1. Mary Ann O. Marullo
Mobile Number: +971562145072
Address: Tourist Club Area, Abu Dhabi, UAE
Email Address: ana_chiles@yahoo.com
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JOB OBJECTIVE:
Seeking for challenging position and religiously ready to work under extreme
pressure to enhance my skills and ability along with any organization I enroll
within, for the betterment of the company and my personal growth.
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SKILLS/QUALIFICATIONS:
Proven customer service and organizational skills
Able to answer telephone calls and greet visitors efficiently
Good Communication Skills
Able to work as a team and as an individual
Professional and client-service oriented
Excellent relationship building and communication capability
Knowledgeable in Microsoft Office applications
Result oriented with proactive approach to resolving problem
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WORK EXPERIENCE:
Solo Boutique (SM City Manila)
4th Dimension Multi-Purpose Cooperative
#26 Ipo St. La Loma, Quezon City, Philippines
July 6, 2008 – April 30, 2015
Position: STORE IN CHARGE / CASHIER / SALES ASSOCIATE
Arrangement of product and ensure store appearance meet company standards.
Understand full responsibility in assisting customers on choosing purchasing
items
Follow operating procedure, and provide customer with complete service and
enjoyable shopping experience.
Ensuring the highest level of customer service by providing the multiple choice
Prices and arranges merchandise for display.
Receiving the delivery shipment and organizing as per standard
Cash handling.
Replenishes stock and keep area orderly.
2. Able to register all the daily account in register form.
Excellent ability to write, count and read the documentation
Responsible for counting money in cash drawers to make sure the correction of
amount.
Responsible for maintaining the area clean and orderly.
Responsible for solving customer's complaints.
Credits, refunds, receipts are issued due to the customer's requirement.
Responsible for answering phone calls of customer to provide all the information
regarding to products.
Responsible for handling all cash intake and maintenance of light and other
duties
Conduct periodic inventory
Elite Garments Int’l Incorporation
4th Dimension Multi-Purpose Cooperative
#26 Ipo St. La Loma, Quezon City, Philippines
June 20, 2003 – July 6, 2008
Position: Sales Representative
Receive and greet customers and suggest a new trend / arrival
Excellent communication and organizational
Petty Cash Custodian
Prepares sales invoice, official receipt and balance transaction
Responsible for all the incoming and outgoing transaction
Sort and file important documents
Handling sort operations
Determines customer’s needs and the items that are best suited to fulfill them
EDUCATION/QUALIFICATIONS:
BACHELOR OF SCIENCE IN COMMERCE
MAJOR IN MANAGEMENT
FAR EASTERN UNIVERSITY
Morayta, Manila, Philippines
1998 - 2003
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CERTIFICATES:
BEST IN ATTENDANCE (2008 & 2009)
BEST TOP SALES PERFORMER (SHOE AND APPAREL CATEGORY ) IN SALES TARGET FOR 3
DAYS SALE (SM CITY MANILA) MAY 2005
3. SEMINARS AND TRAININGS ATTENDED:
SUPERVISORY LEADERSHIP DEVELOPMENT
Elite Garments Int’l Inc (May 2011)
MOLDING THE POWERFUL MANAGER
Far eastern University (January 23, 2002)
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PERSONAL DATA:
Date of Birth : July 12, 1981
Place of Birth : Philippines
Civil Status : Single
Age : 33
Sex : Female
Citizenship : Filipino
Visa Status : Tourist Visa
I hereby certify that all information mentioned above are true and correct to the best of
my knowledge and belief.
Mary Ann O. Marullo
