1. Arun Kumar S V
+91 7022357069
arunmf1987@gmail.com
15th June 1987.
Career Objective:
• Innovative, results-driven Web, Graphics, Usability designer & Quality Control
• Repeatedly recognized for top performance through fast-track promotions and selection for high-
priority initiatives.
• Strong interpersonal and teamwork skills.
PROFESSIONAL SUMMARY
• Having 3+ years of experience in Development and Support of Mainframe applications in Retail
Domain-AHOLD USA.
• Having 2.2 Years of experience in Development and maintenance of web pages
• Good programming skills using COBOL, DB2, VSAM, JCL, CICS ,IBM UTILITIES .
• Good exposure to documentation like Unit Test Cases and Test results.
• Having experience in tools like SPUFI, QMF,Control M, Control D,Endevor,DumpMaster,Insync.
Experience
Current Employer: HP Global soft, Bangalore.
Designation : Technology Consultant
Period : Feb 2011 to till date
Certifications:
• ITIL V3 Foundation Certificate in IT Service Management
Job Responsibilities
Web Technologies:
• Creating new hp external/internal pages.
• Content Manager for all Promo Pages & Promo related campaign pages WW.
• NetMarcom user training.
• Providing L2 Level support for all HP.Com escalations(HPSM).
• Responsible for NetMarcom and tools issues overall.
• Responsible for providing/revoking accesses to NetMarcom.
• Primary contact for providing metrics for Promo index pages WW.
• Works closely with the Business Development Manager and the Governance team.
• Holds regular status meetings with PMs Working on Promo projects.
• Suggests areas for improvement in internal processes along with possible solutions.
• Takes care of formal announcements on enhancements of Operations Tools to User Community.
• Helps Business Development Manager with operational aspects of future Promo strategies.
• SLA Management.
2. • Testing new functionalities in NetMarcom,RFG.
Mainframe Operations:
• Very good onsite and offshore coordination and knowledge sharing.
• Extensive knowledge working in large RETAIL domain projects for major client AHOLD USA
• Strong skills in Control M, ENDEVOR,Control D,InSync,DumpMaster and other IBM utilities
• Capable of providing best in class customer care especially to American Clients.
• Having strong knowledge on Lotus notes and Microsoft Office (Excel, PowerPoint, Outlook)
• Monitoring Remedy, Resolving the remedy tickets with in SLA.
Production Control Operations
• Well versed with Production Control Operations and Scheduling Processes.
• Very good experience in Disaster Recovery.
• Monitoring all Mainframe batch jobs and fixing abends, check for long running jobs and investigate for
any loop back issues with batch jobs.
• Ensure timely completion of the batch cycles, HOLD, Force complete, Rerun and schedule to run next
workday.
• Provide Production support which involves escalation(SMT – Situation Management) of abends.
• Provide immediate fixes to the production abends. Solving production abends as per the prose of the
document.
• Monitor batch cycles for daily, weekly, monthly, quarterly, yearly jobs and report statistics to client.
• Ensure that all transaction processing regions are up on time.
• Support the Service Restoration Team process. Document and analyze problem details, and perform
RCA (root cause analysis).
• Perform miscellaneous setup actions such as catalog/un catalog/rename/delete /copy Datasets.
• Participate in periodic meetings with the onsite team for discussing the system status.
• Prepare check list and documents for Team reference.
• Good knowledge of basic SDSF Commands.
• Supporting IPL on a weekly basis.
Scheduling
• Making Scheduling changes as per Client's Requirement such as defining a new job, modifying an
existing job, calendar updates, adding predecessors and successors to the existing job and adding file
dependencies.
• Explanation of Job definitions, Job streams, Calendars, Workstations, Scripts, Checking the timings of
job running, checking the variants in TWS Maestro.
• Ad hoc request to Schedule Particular Jobs.
• Review daily abend reports to determine jobs that may require further action for a permanent
resolution.
• Setting up calendars in all tools as part of Year End Process.
• Direct Client support by communicating with them.
• Handling Outages and RCAs (Root Cause Analysis).
3. Education Details
• Trained on IBM Mainframes, 4 month training on IBM Mainframes at OM Technologies,
Hyderabad.
• M.C.A from SRR Engineering College (Anna University, Chennai) in 2010 with an aggregate of
79.22%.
• B.Sc (CS) from GACollege (Periyar University, Salem) in 2007 with an aggregate of 68.20%.
• H.S.C from Government Boys Hr. Sec School, Karimangalam in 2004 with an aggregate of 69.16%.
• S.S.C from Government Hr.Sec School, Mallupatti in 2002 with an aggregate of 82.2%.
