1. KUMAR GAURAV C-21, Divine Grace, Omega-1 G. Noida
Mobile No-9990715666
Email: k.x.gaurav@accenture.com
OBJECTIVE
Dedicatedly and honestly apply my educational knowledge and specialized professional skills for the
cause of the organization. Understands and believes in the value of being team player. Posse’s ability to
organize and prioritize. Work well under pressure. Committed to learning and exploring new fields.
WORK EXPERIENCE
ACCENTURE SERVICES PVT. LTD. (INDIA)
Current Designation : Financial Acct Advisory Senior Analyst (Level 10)
Total Time Duration : 18th
February 2008 to till date
 F&A Profile
Client : Cairn India Limited
Process : Account Payable & AP_Support
Time Duration : January 2014 to till now
Span of Control: 2 Analyst, 6 Associate, 2 Contractors
Job Role and Description
Responsible for all AP tower related MIS and team handling of AP_Support (MDM + VDM
+ SES/GRN Reconciliation + Vendor Reconciliation + MGA MIS + Vendor Registration +
Vendor Helpdesk).
 Prepared & Publish AP related Dashboards and reports (AP InternalReports, Cairn
Daily Reporting, OU Lead Report, CORP KPI,SLA/KPI Reporting, Red Flag
Report, Invoice Payment MIS etc…).
 Responsible for AP Tower SLA/ KPI
 Responsible for ARC/RRC (Additional Revenue Cost/ Reduced Revenue Cost)
 Responsible for all AP Tower related MIS (Internal + Client required). Currently
published reports/ Dashboards – 10 Daily, 5 weekly,
 I am the deal SPOC for ACMS, We@A & Stationery.
Process : Payroll
Time Duration : April 2013 to December 2013
Job Role and Description
Claim processing for Payroll Team & MIS Reporting.
 Processing of CTC Claims (Telephone, LTA, Education, GYM, Club etc.)
 Processing of Car Claims.
 Processing of Car EMI’s, Insurance and Vendor payments.
 Professional Tax Payment for Surat, Rajkot, Barmer & Chennai.
 Prepared and Publishing Payroll Dashboard (daily, weekly & monthly).
 Supply Chain Management Profile
Client : Philips
Process : Analytics/RSC Reporting
Time Duration : March 2011 to March 2013
Job Role and Description
Create the 26 reports (Daily, Weekly or Monthly) with the help of Business Object, SAP
and Analytical data and sent those reports to the stockholders (Managers, KM, FSE’s
etc.).
 Make the queries in the Business Object.
 Download data from SAP.
 Makes the Graphs which show the trending of the data.
 Send daily/weekly observations to the stockholders.

2.  Find out the Duplicate STO with the help of SAP,Business Object and delete the
duplicate STO and inform the KM regarding the deletion of STO.
 Daily/weekly Dashboard
 Response to the queries of the stockholders.
 Updating/Maintaining different trackers (Daily and Weekly) for external as well
as internal use.
 Create and publish 17 Daily, 8 weekly and 1 Monthly Reports.
 Publish Analytics Dashboard on Daily basis.
 Responsible for Visual Dashboard.
Process : Returns/GIT
Time Duration : October 2009 to Feb 2011
Job Role and Description
To find those parts whose STO aged more than 30 days by contacting FSE, LSP,
Blueroom, SPS Desk and PRR team.
 As a Part of GIT Process a good team player. My productivity and accuracy were
always 100% and gave maximum GIT cases processed in the team.
 Updating data in SAP.
 Taking approval from the finance team for the Stock Adjusted Part in BRH,
BRB, BRT and BRC locations.
 Assigning and allocating the work to entire team.
 Daily Dashboard.
 Reporting (Closed Aging Cases,Open Aging Cases,FSE/BR/LSP/SPS Response
Rate).
 Updating/Maintaining different trackers (Daily and Weekly) for external as well
as internal use.
 Cross trained in PRR Process.
 Banking Profile
Client : National City Bank
Process : Returns
Time Duration : 18th February 2008 to September 2009
Job Role and Description
Process the scanned images of the returned check along with maintain all quality SLA
green.
 Daily internal quality checking.
 Daily Dash Board
 Updating/Maintaining different trackers like IT Issue Tracker,Transport Tracker,
Daily items processes Tracker (Daily and Weekly) for external as well as internal
use.
TELETECH SERVICES PVT. LTD.
Designation : Process Associate
Time Duration : 2nd
January 2007 to 28th
December 2007
Inbound Calling Process
Process : UP-West Prepaid
Job Role and Description
To receive the calls from UP-West Airtel prepaid customers.
 Responsible for receiving calls from the customer and solving their queries and
complaints. And Daily call audit.
 Responsible for daily customer follow up and providing resolution accordingly.

3. ACHIEVEMENTS
 I am the deal SPOC for ACMS, We@A & Stationery.
 Received 1st
Spot Innovation Award (July 2015).
 Created the MIS for controlling the volume for AP tower (Internal).
 Created MIS for client to reduce the overdue invoices, which helps them to identify the
dependencies at their end. Overdue invoice volume have been reduced from 1800 to 600
in four months.
 Got the appreciation letter from Client (Cairn India Ltd.) for preparing the MIS, which help
then to control the volume.
 Created the Payroll Dashboard which has been appreciated by the clients. It helps the
payroll team to track the claims and on time processing.
 Asa Business Advisor, I have submitted many ideas and one idea has been selectedin final
for we@Accenture Q2-Fy-13.
 I am actively participated in Business Advisor Program and completed all the necessary
trainings.
 My Idea was selected in Innovation Idea (won the third position).
 I have successfully completed BPO Top Talent Program (Batch – I).
 I have been awarded many times Numero-Uno award for delivering the Excellence in the
Process.
 Got various awards in R&R.
 I have emerged asprocessexpert especially in Stock Adjustment Process(Taking approval
from the finance team for the Stock Adjusted Part in BRH,BRB,BRT and BRC locations)
which is the most critical Process in GIT.
EDUCATIONAL QUALIFICATION
Course University Year Div
B.Sc (Maths) Lalit Narayan Mithila University, Dharbhanga 2004 1st
TECHNICAL SKILL
 MS Office Suits: Excellent Working Knowledge of MS Word, Excel, PowerPoint,Visio etc.
 Minitab: Working Knowledge of Minitab to create Control Charts,Graphical Summary etc.
 Business Objects: Working Knowledge of Queries and Reporting.
 SAP: Working Knowledge of Materials Management Module (MM03), APO
 Databases:RDBMS and SQL Basics,Ms-Access,Basics of Oracle.
PERSONAL PROFILE
Father’s Name : Mr. Santosh Kumar
D.O.B : 24th
December 1980
Marital Status : Married
Language Known : Hindi and English
Hobbies : Gardening
Place: Noida (Kumar Gaurav)
Date: