1. Marwa Ahmad
Mobile: (+971) 50 2250661, marwa46@hotmail.co.uk, Abu Dhabi, UAE.
Looking to join a progressive organization that has the need for any position in my fields of experience,
education, and expertise and offers opportunities for advancement.
Work Experience
Feb 12 – Present Capital Shield Insurance Brokers LLC
Assistant Manager – Technical Dept.
 Public Relation, meeting the clients and insuring highest quality customer service.
 Tenders, achieve the goal.
 Preparing Comparison Sheets.
 Coordinating with insurance companies for obtaining information on new policies and their
coverage.
 Presentations (CSIB products and services)
 Supervising the team’s work and goals.
 Supervising and handling general complaints ( Team and clients)
 Recruiting and training new employees.
Nov 08 – October 11 Al Wathba National Insurance Company – Abu Dhabi
HR Assistant and Secretary Executive – HR Dept.
 Types, proof-reads and distributes a variety of material such as letters, reports and tabulations.
Includes entering, amending and retrieving information, and performing security copying and
archiving of documents.
 Completes and processes standard forms, and prepares routine letters and reports from brief
notes or oral instructions.
 Establishes and maintains a filing system. Requisitions, maintains and distributes office
stationery and supplies.
 Receives persons calling at the office of assigned supervisor, answers queries and schedules
appointments.
 Answers and makes telephone calls. Takes down and passes messages as directed.
 Receives sorts and distributes all incoming mail. Makes copies as needed and presents to
supervisor. Prepares outgoing mail for despatch. Maintains a proper register for
incoming/outgoing mail.
 Arranges for meetings as instructed. Includes arranging conference rooms, visual aids and
refreshments. May attend meetings to take minutes.
 Performs other similar or related duties as assigned, such as compiling and circulating data, etc.
 Preparing schedule for candidates exams and interview
 Preparing brief after the meeting of high management level (MOM).
 Dealing with customers compliant.

2.  Organizing files, enquires, quotations, job order and work order
 Sorting, distributing and forwarding daily emails.
 Receiving daily document from Aramex.
May 08 – November 08 (Daman) Insurance Company" Thiqa "- Abu Dhabi
Production Assistant
 Entering the information "from applications" to the system.
 Audit the existence data
Jan 08 – May 08 Al Husam Engineering Consultants – Abu Dhabi
Secretary
 Devising and maintaining office systems
 Arranging meetings, taking minutes and keeping notes.
 Using a variety of software packages to produce correspondence and documents,
and maintain presentations, spreadsheets and databases.
 Using shorthand and audio tapes or copy typing to produce letters.
 Organizing and storing paperwork, documents and computer-based information.
 Office Administration and Secretarial duties.
 Typing English & Arabic letters
Education
(Al Khwarizmi College – UAE - AD, 2009 ).
Business Administration Diploma
High School Diploma (UAE - June 2007)
- Certificate in TOFEL "Local" (Al Khwarizmi Institute - UAE 2009).
- Certificate in English Course at King’s English Language Schools
Languages
English and Arabic, Fluent in writing, reading and speaking.
Personal Information
Birth date: 24 November 1988, Gender: Female, Marital Status: Single,
Nationality: Palestinian, Visa Status: On Father’s Visa
Driving License: UAE