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Whole	Foods	Expansion	into	Australia	
Courtney	Christenson,	Madlin	Deignan,	Sophia	Heredia
1	
Table	of	Contents	
	
Executive	Summary………………………………………….………………………………………………………..…2	
Whole	Foods	
	 Background…………………………………………………..……………………………………………………..3	
History	and	Growth………………………………….………………………………………………..…………3	
Competition…………………………………………………………………………………………………………4	
Internationalization………………………………...…………………………………………………………...5	
Entry	Modes………………………………………...……………………………………………………………....6	
Australia	
	 Location…………………………………………...……………………………………………………….…………8		
Decisions	to	enter	Foreign	Markets	…………………………………………………………………....10	
	 Entry	Modes………………………………………………………………………………………………………13	
	 Global	Value	Chain……………………………………………………………………………………………..14	
Conclusion……………………………………………………….………………………………………………………….15
2	
Executive	Summary	
	 Whole	Foods	Market,	established	in	1980,	is	a	leader	in	the	natural	and	organic	
grocery	store	segment,	selling	a	wide	range	of	produce,	groceries,	and	other	lifestyle	
products	to	consumers	who	live	a	healthy	life	and	would	like	their	diet	to	reflect	that.	The	
grocery	store	chain	expanded	largely	from	the	1980’s,	today	the	company	owns	470	stores	
in	the	United	States,	United	Kingdom,	and	Canada	most	of	which	were	created	through	
mergers	and	acquisitions.	Their	target	market	includes	consumers	that	not	only	value	
sustainability,	ethical	production,	and	quality	and	organic	produce,	but	are	willing	to	pay	
more	for	these	qualities.	Whole	Foods	caters	greatly	to	vegetarian	and	vegan	consumers	
and	those	with	specific	diet	constraints,	providing	many	options	for	them	versus	at	a	local	
grocery	store.	
	Australia	is	presented	as	a	culture	that	is	embracive	of	health,	wellness,	and	
sustainability	which	caters	to	Whole	Foods’	mission	to	provide	these	types	of	products	
with	great	transparency.	As	the	world’s	14th	largest	economy,	Australia	represents	a	highly	
opportunistic	market	for	a	U.S.	business	like	Whole	Foods	because	it	demonstrates	minimal	
risk.	Because	U.S.	companies	and	products	are	accepted	and	admired,	about	1,400	
American	companies	currently	find	success	operating	in	Australia.	However,	it	is	not	just	
the	economic	factors	that	make	Australia	attractive,	but	also	the	language	and	culture	that	
are	both	similar	to	the	United	States	and	accepting	of	the	business	model	of	Whole	Foods.	
Australians	values	the	organic	and	ethically	grown	products	with	high	levels	of	
transparency	that	Whole	Foods	provides.	We	believe	that	bringing	Whole	Foods	to	
Australia	through	an	acquisition	would	fulfill	the	overwhelming	demand	for	organic	
products,	bring	more	jobs,	technology,	and	best	practices,	further	economic	growth,	and	
increase	culture	awareness	by	adapting	to	the	needs	of	the	citizens.	
In	considering	specific	entry	modes	to	begin	internationalization	in	Australia,	there	
are	multiple	ways	to	market	within	the	country.	However,	given	past	experience	and	
success	in	global	mergers,	Whole	Foods	should	look	to	an	acquisition	in	going	into	
Australia.	With	the	intense	competition	within	the	retail	and	grocery	market	in	the	country,	
Whole	Foods	as	a	brand	would	have	difficulty	obtaining	market	share	off	the	bat,	and	
would	need	support	in	their	supply	and	value	chain	development,	as	well	in	creating
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relationships	with	local	suppliers,	which	is	very	important	to	the	Australian	demographic	
(“Buy	Australian!”).	In	the	following	report,	we	analyze	Whole	Foods’	opportunity	in	
Australia	in	more	depth,	while	offering	recommendations	in	the	acquisition	process.		
	
