About MSBCoach

Building Leadership that Builds Business
MSBCoach Business Manual © 2010 MSBCoach. All
Rights Reserved.
Helping Successful People Become
More Successful

© 2010 MSBCoach. All Rights Reserved.

Why Coaching?


Why Coaching?
Did You Know
• The higher an executive advances up the organizational ladder, they
are less dependent on technical skills and require more effectiveness
in interpersonal skills and emotional intelligence.
• Coaching is an effective tool for improving bottom line performance
in executives and organizations.
• Coaching builds skills and capacities for more productive working
relationships.
• Coaching paves the way for decision makers to create higher levels
of organizational effectiveness through dialogue, inquiry and
positive interactions.
• Coaching helps identify when teamwork is important; the how and
when to apply the skills necessary to foster it.


Why Coaching?
Did You Know
Coached executives have reported improvements in the
following areas:

a. 53% in Productivity
b. 48% in Quality
c. 48% in Organizational Strength
d. 39% in Customer Service
e. 34% in Reducing Customer Complaints
f. 32% in Retaining Executives who Received Coaching
g. 23% in Cost Reductions
h. 22% in Bottom-line Profitability


10 REASONS TO USE A BUSINESS COACH:
1. Gain an objective opinion of your business
2. Create a strategic plan that will direct how your business will
grow.
3. Learn how and why leadership is vital to business growth and
success.
4. Increase the productivity of your business and employees, now
and in the future.
5. Uncover skills you didn’t think you had.
6. Exercise your mind.
7. Locate what is missing in your plan in order to develop increased
action.
8. Reduce the stress in your personal and business life.
9. Reach and achieve what you once thought were unrealistic goals.
10. Hear how others are achieving success in their business


Who Hires a Coach?
• The International Coaching Federation surveyed 210
coaching clients for demographic data and
feedback/opinions about the value and use of
coaching. Of these respondents, 197 were employed
professionals. All had a formal, on-going relationship
with a coach for an average duration of nine months.
Over 80% of the respondents had undergraduate
degrees and over one third had Master’s Degrees or
higher.


Outcome Attributed to Coaching :
• 67.6% higher level of self-awareness
• 62.4% smarter goal-setting
• 60.5% more balanced life
• 57.1% lower stress levels
• 52.9% self-discovery
• 52.4% more self-confidence
• 25.7% stopped a bad habit
• 24.3% change in career
• 22.9% more free time
• 33.8% health improvements
• 33.3% better staff relationship
• 33.3% better family relationship


Value of Coaching
Investment


The Facts:


The Facts about MSBCoach:


“I am only one; but
still I am one. I
cannot do
Everything, but still I
can do something. I
will not refuse to do
the something I can
do.”
- Helen Keller

MISSION + VALUES + VISION
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Our Mission
To provide the highest quality coaching and training
through developing partnerships with our clients to
empower breakthroughs necessary for professional
and personal success.

At MSBCoach our mission is accomplished through
partnering with clients to articulate what they want
to accomplish; to define their own success, create
new ways of thinking and execute an action plan.


Our Vision

Coaching and training
that will meet and
exceed the needs of
each individual client
in all aspects of their
personhood; through
discovering how to
lead oneself and their
subordinates.


Our Values
Fundamental to our success, our values set us apart
through our partnerships, actions and behaviors:

a. Integrity
b. Affordability
c. Operational excellence
d. Superior service
e. Respect
f. Personal & professional growth
g. Accountability
h. Trust
i. Confidentiality


At MSBCoach we promise to
coach, train and lead by our
values, we will provide:
1. Superior performance.
2. Conduct ourselves with integrity.
3. Foster trust.
4. Create an environment for
collaboration and teamwork.
5. Provide excellent quality service.
6. Exceed expectations.
7. Deliver creative, competent
breakthrough leadership training
and coaching.
8. Commitment to your success.


Our Philosophy
Our philosophy is to coach, train and come alongside our
clients, forming a partnership and developing well
balanced, competent leaders.

