6. The most successful companies focus their teams on all the subjects at the same
time. !
Performance is only a question of means.!
The most successful employees are always the most skilled.!
Chance is an essential factor of performance.!
The most successful companies grow in seizing opportunities in their environment. !
Performance is a question of talent
or genius above all.!
!
Few commonplaces about
performance!
2013!
7. What we believe!
• Because we can’t control all the factors of
our environment, let’s focus our energy on
what we can master… in applying the
performance equation:!
P = MC6!
2013!
8. The performance equation:
P=MC6!
2013!
P as!
Performance!
M as!
Staff
Motivation!
C as!
Coherence!
C as!
Concentration!
C as!
Concretization!
C as!
Change
acceptance!
C as!
Conviction!
C as!
Cohesion!
9. P as Performance!
• The enduring performance depends on the company capability
to satisfy 4 conflicting interests at the same time, as a win-win
relationship:!
2013!
Enduring(
Performance(
Shareholders and investors!
(those who invest their own money to
finance the company development)!
Clients and consumers!
(those who buy and use the products
and services of the company)!
Staff!
(those who work for the company,
and concretize the corporate dreams
in manufacturing and selling its
products, and serving the customers!
Global environment!
(government, environment,
anybody)!
11. C as Coherence!
2013!
Mission(
(Long&Term)&
Vision(
(Middle&Term)&
Strategy(
(Short&Term)&
DNA(
(Long&Term)&
The genes defining our company as
unique since its creation and for all
its existence: our job strengths, our
values.!
The unrealizable founder dream
when he created our company,
which motivated him and will
motivate our staff for ever.!
The ambition of our current
company leader.!
The objectives, the projects and
action plans that we have to
implement in order to achieve our
ambition.!
WHO are we?!
WHY do we exist?!
WHAT do we dream to reach?!
HOW can we work in order to
achieve our vision?!
Environment Inputs!
Environment Inputs!
A mature management team who guarantees the coherence
in a changing environment!
The global corporate coherence:!
12. C as Coherence!
2013!
The implementation coherence:!
• It means the alignment between the business priorities defined
by the management line and the concrete means allocated to
achieve these priorities (organization design, job description,
employee KPI’s, salary package, advertising,…)!
Means!
Priorities!
Alignment!
Managerial credit!
Understanding of the meaning!
Staff motivation… and
involvement!
Optimization of energy invested!
Efficiency!
Implementation!
incoherence!
Implementation!
coherence!
13. C as Coherence!
2013!
The managerial coherence:!
• It means the alignment between the business priorities defined
by the management line and the management (or not) of these
priorities.!
Management!
Priorities!
Alignment!
Managerial credit!
Understanding of the meaning!
Staff motivation… and
involvement!
Optimization of energy invested!
Efficiency!
Managerial!
incoherence!
Managerial!
coherence!
14. C as Concentration!
2013!
To focus the staff on a limited number of priorities:!
Waste of energy!
Loss of intensity!
Lack of efficiency!
Increase of the efforts!
Deficit of pleasure at work!
The management line dissipates the energy of
the team on anything, anywhere, anytime!
Priority! Priority! Priority! Priority!
The management line focuses the energy of
the team on 20% of their job that guarantee
80% of the result in the current context !
Optimization of energy!
Intensity saving!
Efficiency!
Drop of the efforts!
Increase of pleasure at work!
15. C as Concentration!
2013!
The focus on job basics:!
• In every jobs, some winning gestures influence very much the results.!
• The execution of these gestures doesn’t involve genius or talent but concentration and
attention, which is professionalism.!
• The most successful people focus all their energy on the control and the execution of
this winning gestures, days after days, years after years.!
• But routine and overconfidence are threats involving progressively any laxity in the
execution of these winning gestures.!
No winning gestures execution without a motivating
management of their execution.!
Job basics!
“Focusing on winning details to make the difference”!
Focusing on few winning details!
16. C as Concretization!
2013!
• The management line has to make concrete, pragmatic and operational any
global, abstract or aspirational corporate elements as the corporate
mission, values, vision and strategy… in order to:!
– make the link between the general meaning and the concrete and daily actions in
the field,!
– develop the sense of being useful and valuable of every employee,!
– to assess concretely the implementation efficiency.!
“The head in the stars! the feet on the ground”!AND!
17. C as Conviction!
“Staying the course despite the storm ”!