Whole	Foods	
Background	
Whole	Foods,	the	largest	chain	natural	grocery	store	in	the	United	States,	specializes	
in	selling	a	large	variety	of	natural	and	organic	foods	operating	470	stores.	The	grocery	
store	chain	positions	itself	in	the	natural	food	supermarket	segment.	Whole	Foods	Market	
does	not	sell	foods	with	high-fructose	corn	syrup,	hydrogenated	fats,	many	artificial	
coloring	and	sweeteners.	The	stores	contain	a	wide	product	offering	that	includes:	
“produce,	grocery,	meat	and	poultry,	seafood,	bakery,	prepared	foods,	coffee	and	tea,	beer	
and	wine,	cheese,	nutritional	supplements,	vitamins,	body	care,	pet	foods	and	household	
goods.	Our	stores	also	feature	a	wide	variety	of	non-GMO,	vegan,	gluten-free,	dairy-free	and	
other	special	diet	foods;	and	certain	stores	offer	sit-down	wine	bars	and	taprooms”	(Whole	
Foods	Market,	INC.).	This	diverse	production	selection	appeals	to	many	consumers,	
according	to	Forbes,	Whole	Foods	customers	are:	“154%	more	likely	to	earn	more	than	
$200,000.	They	love	to	exercise	and	embrace	what	is	termed	“athleisure,”	[...]	Sixty-seven	
percent	are	more	likely	to	spend	time	outdoors”	(Hyken).	The	company	states	that	their	
purpose	is	to	“nourish	people	and	the	planet”	which	they	support	through	making	specific	
standards	for	the	way	animals	are	cared	for	and	slaughtered	(“Our	Core	Values”).		Whole	
Foods	strives	to	provide	healthy	food	in	an	ethical	way.		
	
History	and	Growth	
	In	1980,	Whole	Foods	opened	after	Safer	Way	Natural	Foods	and	Clarksville	Natural	
Grocery	store	merged	in	Austin,	Texas	staffing	19	employees	(“HISTORY	AND	TIMELINE”).	
In	1984,	Whole	Foods	expanded	to	Houston,	another	large	city	in	Texas.	After	continuing	to	
expand	in	Texas,	in	1988	Whole	Foods	opened	in	New	Orleans,	Louisiana.	The	grocery	
store	largely	used	mergers	and	acquisitions	to	expand	into	new	areas	during	its	early
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growth.	In	1992,	Whole	Foods	goes	public	with	a	IPO	price	of	$1.06	per	share	or	about	
€.96.	In	1997,	their	revenue	reached	over	$1	billion	(Lewis).	
The	company	growth	strategy	varied	in	different	places	and	from	early	growth	
stages	to	continuous	growth	today.	As	previously	stated,	Whole	Foods	was	created	through	
a	merger,	a	strategy	the	company	continued	to	utilize	throughout	its	beginning	expansions.	
In	the	annual	report	for	the	SEC,	Whole	Foods	stated	their	strategy:	“Our	growth	strategy	
includes	opening	new	stores	in	existing	and	new	areas	and	operating	those	stores	
successfully.	Successful	implementation	of	this	strategy	is	dependent	on	finding	suitable	
locations,	and	we	face	competition	from	other	retailers	for	such	sites”	(Whole	Foods	
Market,	INC.).	Whole	Foods	implemented	this	strategy	while	expanding	in	the	1990’s.	This	
entry	mode	proved	successful	because	the	company	being	acquired	had	stores	already	
built	which	helped	to	lower	startup	costs.	Additionally,	the	established	companies	had	a	
customer	base	that	Whole	Foods	could	tap	into	and	the	existing	company	has	previous	
knowledge	on	the	demographics	of	the	region.		
The	company	expanded	internationally	in	2002	to	Canada	through	a	Greenfield	
Foreign	Direct	Investment,	this	strategy	allowed	Whole	Foods	to	have	complete	control	and	
because	Canada,	geographically,	is	close	to	the	origins	and	the	culture	is	similar,	this	entry	
mode	proved	successful.	The	company	advanced	expansion	into	the	United	Kingdom	in	
2004	after	acquiring	seven	Fresh	&	Wild	Stores.	Continuing	to	expand,	Whole	Foods	
acquired	Wild	Oats	Market	which	owned	109	stores.	However,	the	courts	did	not	agree	
with	United	States	Federal	Trade	Commission	and	stated	that	it	would	be	unfair	
competition,	so	Whole	Foods	sold	13	stores	to	be	able	to	operate.		Whole	Foods	became	an	
indirect	wholly-owned	subsidiary	of	Amazon.com,	Inc	in	2017,	when	Amazon	purchased	
Whole	Foods	at	13.7	billion	dollars	(Whole	Foods	Market,	INC).		
	