Our contribution to the partnership is:
a. Support
b. Encouragement
c. Thinking Partner
d. Sounding Board
e. Accountability
f. Assisting our clients to:
• Envision
• Empower
• Execute their professional and personal future.


Our Philosophy
Our client’s contribution is to:
a. Breakthrough mindsets
b. Create new vision and thought patterns
c. To be accountable to process outside their norm
d. Discover their impossible future
e. Execution to make it happen

We know each individual and team is distinctive and has its own
culture. Our coaching model ensures each client and program is
customized to the client’s needs. We ask probing questions to help
our clients discover their own vision and solutions. This results in
critical and creative thinking; not always looking to find “the”
answer, rather to explore all the possibilities through engaged
thinking.


Programs
• ISC- Individual and Team Coaching

• TRIP- Talent Retention Impact Program

• Authentic Life- Leadership Integrated
for Executives
• EELP- Emerging Executive Leaders
Program
• Get Clients Now Program

I.S.C. INDIVIDUAL & TEAM COACHING MODELS
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I.S.C. INDIVIDUAL & TEAM
COACHING MODELS
At MSBCoach our coaching
model consists of three
components - I.S.C.

1. “I” - Identify challenges
and opportunities with
individuals and teams.
2. “S” - Shift the mindset.
3. “C” - Create
breakthroughs and a
new future for
individuals and teams.


I.S.C. INDIVIDUAL & TEAM COACHING
MODELS
As a leader or team member you are creative and whole.
As a leader or team member you are the core. Each
leader and team member makes the gears in this process
turn.

In the I Phase the team will partner with your coach to
identify challenges, opportunities and discuss what you
want to accomplish. Together we gain understanding by
using tools such as: Strength Finder, DISC Personality
Profile, 360° Feedback, and Emotional Intelligence.


MODELS
The S Phase allows you to mentally and emotionally be
prepared to accomplish what the team has identified in
the I Phase. This phase is not about finding “THE”
answer, but rather opening your mind to explore all the
possibilities to the answer.

In this phase we will:
1. Shift mindsets where there are mental barriers
2. Discuss probing questions regarding:
a. Barriers in reaching goals
b. Energy
c. Work-life balance


MODELS
In the C Phase we will discover ways to create
breakthroughs for the team’s future. We will combine
the information from the I and S Phases to create and
environment for not only for personal success but as a
team as well. IDENTIFYSHIFTCREATE

This is the ACTION PHASE where we:
1. Set goals and timeframes
2. Create a plan of action
3. Execute your plan of action
4. Discover energy
5. Accountability to execution is provided

TRIP - TALENT RETENTION IMPACT PROGRAM
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“Tell me and I
forget, teach me and
I remember, involve
me and I learn”

- Benjamin Franklin


TRIP - TALENT RETENTION IMPACT
PROGRAM
At MSBCoach we are dedicated to developing authentic
leaders andhigh performance teams.

Our passion provides the opportunity to make available
customized leadership development and team building
programs that produce bottom line results. We will
partner with you. We will provide ongoing leadership
and executive coaching, as well as team and
organizational development. We have an extended
team of executive coaches we partner with. These
coaches all have comprehensive business experience
and credentials to provide the quality service expected.


PROGRAM
Through contracting with MSBCoach you provide your
company and staff with the advantages needed to be
successful. Rome was not built in a day and neither are
strong leaders or high performance teams. The process of
building takes time, commitment and dedication. MSBCoach
is dedicated to you, your staff, and this process. We provide
training sessions each month and individual executive and
leadership coaching sessions. This program provides
CEOs, executives and their teams structured and an outcome
based thinking partner, life/business coach, strategic
planning partner and any of the specialty services provided
by MSBCoach (all determined by the customized contract
between MSBCoach and our client).


PROGRAM
This is a minimal time and monetary investment in
yourself and your team. The alternative cost is
much more in turnover and lost morale. You will see
results in productivity that will affect the bottom
line and yield a greater return on investment. As
the leader this will give you a sounding board to
bounce ideas off of, an executive level partner to
brainstorm with, provide training and coaching for
your entire team.

