1. Matthew Paul Richard
5858 Roanoke Street
San Diego, CA 92139
619-436-6771
richardmatthew55@yahoo.com
JOB ANNOUNCEMENT #
Social Security Number: xxx-xx-9890
United States Citizen
Veterans Preference
No Disability
Highest Position: E-5; United States Navy
Clearance: Secret
CAREER SUMMARY
 Over 11 years of excellence with the United States Navy in multiple roles including Culinary
Work Center Management, Culinary & Hospitality Specialist and Administrative Clerk.
 Dynamic professional experienced in large-scale food and beverage program administration,
daily operations, inventory control, customer services, vendor relations, staff training, program
and portion, pour and shrink controls.
 Over 11 years of excellence in the development, administration and implementation of food
service operations and customer services and the methodology to ensure success.
 History of improving efficiencies, the customer experience, personnel retention and developing
program initiatives with strong abilities in turning around under-performing team members.
 History of successfully identifying program deficiencies, developing remedies, improved
processes, program best practices, program and process audit and analysis, and team
performance management including setting of goals, providing team with tools and trainings to
achieve objectives.
 Excellent communication skills and the leadership, discipline and organization to foster
relationships and develop and motivate team members.
 Demonstrated excellence in stores and readiness workcenter operations, implementation of 3M
lean operations strategies, maintenance and repair of divisional equipment, safety training,
workload administration, and documentation.
 Successful in food-handling best practices assurance, safety and OSHA compliance oversight
with superior organization and problem solving skills experienced in program documentation
and management of workforce safety liabilities.
 Resilient professional with a strong sense of priorities, a keen eye for detail and a valued
reputation for integrity.
 Qualifications: Enlisted Surface Warfare Specialist, Enlisted Aviation Warfare Specialist,
Repair Locker Scene Leader, Work Center Supervisor, 3M Officer Department Head (Lean
Strategies), Damage Control Training Team, Safety Petty Officer, 3A – 6K Aviation Support
Equipment Certified.

2. Matthew Paul Richard [2] Job Announcement #
PROFESSIONAL HIGHLIGHTS
United States Navy 12/2003 to 08/2015
3455 Senn Road NAVSTA, San Diego, CA 92136
Over 11 years of progressive excellence, service and accomplishments in the United States Navy
including four deployments in support of the Global War on Terrorism. Progressive assignments,
responsibilities and duties include:
Galley Watch Captain, Work Center Supervisor 06/2012 to 08/2015
U.S.S. Makin Island (LHD-8) Naval Station San Diego FPO AP 96672
Units 100222 Bod 101 (619) 948-6471
Supervisor: Master Chief Canniban May contact supervisor
60 to 80 hours per week E-5; $65,000 per year
 Performed multiple duties including Galley Watch Captain, Damage Control Training
Team Instructor, and Work Center Supervisor.
 As Galley Watch Captain, provided leadership and guidance over the management,
preparation and presentation of over 6,000 meals daily.
 Supervised 45 food service and hospitality personnel in daily food service and berthing
operations, workload administration, work review, and quality assurances.
 Monitored and evaluated individual and team performance, identified performance
deficiencies, developed remedies including retraining if required, and authored
performance evaluations.
 Ensured compliance with all sanitation and safe food-handling requirements and best
practices.
 Directed cleanliness of all food service equipment and related spaces.
 Maintained accurate and comprehensive documentation in a SKED database environment.
 Responsible for the oversight of food service personnel ensuring comprehensive best
practices assurance.
 Developed and implemented various improved controls for the conservation, preparation,
and service of food items to ensure safe food handling.
 Provided oversight of ordering, storing, stores accounting, and preparing food.
 As Work Center Supervisor, provided oversight of 147 work spaces across the service
department.
 Managed the routine and non-routine maintenance, repair and service of all food and
hospitality equipment.
 Ensured all maintenance and repairs performed in accordance to manufacturer
specifications.
 Ensured all work performed in accordance with Navy regulations and policies, in
accordance with all safe food handling best practices, and in compliance with all Navy and
OSHA safety regulations.
 Directed the complex inventory control and management of division workcenters.

