1. Malik J. Cheatham
10718 Jordan Heights Dr.  Houston, TX 77016 Cell (346) 814-6110 E-Mail:
cheathamm0602@gmail.com
Objective
Obtain a position in a people-oriented organization where I can maximize my customer service experience in a
challenging environment to achieve the corporate goals, while exceeding company objectives for productivity and quality.
Also use my strong organizational skills, work experience and ability to work well with people.
Experience
Mackie Wolf Zientz & Mann P.C. June 10, 2010 – July 20, 2016
Foreclosure Specialist II/Foreclosure Trustee
 Provide timely and accurate responses to client inquires and internal requests/instructions regarding loan status or
other applicable request.
 Provide recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair
Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues.
 Review files and/or circumstances with the files to determine the appropriate request for assistance from the litigation
area and other related areas in the firm.
 Review files in order to ensure compliance with the Foreclosure process prior to posting and assisting with foreclosure
sales/sale reporting.
 Perform all other duties as requested with any other Client Service related duties including receiving and direct in-
bound calls from borrowers, investors, and clients.
 Obtained roll as Houston Office Administrator and handled daily office task to ensure needs for office to run where
meet.
Fastenal September 2009 – June 2010 Houston, TX
Industrial Hub Representative/Shipping Associate September 2007 – September 2009 Dallas, TX
 Process incoming products into shipping system, while operating systematic sort machinery, to send outgoing product
according to
destination.
 Communicate through email to service quotes for our store branches or directly to our customers.
 Process quotes for products in order to serve clients needs in a expeditious and professional manner.
Lifetime Fitness August 2005 – June 2007 Dallas, TX
Frontdesk Supervisor
 Consult with clients to determine their needs and assist in order to satisfy client.
 Expedite communication between upper level management and general personnel to conduct daily business.

2. 2
 Execute daily operation of front desk paperwork into data entry system.
 Close daily front desk sales and payment transaction paper work into work system.
Promo’s Distribution August 2006 – May 2007
Print Associate
 Set up and operate machinery to handle customer’s desired order.
 Handle quality control by scanning finish product before sending order to customer.
 Assist customer as best as possible to ensure their order experience was enjoyable.
Education
Eisenhower High School August 1998 – May 2002
 A Junior Achievement Member of Greater Houston
 YMCA Achievement Member
 YMCA Camp Counselor
North Harris Community College August 2002 – December 2003
 Studied Business Management & Business Administration
Skills
 Microsoft Software (Office, Power Point, Excel, Outlook
 Strong communication etiquette (verbal and written).
 Ability to multi-task and prioritize based upon urgency.
 Ability to navigate client Foreclosure Middleware system: Black Knight, Tempo, VendorScape, Lenstar, NDS, ResWare,
Real Resolution, etc.
 Able to work in a fast pace environment and meet/exceed priority deadlines.