New Leadership Workshops
MSBCoach © 2010 MSBCoach. All
Rights Reserved.
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Workshops
MSBCoach partners with your • Leadership Communication
business to custom develop onsite • Support Teams
programs such as: • Networking
• Strength Based Leadership & • Strategic Thinking in Action
Teams • Multigenerational Leadership
• Conflict Management • Talent Recruitment & Retention
• Authentic Leadership • Community Leadership
• Emerging Leaders • Effective Marketing
• High Performance Teams • Work-Life Integration
• Organizational Leadership • Execution
• Evaluations: • Difficult Conversations
1. 360 Feedback
• Power Partnerships
2. DISC Personality Profiles
• Peer Mentoring
3. Emotional Intelligence
4. Strength Finder • Succession Planning
• GET CLIENTS NOW!


MSBCoach will partner with you to custom develop
coaching and training programs. To jumpstart your
thought process, we have listed some of our most
requested workshops


Leadership That Builds Customer Service
from the Inside Out


from the Inside Out
This course will take a leader through the avenues of customer
service that are imperative but often over looked. The
external customer service is a direct reflection of internal
customer service.

Both internal and external customer service sets the stage for
organizational culture. As a leader, it is your responsibility to
be in tune with the culture, lead your people to change when
necessary to produce results.

If you are dissatisfied with the culture of your department or
organization’s customer service, you will not want to miss this
class.


from the Inside Out
Course Objectives:
• Identify your customer (both internally and externally)
• Identify your current culture
• The leader’s role in creating culture
• Define customer service
• Understand the importance of Listening skills
• How to Handle angry customers
• Identify reasons a customer complains
• Discover your customer service style (includes profile)
• How to apply Emotional Intelligence to customer service
(includes profile)
• Set a plan of action to apply new knowledge


Creating Your Leadership Legacy


• Are Your Next-Gen Leaders Ready to Lead?
• How confident are you in your organization’s second
generation of leaders as the future?
• Are they prepared?
• Will they make effective leaders?
• Have you thought about your leadership legacy, but
not sure how to create it?
If these questions resonate with you, you will not want
to miss this series of classes.


Course Objectives:
• Define what a leadership legacy is
• Define your own personal leadership legacy
• Identify qualities to look for when identifying future
leaders
• Leadership Legacy Assessment
• Identify the traits of a legacy leader
• Create your own leadership legacy plan


Of the best
leaders, when their
task is
accomplished, their
people all
remark, “We have
done it ourselves”

- Lao Tzu


The Set Up to Fail


The Set Up to Fail
Are you responsible for identifying and developing new
management?

Studies tell us only 30% of new managers will succeed in their first
leadership role. This statistic begs the question, “What part of this
statistic is the responsibility of the leader who promoted the new
manager and what part is the responsibility of the new manager?”

In this series, we will address this challenges every leader has or will
face. We will identify the characteristics of a strong potential
leader, debunk common myths of management and learn how to
coach rookie managers in the basic management and leadership
skills.


The Set Up to Fail
Course Objectives:
• Learn how to identify potential leaders
• Learn what you need to do before you promote
• Identify common management myths
• How and why to train the new manager for success in basic management
practices, IE: delegation, time management, networking, listening, motivating,
performance evaluations, and more.
• Understanding the leader’s responsibility to the new manager
• Overview of coaching a new manager
• Common mistakes leader’s make when leading new managers
• The challenges a new manager faces when promoted from within
• The challenges a new manager faces when hired from the outside
• Identify the difference between management and leadership and when to use
each one Identify what you are doing now to identify and develop new managers
and what will you do when you get back to identify and develop new managers


Creating Your Future Using The
Empowerment Dynamic


Empowerment Dynamic
As a leader, you are creating your future and the future of those
you lead. In this series of classes, we will look at the
orientations we come from. We will explore Karpman’s Drama
Triangle and David Emerald’s The Empowerment Triangle.

• Are you leading yourself and others as a creator or as a
victim?
• What about the people you are leading?
• What is their orientation?
• Do you empower others through challenging and coaching or
do you rescue or persecute to get things done.


