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Communication and its process
1.
2. A presentation on
Communication and its process
Types of communication based on channel
(verbal and non-verbal communication)
PRESENTED BY
19L31E0007 M JAYA CHANDRA
19L31E0048 S PRAVEEN KUMAR
19L31E0006 V BHARGAV AKHIL
5. Communication
Communication is a word taken from Latin word
‘communicate’ it means to share or exchanging of ideas ,
taught , etc.
Communication understand by the receiver is said to be
communication process.
Communication needs to be effective in business.
Communication is the essence of management.
The basic functions of management (Planning, Organizing,
Staffing, Directing and Controlling) cannot be performed well
without effective communication.
6. Process of communication
it involves the following steps
Sender
Encoding
Message
Channel
Receiver
decoding
7.
8. Sender Encoding
sender is the source of the this is the process of transforming
information the information you want to
in communication process. Communicate into a form that can
Sender is also known as speaker. be sent and correctly decoded at
He is the initiator in the process. Other end
9. Message Channel
The information that is exchanged The medium selected by the sender
between two persons. Through which the message travels
It is the context of communication to the receiver.
it consist of figures ,facts, ideas, etc. It may be physical or electronic.
It is in the form of verbal, non-verbal
symbolic.
10. Receiver Decoding
a person who receives the The process of interpretation of
information sent by the the message sent.
sender. It is the process of understanding
He is also known as listener,
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11. Feedback
it is the action or reaction from the receiver to the message.
It helps the sender to know that his message was received and
understood by the receivers.
Example
saying yes or no to the questions.
12.
13. Verbal communication
The sharing of information between individuals through speech.
The Verbal Communication is a type of oral communication wherein the message is
transmitted through the spoken words. Here the sender gives words to his feelings, thoughts,
ideas and opinions and expresses them in the form of speeches, discussions, presentations, and
conversations.
14. Nonverbal Communication
it is defined as the communication without words.
It includes apparent behaviour such as eye contact,
body language, facial expressions , etc.