The Hospitality Gap - Connecting Leading Employers and Educators - April 1, 2016 - Maple Hill Farm. This is the presentation given by Chris Fogg of Maine Tourism Association with relation to the Resources for Workforce Investment and Retention.
2. • Lower skilled foreign workers generally housekeeping, dishwashers,
groundskeeping employees
• Temporary, seasonal positions which must be advertised locally first 3
months prior to need
• Capped by Federal Government at 66,000 visas nationally
• Companies like Anitoch Employment Services can help
H2B Visa Program
3. • Student visa program
• More skilled workers like front desk staff, servers
• Challenge is duration of employment and housing
• Companies like CIEE can help
J1 Student Visa Program
4. • Targeting an area of the state
• Building relationships with business with opposite seasonality issues
• Employee referral program
• Seasonal to year round
Creative Options
5. • Indeed
• Craigslist
• Local chamber of commerce job board
• Social media network
More Common Options
6. • Hire wisely
• Create a positive atmosphere and work environment
• Make sure employee will fit on your team
• Attitude and enthusiasm trumps experience
• One negative employee can reduce productivity for a group by 30% to
40%
Employee Retention
7. • Encourage employees to own their program
• Set measurable goals, take risks, and don’t be afraid to fail- Just fail fast
• Empower them to make decisions
• Invest in developing their skills
• Preach and practice great customer service
• Welcome ME Program
Employee Retention