Competition	
Whole	Foods	markets	itself	as	a	organic	and	natural	grocery	store	similar	to	many	
other	grocery	stores	which	makes	the	segment	very	competitive.	Competition	for	Whole	
Foods	in	the	United	States	directly	includes	Sprouts	and	Trader	Joe’s.	Sprouts	operates	
similar	to	Whole	Foods,	selling	solely	organic	and	natural	foods.	Sprouts	started	in	2002	
and	expanded	into	eight	states	in	the	United	States	and	currently	has	about	300	stores	in
5	
19	states	and	plan	on	continuing	to	expand.	Trader	Joe’s	another	main	competitor	sells	
quality	food	at	a	reasonable	place.	The	store’s	layout	typically	is	smaller	than	that	of	Whole	
Foods	and	offer	a	less	diverse	range	of	products	but	operates	400	stores.	In	recent	years	
other	competitors	include	the	large	chain	grocery	stores.	Consumer	preferences	and	tastes	
changed	to	be	healthier	so	in	order	for	stores	like	Kroger	and	Safeway	to	keep	up,	they	
started	to	incorporate	healthy	and	organic	sections	or	aisles	which	now	is	in	competition	to	
Whole	Foods.	Although,	competition	is	rising	for	Whole	Foods,	the	grocery	store	still	has	an	
advantage	because	of	the	brand	awareness	(Bhasin).	Consumers	know	that	Whole	Foods	
specializes	in	organic	food	and	that	they	will	receive	quality	food.	
	
Internationalization	
Considering	the	structure	of	Whole	Foods,	and	their	unique	selling	proposition	
which	mainly	consists	of	healthy,	forward-thinking	food	discovery	and	preparation,	their	
methods	of	internationalization	are	certainly	limited.	They	require	a	lot	of	support	from	
their	supply	chain,	and	rely	heavily	on	local	artists,	food	suppliers,	and	agriculture	for	
sourced	products.	This	is	part	of	the	reason	why	Whole	Foods	is	so	successful	as	well;	it	
creates	a	unique	and	exciting	experience	at	every	Whole	Foods	store.	There	are	pieces	of	
the	surrounding	culture	at	each	store,	and	this	entices	the	consumer,	but	it	means	that	
internationalizing	the	store	has	deepened	concerns	and	considerations.	The	brand	now	has	
12	stores	in	Canada,	as	well	as	stores	in	the	United	Kingdom,	with	their	global	efforts	
beginning	about	20	years	ago.	In	2002,	Whole	Foods	first	traveled	outside	of	the	United	
States,	to	Toronto,	Canada,	with	a	massive	store	in	the	Yorkville	neighborhood.	The	Vice	
President	of	Operations	at	the	time,	Walter	Robb,	said	the	brand	was	excited	to	provide	a	
new	experience	for	“a	variety	of	customers	ranging	from	healthy	families	to	serious	
gourmet	cooks,”	clearly	demonstrating	the	type	of	consumer	demographic	the	brand	
aspired	toward	(Newsroom).	In	terms	of	the	locale,	Robb	described	Toronto	as	“a	very	
sophisticated,	ethnically	diverse	market,”	as	well	as	the	Yorkville	neighborhood	being	
located	downtown.	From	this,	the	Whole	Foods	demographic	begins	to	clarify:	the	brand	
targets	upper-class	food	and	nutrition	lovers,	with	an	inherent	appreciation	for	quality	
ingredients,	and	naturally-sourced	products.	They	see	themselves	as	forward-thinking	and	
diverse,	with	food	solutions	that	benefit	their	consumers	health,	family,	and	overall	well-
6	
being.	The	brand	as	a	whole	has	an	image	of	sustainability	and	global	awareness,	through	
multiple	foundations,	such	as	the	Whole	Planet	foundation,	Whole	Cities	Foundation,	
Whole	Kids	Foundation,	as	well	as	their	commercial	support	through	their	globally-sourced	
products,	such	as	their	clothing	lines	they	feature	seasonally	in-store.	So,	considering	the	
emphasis	Whole	Foods	places	on	their	global	reach	and	global	support,	the	question	arises:	
what	are	they	waiting	for	in	expansion,	and	which	markets	are	ideal	for	their	brand?	
	