Empowerment Dynamic
Course Objectives:
• Identify the Drama Triangle and The Empowerment Triangle
• Identify the origins you lead from
• Identify the origins your up line and down line come from
• Write out your Drama Triangle Challenge
• Create an Empowerment Dynamic Challenge
• Discover problem, anxiety and reach vs. vision, outcome and
passion
• Create a workplace with distinction of attention, intention
and results
• Learn to create your future


Leading With Emotional Intelligence


Experienced business leaders rank “emotional intelligence”
capabilities as critical to the success of today’s leaders.
Research reveals emotional intelligence (EQ) skills such
as self-awareness, self-management, social awareness
and building relationships are more important to
leadership success than typical leadership traits, such as
external/market orientation, financial acumen and
planning.

In this course, we will define four key areas of EQ, take an
EQ profile and discover ways to apply EQ to leadership
success in yourself and others.


Course Objectives:
• Identify emotional insight as a source of energy
• What is EQ and how does it affect leadership
• Understand and value emotions in yourself & others
• Build stronger more rewarding work relationships
• Plan, reason and make intentional choices
• Take an Emotional Intelligence self-assessment
• Write a plan of action to apply learning
• Learn how to Strengthen EQ
• Self-reflection
• Partner discussion


Executive Courses

Authentic LIFE develops genuine leaders with
perceptive selfawareness, true ability to empower
others and create sustainable organizations.


Leading a Culture for Change and
Innovation


Innovation
Perfection is righteously pursued within organizations; although, this
may seem the right pursuit, often it is not. As long as human beings
are involved, we will never achieve perfection; however, we can
achieve excellence. The pursuit of excellence will open the door for
creativity where perfection slams it shut. In order to have
innovation we must be open to creativity.

Creativity is fun and it means trial and error. Thomas Edison said, “I
have not failed. I’ve just found 10,000 ways that won’t work” and
“Hell, there are no rules here - we’re trying to accomplish
something.” In this course, we will strive to shatter the old mold
and create a new one that keeps excellence and opens the door for
creativity and innovation.


Innovation
Course Objectives:
• Identify what we are doing in our organizations to shut
down creativity and innovation
• Identify how we can create a culture open to creativity
and innovation and still keep excellence
• Discover what is possible
• Identify a new way of being in leadership
• Enroll people in the new vision
• Identify actions and behaviors that reinforce creativity
and innovation
• Write a plan of action to apply learning


Capturing Teachable Moments: Leading as
a coach


a coach
As leaders we are constantly encountering teachable
moments, the challenge is we often miss them or do not
have the time to make the most of them. In this
course, we will lean to keep our eyes and ears open for
teachable moments and why it is well worth a leader’s
time to do so. We will explore formal teachable
moments and how to capture spontaneous teachable
moments.

You will leave this course with tools to lead as a coach and
inspire your team to their own greatness.


a coach
Course Objectives:
• Define teachable moments
• Distinguish between formal and spontaneous
teachable moments
• Learn what it means to lead as coach
• Learn the benefits of leading as a coach
• Learn where to find the time to lead as a coach and
take advantage of in-formal teachable moments


The EELP is an Emerging Executive
Leadership Program designed to
develop leaders from the inside out. This is
not a theory class. Emerging leaders train with
successful entrepreneurs and executives who coach
them in self-leadership, and developing high-
performance teams. This is real-life, real-time
training, so you get immediate results.

Self-management, work/life integration, managing
up, and much more… just ask.


Risk and Leadership


Risk and Leadership
It can be a challenge for a leader to take risk when so much
is at stake, yet without risk, we have business as usual.

Most leaders would say taking risk is necessary; however,
the higher an executive climbs up the ladder the more
there is at risk. In this course will discuss the passion in
young, reckless abandonment in decision-making and
wise calculated risk of senior executives and is there a
balance between the two. We will also learn how EQ and
Authentic Leadership affect risk. Each leader will identify
where they are taking risk and need to take more.


Risk and Leadership
Course Objectives:
• An understanding that Leadership requires risk
• How to apply EQ to risk
• How to apply Authentic Leadership to Risk
• How different personalities affect risk
• How to view risk as an opportunity Identify where
you are taking risk now and where you should take
more. Identify how you will do this.