3. Matthew Paul Richard [3] Job Announcement #
 Implemented 3M principles in efficient maintenance of food equipment and supplies
required to ensure the safe operation of all food preparation, service, and storage
equipment, and tools.
 Performed divisional inventory audit, reconciliations, analysis and reporting of inventory
discrepancy findings.
 Developed improved controls, policies and best practices for remedies of process
deficiencies.
 Directed and established work schedules and served line procedures, provided divisional
evaluations.
 Maintaining cost control procedures including shrink, portion and pour controls.
 As Damage Control Training Team member, provided training, guidance and mentorship to
enlisted personnel and junior officers in comprehensive damage control and firefighting
competencies.
 Provided supervision for the ongoing firefighting systems, spaces and equipment.
 Provided ongoing process and safety practices monitoring and review.
 Actively managed training resources, and provided differentiated curriculums following
student assessment based on level of training.
 Successful in identifying student deficiencies and turning around underperforming
students.
 Able to set and maintain high expectations with the knowledge that students will rise to
them.
 Acted as Career Counselor for division, providing career development and counseling for
enlisted ratings advancement and training.
 Provided divisional career counseling for enlisted personnel about career development
opportunities, benefits, and regulations.
 Interviewed advised and counseled enlisted personnel about career options.
 Organized divisional retention programs.
Demonstrated Management Efficiencies and Accomplishments include:
 As Work Center Supervisor, managed 147 divisional workspaces, performed over 4,339
checks and inspections and 400 validations.
 Scored a 100% on 89 spot checks during ATG Inspections and 3M Assessment and
Revision.
 Earned an Outstanding score of 97.3:% during the annual 2014 Supply Management
Inspection and Audit.
 Expertly managed the validation of more than receipts and expenditure files, ensuring all
documentation was correctly processed.
 As Galley Watch Captain for 2014 WESTPAC deployment, successfully supervised 45
personnel in the preparation of 6,000 meals daily for crew acknowledged for well-
balanced, flavorful and nutritious meals by the crew.
 Lead and trained 24 Culinary Specialists and four Food Service Attendee’s in the daily
maintenance of three galleys and seven berthing spaces.

4. Matthew Paul Richard [4] Job Announcement #
 Significantly improved material readiness through managing work centers’ 3M program
maintaining 100% accountability of all maintenance.
 Scheduled PMS checks and maintenance actions and assessments resulting in an overall
score of 95% efficiency rating.
 Managed 89 painting and preservation projects.
 Managed four storerooms with over $150K of consumables and equipment parts with
100% accuracy.
 Sailorization achievements included 75% retention rate and 33% advancement rate.
 Critical member of team planning and executing successful Change of Command reception
attended by 200 civilian dignitaries, high-ranking military personnel and invited guests.
 Achieved zero critical discrepancies on sanitation inspections.
Knowledge, Skills and Abilities include:
 As Work Center Manager, skilled oversight of divisional work center daily operations,
workload and personnel administration, equipment service and maintenance and
comprehensive large-scale inventory audit, review and analysis.
 Record of excellence in the reporting and analysis on the features, path schedules,
resources, liabilities and priorities.
 Skilled in the identification of process deficiencies, development of remedies,
implementation of improved controls, and quantification of improved efficiencies.
 Skilled in strategic inventory control, documentation, cross-divisional communications,
inventory assessment, repair, asset tagging and identification, and complex data
management and recordkeeping in a secret environment.
 History of record efficiencies as a manager including superior marks in all metrics and
reviews.
 Excellent mediator and the leadership, discipline and organization to foster, develop and
motivate both colleagues and clients.
 As a Galley Watch Supervisor and Culinary Specialist successful in the operation and
management of Navy messes, afloat and ashore.
 Experienced in ordering and stowage of store, procurement of equipment and mess gear.
 Skilled in the planning, preparation and service of meals.
 Demonstrated abilities in the maintenance of food service spaces, equipment including
storerooms and refrigeration spaces as per best practices dictates.
 Skilled in directing and training for comprehensive compliance with all Navy policies and
regulations, safe food handling best practices, and compliance with all Navy and OSHA
work safety compliance directives.
 As an instructor, disciplined teacher and mentor with the desire to instill in students the
passion of learning.
 Fluent in curriculum differentiation with superior presentation skills including technical
and new media classroom enhancement abilities.