Entry	Modes	
Whole	Foods	is	positioned	as	a	company	with	a	high-cost	structure,	but	a	very	
differentiated	value,	and	exceptional	quality	to	match.	The	markets	that	they	intend	on	
integrating	into,	must	be	able	to	sustain	the	higher	prices	for	better	quality	foods.	In	the	
past,	Whole	Foods	has	found	success	in	commercial	areas	where	wealth	accumulates,	in	
cities	that	are	growing	and	searching	for	newer	and	better	ways	of	living.	The	locations	
must	also	be	logistically	sound;	the	brand	relies	on	local	suppliers	and	natural	processing,	
so	a	dependable	supply	chain	and	transportation	system	is	vital.	As	demonstrated	by	
Figure	1,	Whole	Foods	is	located	on	the	upper	left	side	of	the	efficiency	frontier,	serving	as	
an	upper-scale	grocery	retailer,	with	consistent	profit	and	innovative	practices.	
	
Figure 1: An Efficiency Frontier of Relevant Competitors
7	
	
A	firm	has	many	decisions	to	consider	when	entering	into	a	foreign	market,	and	
Whole	Foods	is	no	exception.	Their	strategy	upon	entering	will	depend	on	the	market,	their	
ability	to	turn	a	profit,	and	the	demographic	they	are	working	to	attract.	Firms	can	levy	
their	cost	reductions	and	local	responsiveness	to	fit	one	of	four	global	strategies:	global	
standardization,	transnational,	international,	and	localization	strategy.	Although	upon	
entry,	there	may	be	many	concerns	and	questions	that	arise,	the	basic	examination	should	
begin	with	which	markets	to	enter,	when	and	on	what	scale	to	enter	them,	and	ultimately,	
how	to	enter	them	most	successfully.	
	
