured proper display of store promotions, POP, signs and labels
• Assisted customers when store employees were not available
EHI | 2001 – 2002
Imaging Associate – Temp Position
• Imaged and stored records for a medical malpractice insurance company
• Invoiced orders
• Printed and mailed records to attorneys
• Had regular interaction with hospitals, doctors and attorneys
• Used Microsoft Office and imaging software/hardware daily
• Wrote a technical instruction manual including images for a new system of backup cataloging
that had recently been implemented
Self-Employed | 2001
Internet Design/Advertising
• Created emails and websites to advertise for various companies
EDUCATION

3. • Hopewell Valley Central High School - GED 1997
• The City University of New York - Web Applications Development
ADDITIONAL SKILLS
• Excellent hand coding HTML & CSS without reliance on WYSIWYG editors
• Clear communication skills, both oral and written
• Proficient in both MS Office (Word, Excel, Outlook) and Adobe products (Photoshop, Dreamweaver)
• Excellent problem solving skills and high level of attention to detail
• Experience creating documentation on department processes & training
• Ability to execute projects accurately and quickly
• Excellent typing skills - 70wpm+
• Previous experience with both custom and "Out of the Box" Content Management Systems
• Familiarity with cross-browser issues i.e. Chrome, Firefox, Internet Explorer, Safari
• Experience with Web Production for a media publishing company with high-profile clientele