5. Matthew Paul Richard [5] Job Announcement #
 Successful in identifying student deficiencies and turning around underperforming
students. Able to set and maintain high expectations with the knowledge that students will
rise to them.
 Demonstrated success in the development and implementation of instructional programs,
materials and learning aides.
 Excellent mediator and communicator with the leadership, discipline and organization to
develop and motivate students.
 Demonstrated abilities in training, directing and supervising advanced damage control
parties.
Front Desk Supervisor, Building Supervisor 05/2009 to 06/2012
Navy Support PACT Naples Naples, IT
PSC 817 Box 1 Unknown
Supervisor: D.S. Rourke May contact supervisor
60 to 80 hours per week E-5; $45,000 per year
As Building Manager provided leadership over the daily operations of 383 permanent party rooms,
front desk, reception, guest communications, daily housekeeping operations, resident relations,
maintenance and upkeep of the facility.
 Provided oversight for daily housekeeping, and maintenance on facilities and individual
rooms.
 Supervised facilities maintenance including repairs, remodels, improvements, and custodial
and housekeeping operational oversight.
 Ensured all actions performed in accordance with OSHA guidelines.
 As Front Desk Supervisor, provided oversight of daily operations and communications for
383 rooms for resident military personnel.
 Managed complete front desk operations, integrating services with housekeeping
personnel.
 Managed check-in and check-out process, managed room calendar, performed various
reservation quality control and assurances, and delivered accurate and consistent cross-
divisional communications.
 Managed reservations in EMS System.
 Ensured compliance with client service delivery standards and best practices.
 Provide oversight of reservations calendar.
 Collateral duties included Safety Petty Officer, Fire Warden, Training Petty Officer, and
Recall Bill Coordinator.

6. Matthew Paul Richard [6] Job Announcement #
Demonstrated Accomplishments:
 Successfully coordinated billeting for 156 in-transit personnel during Operation Unified
Protector.
 Ensured excellence in building maintenance for over 340 residents and significantly
improved the material condition and appearance of all rooms.
 Identified multiple operational process deficiencies, developed remedies, and implemented
improved processes resulting in a 30% completion increase for all tenant commands.
 Recognized for outstanding customer services for over 340 residents.
 Track, managed and remedies over 750 building trouble calls ad associate work requests
ensuring timely completion.
 As Fire Warden conducted inspection of over 20 common areas, 6 laundry facilities, and
over 340 rooms ensuring all firefighting equipment was functional and within standards
and compliance.
 Provided advancement training, in-rate for 16 Housing staff, 6 Joint Forces Command and
8 Admiral Staff Sailors resulting in an increased advancement rate to 30% for Petty Officer
First Class, and 50% for Petty Officer Second Class.
 Nominated for Sailor of the Quarter
Knowledge, Skills and Abilities not previously described include:
 As a Facilities Maintenance Director, demonstrated abilities in the oversight and
administration of facilities maintenance including building improvements, room
rehabilitation, painting, and drywall repair.
 Experienced in planning and coordinating furniture, equipment, and facilities moves.
 Successful in directing and coordinating all trade disciplines for repairs and remodels.
 As Front Desk Supervisor, possess superior administrative skills successful in providing
consistent and accurate client communications, integrated services, client and staff
communications, and comprehensive abilities in providing complete and accurate
documentation.
 Demonstrated abilities in managing and coordinating individual guest stays, calendar
management and coordination, and conflict resolution.
 Record of excellence in the reporting and analysis on program features, path schedules,
resources, liabilities, and priorities.
 Exceptional administrator with a record of excellence in reporting in military
environments. Successful in the large-scale administration, processing, audit, analysis and
reporting of travel-related accommodations ensuring compliance with Department of
Defense Joint Travel Regulations (JTR), and Joint Federal Travel Regulations (JFTR)
procedures and entitlements.
 Skilled in the identification of process deficiencies, development of remedies,
implementation of improved controls, and quantification of improved efficiencies.
 Skilled in strategic inventory control, documentation, cross-divisional communications, and
complex data management and recordkeeping in a secret and secure environment.

