2. MIS – Definition and Concept
A management information system (MIS) is system
of collecting, processing, storing, disseminating and
utilizing data in the form of information needed to carry
out the functions of management.
Today, the term is used broadly in a number of contexts
and includes (but is not limited to):
Decision support systems,
Resource and people management applications,
Enterprise Resource Planning (ERP),
Supply Chain Management (SCM),
Customer Relationship Management (CRM),
project management and database retrieval applications.
3. Management Information System
Serve middle management
Structured and semi-structured decisions
Provide reports on firm’s current performance, based
on data from TPS
Past and Present Data
Internal Orientation
Provide answers to routine questions with predefined
procedure for answering them
Typically have little analytic capability
8. Why Information System…!
Information system is instrument for creating value
Investments in information technology will result in superior returns:
◦ Productivity increases
◦ Revenue increases
◦ Superior long-term strategic positioning
9. How MIS Obtain Data from TPS:How MIS Obtain Data from TPS:
In the system illustrated by this diagram, three TPS supply
summarized transaction data to the MIS reporting system at the
end of the time period. Managers gain access to the organizational
data through the MIS, which provides them with the appropriate
reports.
11. Business information – value chain
Raw data acquired and transformed through
stages that add value to that information
Value of information system determined in part
by extent to which it leads to better decisions,
greater efficiency, and higher profits
Business perspective: Calls attention to
organizational and managerial nature of
information systems
Typically, MIS are oriented almost exclusively to internal, not environmental or external, events. Generally, they depend on underlying transaction processing systems for their data.