Coaches help
individuals
articulate their
dreams,
leading them to their
own
greatness.

- Robert Hargrove


Seven Roles a Leader Should Follow To
Grow Their People


Grow Their People
This course builds on Leading a Culture of Change and
Innovation. We will dive deeper into coaching as a
way of being in leadership and the seven roles for
helping people grow.

If you are a leader, who believes success in business is
determined through developing and bringing out the
best in people this course is for you. The seven roles
are practical and organic.


Grow Their People
Course Objectives:
• Define who you are “being” as a leader
• Discover how leading as a coach can become organic
• Discover and apply the seven roles to help people
grow
• Write a paper on how your will develop your people
moving forward


Our personalities emerge
from our genetics and are
further shaped by our
ongoing
life experiences.

Emergenetics is a unique and
flexible approach to
personality profiling that is
based on the latest brain
research.


Emergenetics®
Emergenetics® is a profiling instrument based on scientific research that indicates that individuals are
genetically pre-wired at birth to think and act in certain ways, and these traits change as a result of
social/environmental factors, i.e., emerging from our life experiences. The combination of genetics
and experiences intertwine to form recognizable patterns that can be used to improve
communication and productivity.

Developed by Geil Browning, Ph.D. and Wendell Williams, Ph.D. after extensive research involving over
500,000 adults, Emergenetics provides insightful information on a combination of thinking
preferences and behavioral attributes. With over 22 years of practice and research, the
Emergenetics Profile provides information on four thinking attributes (Analytical, Structural, Social
and Conceptual) and three behavioral attributes (Expressive, Assertive, and Flexibility).

Universities and organizations who use the Emergenetics Profile are able to form more productive
teams, increase understanding among students, teachers, co-workers, reduce conflict between
people, assure more successful project implementation and develop more effective solutions.

Individuals who learn their own attributes for thinking and behaving are able to teach, communicate,
sell, make presentations, and motivate others more effectively.


Emergenetics® How Does it Work?
Emergenetics® is a self-descriptive test - meaning you answer a series
of questions about yourself. Then your responses are scored and
the results are compared with a group norm.

Whether you are teaching, training, hiring, leading, or interacting with
your team - Emergenetics® methods facilitate communication and
promote greater job and personal effectiveness. It is unlike any
profile or assessment process with which you may be familiar.

This fast-paced program will lead you and your team through
insightful processes to identify and examine how you think and
behave, and how these influence your personal and professional
life. Emergenetics seminars are customized to meet your needs and
ensure you achieve the results you seek.


Emergenetics®
Course Objectives:
• Gain insight into your thinking and behavioral preferences
• The “perfect” team
• The “perfect” presentation
• Creative problem solving
• Managing change
• Enhanced interpersonal communications
• Accelerated learning
• Leadership development
• Diversity valuation
• Job satisfaction
• Life satisfaction
• Understanding your consumer
• Understanding self
• Understanding significant others
• Increased productivity
• Individual coaching session to provide personal understanding of your preferences


Whether you think
you can or
think you
can’t, you’re right!

- Henry Ford


Authentic LIFE
Authentic LIFE develops genuine leadership with perceptive self-awareness, true
ability to empower others and create sustainable organizations

What you will take away:
a. An understanding of Authentic Leadership and what it means to you
b. Self-discovery and heightened self-awareness
c. Knowledge of your natural strengths and how to channel them into effective
leadership
d. Reconnection with your passion in ways that will revitalize your business
relationships and decisions
e. A new sense of freedom through being your true self across all areas of your life
f. A support team to empower you to grow beyond what you can be on your own
g. Knowledge of how your life story affects your leadership
h. An understanding of your personal values and principles and how you lead
according to them
i. A working familiarity with how are you motivated intrinsically & extrinsically
j. The ability to empower others to become authentic leaders


Authentic LIFE
Why a group format:

a. Leaders cannot succeed on their own
b. Create support and advice to stay on course
c. Develop mutually beneficial relationships
d. Provide accountability
e. Provide a safe environment to share concerns,
successes and gain feedback


Authentic LIFE
WHAT IS AUTHENTIC LEADERSHIP?

