1. STEVEN GARWOOD
634 Beach 66th
street
Queens, NY 11692
(917) 755-1103
Steven.garwood52@gmail.com
TECHNICAL SKILLS
• Software:
Adobe Creative Suite 6, Adobe Creative
Cloud, Kerio Mail Management,
Sophos Cloud Endpoint Anti-Virus,
Casper Suite, Universal Type Client,
Microsoft Office
• Apple OS X:
Mountain Lion to Yosemite Operating
Systems, Apple remote desktop,
managing company images, Basic
Terminal skills, user migrations,
Entourage to Outlook migrations,
configuring VPN and maintaining healthy
server to client environment
• Windows OS:
Windows Vista to 8.1, various ghosting,
imaging and deployment methods,
configuring VPNs, Remote Desktop and
Windows Recovery Environment, able to
maintain system health, basic command
prompt skills
Laird+Partners – New York, NY
August 2014 - Present
Intern, Information Systems
• Consolidated asset management document to better manage, monitor and differentiate company properties
• Worked closely with Manager of Information Services, facilitating, physical and logical migrations focused on the
integrity of user data and safety of company property and valuable client data
• Created 2 floor maps consisting of users, machines and port numbers allowing better accessibility and transparency for
current and future company technicians
• Assisted with quality assurance checks and deployment of suitable software and hardware, equipping employees for
anticipated heavy workloads and data usage associated with season collections
• Aided 150 users daily on level 1 and 2 technical problems, abating my managers workload and allowing him to focus on
larger company projects
• Consulted 3 executive assistants with intermittent technical issues and migrated the user’s sensitive data including
company executive information to more robust machines with best current software
• Helped maintain healthy company network and managed daily task, in absence of manager
Juice Press – New York, NY
December 2014 – Present
Dispatcher/Courier
• Dispatched orders to 15 different stores in Manhattan and North Williamsburg
• Maintained in-store delivery spreadsheet including the pick up and drop-offs of 45 delivery
personnel
• Consolidated various company spreadsheets into 1 to maximize employee accessibility
EDUCATION
Year Up – New York, NY
Expected Graduation - January 2015
Major - Information Technology
• Accrued 200+ hours of hands-on training IT such as
operating, maintaining and troubleshooting Windows
• Developed project management, team work and public
speaking skills through researching, developing and
presenting projects
• Served on the Outreach Committee to recruit future
candidates through site/school visits
• Served as Year Up Student Ambassador, engaging with
corporate partners and donors to highlight the Year UP
student experience
High School of Economics and Finance New York, NY
Graduated -June 2010
EXPERIENCE