• If a manager is convinced that his strategy is the best,
he has to meet all the success keys in order to achieve
it.!
• His own commitment to achieve the success keys will
develop the conviction of the team about the relevance
of his strategy… and then the involvement and the
motivation of every employee.!
2013!
18. C as Cohesion!
• If all the teams work together in the same way, their
cumulative power will be higher than the addition of the
individual power of each team.!
2013!
“1 + 1 = 3”!
19. C as Change Acceptance!
2013!
Current situation! Targeted situation!
My frame of reference changes… then I
lose my landmarks!
I know that we must change…!
I know that the change will be profitable…!
I want to change…!
BUT!
I can’t…!
Unconsciously, I’m not entirely committed in order to achieve the targeted situation…!
I have negative reactions…!
WHY?!
• These emotional reactions are the representation of the change resistance, which is a normal step of
the change acceptance process.!
• Resisting to the change is a mean to adapt ourselves to this change before finally accepting it.!
• Our capability to accept it depends on our level of energy or motivation and not on our will… The
management line has the power to accelerate the change acceptance with a motivating
management of the change.!
21. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing
corporate
culture!
Coaching senior
managers for
defining and
writing
corporate vision!
Assistance of
managers for
implementation
of corporate
vision and
strategy!
Assistance for
change
management!
Running
corporate
conventions or
conferences!Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Our job scope! Our languages!
Our geographical area!
French!
English!
The whole Africa!
22. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Defining and writing corporate culture:!
!
• Defining and writing corporate mission!
• Definition of corporate values!
• Writing values charter (including
managers and employees behaviors
connected to these values)!
23. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Coaching senior managers for defining and
writing corporate vision:!
!
• Definition and writing corporate vision!
• Definition and writing corporate
strategic ambitions in using the
quaternary ambitions method!
• Definition of vision and strategy KPI’s!
24. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Assistance of managers for implementation
of corporate vision and strategy:!
!
• Assistance of top and middle managers
to define the objectives, the KPI’s, the
priorities, the cross projects and the
basics connected to the global strategy!
• Writing management tools to
implement the corporate vision:
department or team roadmap,
individual engagement letter!
• Individual or collective coaching for
management tool use learning !
25. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Assistance for change management:!
!
• Writing and implementing change
management processes connected to
business projects!
• Running conferences about change
management!
• Creating and facilitating training
courses about change management!
26. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development! Running corporate conventions or
conferences:!
!
• Assistance of senior managers for
corporate convention preparation:
speech writing, individual or collective
coaching, training in situ, support for
convention organization!
• Running corporate conventions!
• Running conferences about all the
subjects connected to the performance,
motivation or management!
27. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Writing frame of management reference:!
!
• Definition of management principles in
line with the corporate culture!
• Writing best managerial practices
aligned with the corporate culture and
adapted to drive the business priorities:
managerial behaviors, management
tools, team management time,…!
28. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Creating and facilitating management
training courses:!
!
• Concepts, principles and managerial
tools!
• Our training courses aim at growing
the managers motivation for applying
the managerial tools on the field
thanks to a relevant pedagogy!
• Content: hierarchical management,
line management, project
management, change management,
time management, public speaking!
• Pedagogy: classroom, workshop,
individual or collective coaching,
office or field coaching, conference,
eLearning!
29. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Assessment of managers:!
!
• 360°!
• Social corporate barometer!
• Staff satisfaction survey!
30. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Team Building:!
!
• Running team seminar in using
psychological models!
• Writing reciprocal engagement charters!
• Writing team values charters or team
rules!
31. Our tailored solutions in line
with our beliefs!
2013!
My
PERFormance!
Defining and
writing corporate
culture! Coaching senior
managers for
defining and
writing corporate
vision!
Assistance of
managers for
implementation of
corporate vision
and strategy!
Assistance for
change
management!
Running corporate
conventions or
conferences!
Writing frame of
management
reference!
Creating and
facilitating
management
training courses!
Assessment of
managers!
Team building!
Coaching in
personal
development!
Coaching in personal development:!
!
• Individual coaching in using
psychological models!
33. Our consulting process!
1. Running interviews to understand the current situation and
the corporate culture, to identify the specific needs, and to
make clear the project success keys.!
2. Debriefing interviews with the management line (Top/
Down).!
3. Building the management tools adapted to achieve the
project aims.!
4. Implementation of the management tools, hierarchically
and for each department involved in the project.!
5. Assessment of the project efficiency.!
2013!