• Authentic leaders lead with an understanding and
appreciation of their life story. They understand how this
makes them unique and lead out of passion. Authentic
leaders are aware of their personal values and principles
and are able to balance their extrinsic and intrinsic
motivations. They value a group of people who have
shared principles in order to obtain affirmation, advice,
perspective and call for a course of correction when
needed. Through this process, their lives become
grounded and integrated giving them the true right to
empower others to become authentic leaders.


Authentic LIFE
What does the program look like?

• We will formally meet twice a month - these meeting
can be in person or over the phone - depending
upon group consensus
• You will work on your self-discovery in leadership on
your own as well as with a partner
• Each time we meet we will learn something new and
have open discussion about your progress


Authentic LIFE
SESSION I
• Learning Time: Exploring the aspects of Authentic
Leadership
a. Self-awareness
b. Personal values and principles
c. Balancing Intrinsic and Extrinsic motivations
d. Building a support team
e. Staying Grounded
f. Empowering Others to Lead
• Where am I? Authentic Leadership Survey & discussion
• Learning Time: Complete Authentic Leadership
Questioner


Authentic LIFE
SESSION II
• Discuss the survey and questionnaire
• New discoveries
• True to self
• Learning Time: Self-awareness and your life story
• Homework: Write your life story - be as transparent
as you can


Authentic LIFE
SESSION III

• Learning Time: Discovering your values and principles
from your life story
• Writing out what your passions, values and principles
are, and how they are rooted in your life story
• How do you incorporate your passions, values and
principles into your leadership- Discussion
• How do they make you more productive and how do
they hinder you- Discussion
• Homework: Write out your intrinsic and extrinsic
motivation


Authentic LIFE
SESSION IV
• Learning Time: Defining Intrinsic and Extrinsic motivations
• Where do these become opportunities and pit falls-
Discussion
• How do these motivations tie into your life story- Discussion
• Learning Time: Who is in your support team - discuss trust
• Homework: Take a close look at your support team, who are
they, do you trust them, do you have unhealthy or draining
relationships on this team, how do you choose your support
team


Authentic LIFE
SESSION V
• Discussion on discoveries of your support team
• Learning Time: Defining staying grounded and
integration
• Homework: Write out what areas of your life are not
grounded, what have you learned or need to learn
from this, where are your integrated, where do you
need to be more integrated


Authentic LIFE
SESSION VI
• Discuss discoveries on being grounded and
integrated
• Learning Time: Empowering Others
• Applying your own authentic leadership to
empower others to become authentic leaders

EELP –
EMERGING EXECUTIVE LEADERS PROGRAM
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EELP - EMERGING EXECUTIVE LEADERS
PROGRAM
Our Mission is to empower emerging executive leaders to be
authentic in self-leadership and lead high performance teams
and organizations.

EELP for Today’s Leaders
• You will see real-time differences immediately
• Gain an integrated perspective
• Be more successful in practical affairs
• Our approach is outcome oriented
• We do not give you the answers but the tools to explore all
the possible answers
• You will learn to engage in critical thinking


PROGRAM
Are you looking for ways to enhance your business success, make
impactive leadership decisions, creative and strategic problem
solving? Would you benefit from a support team of experienced
business owners, executives and like-minded peers? Are you are a
current or emerging executive leader? Have you looked at MBAE
programs but not sure what is the right fit for you?

If you answered yes to two or more of the above questions our
Emerging Executive Leader Program (EELP) may be exactly what
you are looking for. Through EELP, you will see immediate return on
investment. You will improve leadership skills as you collaborate
with current, real-life, successful entrepreneurs and executives. The
EELP program provides a flexible learning environment for
information exchange in an executive friendly format. All topics are
real-time applicable to issues leaders face on a daily basis.


PROGRAM
Why Choose EELP?