Software Skills:
• Mainframe Technologies : JCL, VSAM, COBOL, CICS, DB2, TSO/ISPF.
• Web Technologies : HTML5, XML, CSS3, JavaScript, Photoshop.
• Other Technologies : C, C++, Core Java,Unix,SQL.
• HP Servie line Tools : HPSM,Remedy
• Tools (Mainframe) :Control M & D,ENDEVOR,Insync,Dumpmaster,QMF
• Tools (Content Management) : SDL Tridion 2009/2011,RFG,
Netmarcom, Site Builder.
• Reporting : Omniture Site Catalyst
• Operating System : Windows Family, Z/OS, MVS.
Project Profiles
Name #1 : Store Billing System-AHOLD
Client : AHOLD USA
Environment : COBOL, JCL, DB2
Tools : ENDEVOR,DUMP MASTER, SPUFI, SORT, CONTROL-M & D, InSYNC
Team Size : 4
Domain : Retail
Duration : May’13 to till date
Description: Store billing system deals with the day to day activities within the store such as billing,
invoices, adjustments and other billing transactions happening within the store.There are 8 different billing
cycles which will be running within a day and process different kinds of items and the orders that are
generated at stores are processed within these batch cycles and the invoices are generated for these orders
4. and they will posted onto the control d for the stores so that they can view the same. Also any adjusements
to be made and also if any deals to be applied are processed in this system .
Responsible for:
• Production support for all online issues and bugs during business day.
• Responsible for all system batch run cycles
• Preparation of Weekly Status reports for all problems reported.
• Coding according to the specifications and fixing bugs reported during business days.
• Involvement of enhancement of programs as per requirement.
• Supporting UAT testing and batch testing before deployment to production.
• Participated DR activities of mainframe server.
Name #2 : BICEPS/WCSS-AHOLD
Client : AHOLD USA
Environment : COBOL, JCL, DB2, CICS
Tools : DUMP MASTER,QMF, SPUFI, SORT, CONTROL-M & D, InSYNC,
Team Size : 4
Domain : Retail
Duration : Oct 2014 to till date
Description: BICEPS deals with buying and Merchandising departments for Retail Grocer headquarters. This
application mainly controls over 20,000 SKU’s, 2000 vendors and thousands of purchase orders per year. It
maintains Vendor and Broker Information (Adding,changing,deleting,tracking & management) , Item
Information (adding, changing,discounting,tracking movements seasonality), Costs & Deals (adding and
changing vendor list costs & allowances) and finally purchasing (creating,adjusting and cancelling PO’s)
Responsible for:
• Production support for all online issues and bugs during business day.
• Monitoring/updating the business according to the job triggers/abend.
• Monitoring EOD jobs completion on time as it brings the business up each day.
• Preparation of Weekly Status reports for all problems reported.
• Coding according to the specifications and fixing bugs reported during business days.
• Involvement of enhancement of programs as per requirement.
• Participated DR activities of mainframe server.
5. Name #3 : Cleanup project around the Promo Program.
Client : HP Worldwide
Technology & Tools : Photoshop, SDL Tridion 2011, Site Builder
Team Size : 1
Role : Program Manager/Content Manager/Publisher
Duration : April’11 to Oct’11
Responsible for:
• Clean-up process around 1200 pages to update/publish/un-publish.
• Checking HP web compliances for all pages.
• Acted as a PM to indentify the wrong placed Web section Id’s around it.
• Un-published and published pages with necessary updates after confirmation.
• Unit testing of all updated pages.
• Creating the final report after publish/un-publish.
Description:
The core role of the above process was to find out the HP pages which do not follow the HP web
compliances & Polices, wrong web section ID’s, etc. so after through communication and confirmation
necessary actions publish/un-publish/updated WS ID’s have been taken.
Extra-Curricular Activities:
• Coordinator of National Level Symposium conducted by SRR Engineering College.
• Participated in various college level symposiums and won prizes.
• NCC B certificate holder.
• Photography and Artworks.
Personal Details:
Father’s name : Mr.S.K.Venkatasamy.
Date of Birth : 15th June 1987.
Nationality : Indian.
Gender : Male.
Marital Status : Single.
Languages known : English, Tamil.
Passport No : J6617894.
PAN No : CXQPS0289G.
Permanent Address : S.K.Venkatasamy, Selanthiyanahalli (VI),
Atthurnahalli (PO), Palacode (TK),
Dharmapuri (DT), Tamilnadu,
INDIA.
Pin: 636 805.
Hobbies : Social Activities, Photography, Drawing, Gardening.
I hereby declare that the information furnished above is true and genuine to the best of my
