1. Maggie Kollman 1302 ½ Colburn St. Toledo, Ohio 43609
(419) 467-0183 maggie.kollman@yahoo.com
Professional Summary
Over 10 years of retail experience with an expertise in management; possessing a solid background in
motivating, training and inspiring new and existing employees. A positive attitude and proven track record
for upholding quality standards, while providing the utmost respect and customer satisfaction. Well versed in
devising and implementing department goals and supporting the organization’s overall objectives.
Accomplishing these goals takes hard work,dedication and perseverance. Organization, prioritizing and delegation
get the job done.
Professional Experience
The Kroger Company Swanton, Ohio 2014-Present
NutritionLead
 Responsible forefficiently managing the department achieving weekly,period, annual sales and profit
budgets
 Responsible fortraining and coaching associates within the department
 Maintain knowledge of products sold within the department
 Inform customers of natural foodspecials
 Properly keep items in stockin frozen, dairy, and dry food section
 Check product quality to ensure freshness
 Label, stock and inventory department merchandise
 Order products via Inventory Control System, CAO, OMS
 Report product ordering/shipping discrepancies;
 Stay current with present, future, seasonal and special ads
 Adhere to all food safety regulations and guidelines
 Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
 Reinforce safety programs by complying with safety procedures
 Loading and unloading tucks
The Kroger Company, Swanton, Ohio 2005–2014
DrugGM DepartmentHead
 Trained and developed associates and participated in the performance appraisal process.
 Established performance goals and empowered associates to meet or exceed targets.
 Trained department associates on inventory/stocking and Computer Assisted Ordering.
 Developed scheduling to manage customer volumethroughout hours of operation.
 Adhered to all local, state & federal laws, and company guidelines
 Created an environment that allowed customers to feel welcome, important and appreciated by answering
questions regarding products sold within the department and throughout the store
 Maintained knowledge of products sold and implemented the period promotional plan for the department
 Monitored and controlled expenses forthe department
 Assisted store management in preparing the store/department budget and profit & loss reviews
 Scheduled daily, weekly & monthly price changes by updating shelf tags and promotional signs
 Reinforced safety programs by complying with safety procedures and identifying unsafe conditions

2. M. Kollman, page 2
Education
Herzing University,Toledo, Ohio
 Associate of Applied Science in Business Management, 2016
 Graduated Magna Cum Laude
Computer Skills
 Proficientin MicrosoftApplications: Word and Excel
Certifications
 Computer Assisted Ordering (CAO), Straddle Stacker and PowerJack
Committees
 Cultural Council, Member
 Former Safety, Member