• EELP can be done on site with your emerging leaders or your
emerging can participate in our nationwide EELP
• Lower pricing
• Real-world experience of instructors vs the traditional
educational/theory experience
• Smaller classes
• One-on-one time with instructors
• Peer group coaching
• Individual coaching
• Real-time experiences and papers to express practical application of
what is being learned
• Class flexibility


PROGRAM
Faculty

• Our Faculty is one of the many attributes that sets
EELP apart. You will learn from real-world,
experienced business owners and executives. Our
faculty is highly engaging and inspiring. They are
passionate about investing in other leaders to
empower their lives and careers.


PROGRAM
The Program

• Our EELP will empower you to become exceptional as
you lead from authentic leadership. Authentic leadership
begins with self-discovery. This is where a leader
explores what drives them. Out of self-awareness, true
leaders emerge. Seventy-five percent of Stanford
Graduate School of Business Advisory Council
recommended self-awareness as the most important
capability for a leader to develop. This is the very reason
the first half of EELP is dedicated to Self-Leadership.


PROGRAM
PROGRAM OVERVIEW

• 9 months in length
• 2 retreats
• 1 group coaching/training a month
• 1 individual coaching session a month
• Real time program for current emerging leaders
• Personal & Organizational Leadership challenge - break
through paper & presentation
• What am I learning and applying? - paper each month


PROGRAM
Phase I
Authentic Self Leadership
• Self-awareness
• Self-leadership
• Values
• Morals
• Ethics
• Goals
• Strengths
• Balance processing
• Work/life balance
• Your stand
• Personality Profile
• Emotional intelligence
• 360 feedback
• Whole leadership
1. body
2. soul
3. Spirit
• Going from top individual producer to key leader


PROGRAM
A leader is not a leader if no one is following and it
takes more to be a leader than a title. We all know
this, yet 70% of leaders fail due to an inability to
connect with and lead their team. The second half of
EELP is dedicated team and organizational
leadership:


PROGRAM
Phase II
Authentic Team/Organizational Leadership
• How my self-leadership affects my team leadership
• Leadership communication
• Delegation
• Conflict resolution
• Meetings with purpose
• Motivating your team
• Synergy - power in numbers
• No favorites
• Neurolinguistics
• Hiring smart
• Networking
• Empowering others
• Leading leaders
• High performance teams
• Project management
• Strategic thinking in action
• Decision analysis
• Talent retention
• 4 energies of leadership
• Managing up
• 360 feedback
• Multi-generational leadership
• Community leadership
• Leadership challenge - breakthrough paper and presentation


MSBCoach
OUR SPECIALTIES:

Get Clients Now! - A 6 week program with clarification
of where you are in the marketing process, how to
get where you want to be combined with coaching,
accountability and networking.

Telephone Etiquette, Customer Service and much
more… just ask.

GET CLIENTS NOW PROGRAM
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GET CLIENTS NOW


GET CLIENTS NOW
Marketing doesn’t have to be a struggle.
The GET CLIENTS NOW! system has helped over 65,000
consultants, professionals, and coaches build a thriving business by doing a few
simple things each day.

What you will learn:

• What really works to market a service business, and what doesn't
• Over 100 different tools & tactics for marketing your business
• How to diagnose your marketing ailments with the Universal Marketing Cycle
• Discover the missing ingredients that have prevented your marketing from being
successful
• Break out of "analysis paralysis“ and make the right choices about spending time
• & money on marketing
• How doing ten simple things per day can bring you all the clients you'll ever need


GET CLIENTS NOW
6 weeks of hands-on, 1-hour-a-week, team phone
coaching.

We hit it hard to accomplish the following:

• Develop a customized 28-day marketing plan
• Empower your marketing efforts
• Brainstorm
• Work together to help each participant reach their
goal


GET CLIENTS NOW
6 focused group coaching sessions, designed to help
you decide where you need development. We then
set an action plan for success in areas such as:

• Networking
• Follow-up
• Getting referrals
• Getting presentations
• Closing the sale


GET CLIENTS NOW
$295 for 6 wk training program.

What you’ll get:
• GET CLIENTS NOW! book
• Toolkit of sales and marketing techniques
• Coaching , accountability, perspective, support, and
networking with other participants.

About MSBCoach

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