1. Adolfo Aracena
Miami, FL 33179 • 786-378-2625 • adolfoa3@hotmail.com
Skills
 Languages: Bilingual, speak fluently in Spanish
 Software: Proficient in Microsoft Office, TeamViewer, Kaysea, AD Manager, Windows OS, Mac OS
 Hardware: Disassemble and reassemble computers, Running and terminating network wires (CAT5e,
CAT6)
 Certification(s): Adobe Certified
Experience
Altegra Health Miami, FL
IT Intern July 2015- Present
 Image over 5-10 computers daily
 Assist over 20+ users daily troubleshooting system issues
 Assist remote users over the phone using TeamViewer to troubleshoot system issues
 Resolve printer issues by configuring IP addresses for wifi use
 Work with cloud computing by managing over 100 system files
Mac Parking Miami, FL
Valet May 2014- Present
 Supervise 5-20 Employees getting cars
 Park 50-200 cars with efficiency to over 250 clients per event
 Provide friendly and excellent customer service
Macys Miami, FL
Sales Associate/ Specialist Oct. 2013- August 2014
 Provided outstanding customer service with in-store or over the phone purchases, increasing store
revenue by 5%
 Recognized as the Michael Kors Specialist and as top seller, selling over $10,000 in merchandise
 Organized and tracked inventory in stockroom
Education
Year Up / Miami Dade College North Miami, FL
Information Technology Training Present
 Year Up is a leading one-year career development program with 250 corporate partners around the
country; the program includes college-level courses, professional training, and a six-month internship
 Earning 12 college credits towards a Computer Information Systems in partnership with Miami Dade
College North
 Relevant courses include: CTS 1131 (Hardware), CTS 1134 (Networking), CGS1560 (Software)
Volunteer Experience
Jackson Memorial Hospital Miami, FL
Volunteer Associate January 2009- January 2012
 Help sell over $3,000 in Medical uniform
 40 hours completed of volunteer service
 Help unload Medical equipment and set it up in different offices