35. Our client references!
2013!
Retail!
Vivarte Group (La Halle Aux Chaussures, La Halle Aux Vetements, Caroll, San
Marina, Beryl,…), Virgin Mobile, Monoprix, Parashop,…!
FMCG Industry! Orangina Schweppes France, Lixir, Saint Michel,…!
Building Industry! Doka Groupe, Geoxia,…!
Luxury Industry! Le Bon March , La Grande Epicerie de Paris, Franck Et Fils!
Heavy Industry and Energy! Plastic Omnium Auto Exterior (POAE), Total, Eurotab Group,…!
Call Center! The Phone House call center, The Virgin Mobile call center,…!
Media Industry! Havas Media,…!
Restaurant Industry! Pizza Pino, Fr res Blanc Group,…!
Government Service! ENSP (Ecole Nationale Sup rieure de Police)!
36. Testimonials!
2013!
Richard PANQUIAULT (Lixir General Manager) 08/10/2012!
!
“As a consultant, Maxime has been in charge of conducting for Lixir, over a period of almost 18 months, a major project
consisting in aligning each and every manager of the company behind a shared management culture and a common set
of behavioral guidelines, reflecting our values and ambitions. If the attendants have unanimously celebrated this
program as a masterpiece of training, it is mainly due to Maxime's:!
• Listening skills and ability to understand the major issues that each manager has to face in his own area and in
his own context.!
• Adaptability in front of his audience, in order to ensure optimal efficiency.!
• Very concrete and articulated business understanding!
• Charisma and a real talent for advocating and persuading.!
Throughout these sessions, Maxime actively contributed in building bridges and common understanding between
functions, between attendants, in enlightening links between the objectives of the training and corporate values. He
also proved to be able to describe simply and in a very tangible way the profound changes that the implementation of
our new managerial set of behaviors would require by essence. Maxime was also closely associated to the launch and
the implementation of a corporate project; he stimulated idea generation, he contributed to make the project sharper
and more tangible thanks to clever and pragmatic questioning; eventually, he helped the management committee's
team members to communicate and deploy it in their own departments. I find it amazing Maxime’s ability to leverage
energies around him and to stimulate others to go beyond their best.” !
Hugues PIETRINI (Orangina Schweppes France CEO) 18/06/2012!
!
“I have worked with Maxime since 2010 on the new Orangina Schweppes company project. Maxime is a rare character
who combines both intuition and personal charisma with an analytical and synthetic mind. His professional maturity for
his age is incredible and he has brought me a huge value in helping me redifining the company vision and ambition for
the next five years as well as helping me personally on taking my new CEO role on the right track. Maxime is very
adaptable and has great leadership, I am sure he will be able to fit very well and blossom in all kinds of organisations.
Maxime is one of a kind.” !
37. Testimonials!
2013!
Jacques BERGER (Eurotab Operations General Manager) 10/04/2013!
!
“I’m working as a Managing Director in a very innovative medium size company. Some years ago, in 2007, the Board of
Directors decided to define a new company projects In the meantime we wanted to harmonize the company values, the
corporate mission and the vision of the company. It was quite a tough job as we did not get the right method to make it
in the right way. So we decided to get support working with a consulting company and this is the reason why we met
Koh Management and Maxime.!
!
Maxime brought a lot of added value to our Board of Directors, thanks to his skills which allow him:!
• To quickly understand:!
• the business model of the company which was totally new for him,!
• the culture of the company,!
• the starting point of our process,!
• what were our targets for the next coming years!
• To help us to define concrete action plan:!
• to set up the new company project (values, mission, vision, ambitions & targets)!
• to structure the communication process (Top-Down) with one single & common tool for all BU’s!
• to connect single and personal action plan which the macro-project!
• to connect training program with the company project (especially management programs)!
• Being able:!
• to discuss with every levels of the company (from top management to single co-worker)!
• to initiate the changes and, together with the management teams, make them happen.!
!
So, Maxime brought a lot of added value to our process. The best proof is the fact that after the first company project
which lasted till 2010 we used the same process/method to build the one we are currently working on.!
I would be more than happy to work again with Maxime who is very reliable and professional. I can just warmly
recommend him.” !
39. Contact us!
I want to enhance!
2013!
Contact details!
• Senior Consultant: Maxime CROS!
• Email: maximecros.ct@myperf.org!
• Location: Cape Town (South Africa)!
My PERFormance!