7. Matthew Paul Richard [7] Job Announcement #
 Proficient in all aspects of executive support, cross-divisional communications, calendar
management, implementation of various internal controls, data management, and
recordkeeping with complex and evolving needs and processes.
 Proven track record of excellence in the administration and implementation of
administrative support services and the methodology to ensure success.
 Experienced in staff training with a keen eye for improved services and streamlined
processes for operations and computing functions.
 History of record efficiencies as a manager including superior marks in all metrics and
reviews.
 Excellent mediator and the leadership, discipline and organization to foster, develop and
motivate both colleagues and clients.
 Successful in the administration hospitality services, operations, administration and
documentation and the methodology to ensure success.
 Excellent customer service abilities with a strong sense of priority and a keen eye for detail
with a history of successfully working under time critical deadlines
Watch Captain, Chiefs & Officers Mess 02/2007 to 04/2009
U.S.S. Abraham Lincoln (CVN 72) San Diego, CA 92136
PSC 817 Box 1 Unknown
Supervisor: J. L. Thomas May contact supervisor
60 to 80 hours per week E-4 – E5; $45,000 per year
As Watch Captain responsible for the accurate ordering, receiving, preparation and serving of over
15,000 meals daily for the crew including supervision of the daily meal production for more than
400 officers.
 Ensured compliance with all safe-food handling best practices and policies of the Galley
and associated spaces.
 Additional duties previously described.
Demonstrated accomplishments:
 Deployed twice in support of Operation Enduring Freedom and the Global War on
Terrorism.
 Supervised four Culinary Specialists and five Food Service attendants to ensure excellence
in food services for the Officers Mess and Chiefs Mess.
 Participated in the preparation of numerous command sponsored special events including
Victoria British Columbia reception, Family Day Cruise, Singapore reception, monthly
birthday meals, ice cream socials, and ethnic meals.
Knowledge, Skills and Abilities previously described.

8. Matthew Paul Richard [8] Job Announcement #
Cook-On-Watch 02/2004 to 08/2007
U.S.S. Essex (LHD 2) Sasebo, Japan
FPO AP 96643-1661 Unknown
Supervisor: P.M. Amansec May contact supervisor
60 to 80 hours per week E-4; $32,000 per year
 Responsible for the preparation and service of 6,000 meals daily.
 Other duties previously described.
Knowledge, skills, and abilities previously described.
EDUCATION
2010 to 2012 Central Texas College, Killeen, TX
General Education Coursework
2003 Central LaFouche, Raceland, LA
Diploma
SPECIALIZED TRAINING
2007 – 2013 Coursework includes Public Quarters, Shipboard Firefighting,
Advanced Damage Control, Bearings, & Records Keeper.
2004 Navy “A” School, Culinary Specialist
AWARDS
 Navy & Marine Corps Achievement Medal (3)
 Joint Meritorious Unit Award
 Navy “E” Ribbon (3)
 Navy Good Conduct Medal (3)
 National Defense Service Medal
 Global War on Terrorism Expeditionary Medal
 Global War on Terrorism Service Medal
 Humanitarian Service Medal (2)
 Sea Service Deployment Ribbon (2)
 Navy & Marine Corps Overseas Service Ribbon (6)