1. MARISSA B. JONES
3500 GOLIAD ROAD LOT #432
SAN ANTONIO, TX 78223
(210) 420-1015
Marissajones210@gmail.com
Career Objectives
To obtain a position to utilize my knowledge, education, strong people skills, organizational abilities, and work experience
to be successful and effective.
Work History
Lowe's, SAN ANTONIO, Texas
Administrative/Customer Service Manager May 30, 2009 - Present
- Maintain, create, and edit employee profiles and ensure confidentiality with any given information
-Manage payroll information and ensured payroll was completed on a weekly basis according to employee's time,
vacation requests, and leave needed if necessary by deadline of every Saturday at 10 am.
-Provide payment information for all store expenses, including conducting orders for store supplies, while following a strict
budget and maintaining all paperwork to ensure accuracy.
-Supervise an average of 35 associates daily for front-end and support operations, including returns, customer
Service, cash office, receiving, and delivery operations.
-Create and maintain 150+ associates’ schedules for proper store coverage
-Responsible for maintaining budgets for store expenditures based on $35 million in annual sales by reviewing
financial data on a monthly basis and following up according to policy and procedure.
-Ability to handle multiple tasks simultaneously in a fast paced work environment, work well and remain composed in
stressful situations
-Consistent monitoring of margin to ensure all transactions are profitable for the company.
-Maintains audit standards by reviewing monthly and addressing issues as needed
Lowe's, ARANSAS PASS, Texas
Administrative Assistant / HR Coordinator May 16, 2006 - May 29, 2009
-My main responsibilities included recruiting, hiring, drug testing, staffing, training, HR records maintenance, policy
enforcement, coordinate safety procedures, benefits administration, employee relations, payroll, schedule and
timekeeping, implement accident prevention and safety awareness, Worker's Compensation, and maintain healthy
working environment. More responsibilities include are tracking and organizing daily expenditures, bookkeeping, general
accounting, payroll, schedules for entire store, scheduling meetings and interviews, receiving inventory, pricing, problem
resolution for associates and customers, directing front-end daily operations, filing, answering phones, and organizing all
daily business paperwork for entire store.
HEB Grocery Company, CORPUS CHRISTI, Texas
Customer Service Representative Mar 01, 2003 - Jun 30, 2006
-Gained knowledge in all different departments including scanning, bookkeeping, deli, produce, and bakery
-Main job responsibilities were cash handling, providing excellent customer service, packaging and bagging, answering
phones, working the gas station, cleaning, and complete all duties as assigned.
Education
Texas A&M University, Corpus Christi, Texas
Bachelors Degree Major: Psychology Minor: Business Administration GPA: 3.4
Computer Skills
65 WPM with advanced PC Skills including Microsoft Office software as well as other PC programs that may be required
by the function / area such as Peoplesoft, Kronos, Staffworks. Working knowledge in the operation of all office equipment
Additional Skills
I have 10+ years of administrative experience, including HR functions and I have obtained my B.A. in Psychology with a
minor in Business Administration. I have developed many transferable skills that will enable me to be successful in this
position. I have effective communication skills within an organization, admirable management experience, incredible
organizational proficiency, ambitious research and planning capabilities and understanding interpersonal skills. I am
extremely self-motivated, professional and conscientious.
REFERENCES AVAILABLE UPON REQUEST