Australia	
Location	
As	the	world’s	14th	largest	economy,	Australia	presents	a	great	opportunity	for	
Whole	Foods.	It	currently	has	four	major	grocery	retailers,	and	although	Woolworth’s	
captures	a	huge	amount	of	market	share	(31%),	none	of	them	are	positioned	as	the	local,	
organic,	and	ethically	produced	store	that	Whole	Foods	represents	(Australian	Help).	This	
gives	Whole	Foods	an	opportunity	to	capture	that	spot	in	the	grocery	food	and	organic	
products	market.	Because	Whole	Foods	is	a	U.S.	company,	it	is	to	their	advantage	that	the	
U.S.	culture	is	very	well	accepted	and	similar	to	that	of	Australia.	There	are	no	trade	
barriers	as	of	2005,	with	the	signing	and	implementation	of	the	U.S./Australia	Free	Trade	
Barrier	allows	about	99%	of	U.S.	products	to	even	enter	tariff	free.	With	standardized	
packaged	products	that	would	come	from	Whole	Foods’	home	country	of	the	United	States,	
this	would	minimize	costs	for	Whole	Foods	in	Australia,	keeping	them	at	the	same	typical	
costs	in	the	United	States	but	relative	to	the	costs	in	the	new	country.	Since	Australia	has	a	
broad	range	of	climates,	it	makes	the	country	an	optimal	region	for	all	types	of	crops,	and	
especially	tropical	fruits	that	Whole	Foods	specializes	in.	The	economy	in	Australia	is	very	
strong,	meaning	the	country	represents	very	minimal	risk,	and	is	even	ranked	as	14	of	189	
countries	for	ease	of	doing	business	in	2017	by	the	World	Bank	Indicator.	Australia	also	has	
proven	to	be	a	very	profitable	market	for	United	States,	and	the	United	States	is	Australia’s	
largest	source	of	Foreign	Direct	Investment	valued	at	$690	Billion	USD	as	of	2017.	There
8	
are	currently	around	1,400	American	companies	operating	in	Australia	with	a	broad	
variety	of	sectors,	which	demonstrates	the	high	propensity	for	success	in	a	foreign	business	
relationship	between	the	two	countries	and	proves	that	past	and	current	ventures	have	
been	successful	(Australian	Department	of	Foreign	Affairs	and	Trade).	
One	of	Whole	Foods’	core	competencies	includes	understanding	their	target	market	
and	knowing	how	to	appeal	to	them.	This	will	be	no	different	in	Australia,	but	to	their	
advantage,	they	would	not	have	to	drastically	change	their	current	strategy.	Because	of	this,	
we	recommend	that	they	develop	a	localization	strategy	to	adapt	to	the	different	tastes,	
food	items,	and	products	that	are	at	demand	and	from	primarily	the	local	area.	In	addition,	
because	they	are	positioned	as	a	premium	grocery	store	and	costs	are	similar	to	that	of	the	
U.S.	cities	Whole	Foods	finds	success	in,	there	is	not	a	high	pressure	to	reduce	costs.		
In	the	United	States,	Whole	Foods	customers	are	most	likely	to	live	in	California.	
Parts	of	Australia	that	we	would	initially	target	such	as	Sydney	are	actually	regularly	
compared	to	California	and	Los	Angeles	because	of	the	layout	of	the	city,	the	mindset	and	
culture	of	the	people,	and	the	cost	of	living.	Whole	Foods	has	actually	already	expanded	to	
the	United	Kingdom	and	Canada,	as	its	first	international	expansions	through	acquisitions.	
These	markets	face	similar	costs	of	living	to	Australia,	especially	the	larger	cities	that	
where	the	stores	are	located.	For	example,	the	cost	of	living	(without	rent)	in	Los	Angeles,	
London,	and	Toronto,	are	$933,	$1047,	and	$995	per	month,	respectively.	This,	when	
compared	with	Sydney’s	$955	per	month	cost	makes	Sydney	seem	like	not	just	an	
extremely	similar	market,	but	also	a	perfect	place	to	start	in	Australia	with	many	potential	
customers	(Numbeo).	According	to	Forbes,	“Compared	to	typical	shoppers,	Whole	Foods	
customers	make	more	money,	as	they	are	154%	more	likely	to	earn	more	than	$200,000.”	
With	the	larger	cost	of	living	in	these	markets,	it	is	logical	to	conclude	that	wealthier	
individuals	live	in	Australia	and	would	therefore	be	more	likely	to	purchase	from	Whole	
Foods.	
Furthermore,	it’s	no	secret	that	Whole	Foods	is	priced	higher	than	your	typical	
grocery	store.	However,	the	demand	does	exist	in	Australia,	and	it’s	even	growing.	With	the	
2015	major	update	of	the	food	period	in	Australia,	people	are	working	to	increase	their	
consumption	of	fruits	and	vegetables	and	combat	poor	eating	habits,	which	was	the	reason	
for	the	update	to	begin	with	(Everyday	Health).	Data	from	Mobium	Group	demonstrates
9	
that	1	in	10	Australians	consider	themselves	to	be	highly	committed	organic	purchasers,	
setting	aside	about	40%	or	more	of	their	annual	grocery	budget	on	organic	food	and	
products.	These	statistics	prove	the	many	opportunities	for	Whole	Foods	present	with	the	
increase	in	industry	demand,	not	just	in	groceries,	but	in	household	items	as	well.	
According	to	Nick	Bez,	the	director	of	research	company	Mobium	Group,	“Australians	[are]	
becoming	more	embracive	of	health,	wellness	and	sustainability.”	He	goes	on	to	explain	the	
the	market	began	as	fairly	niche,	but	is	now	very	mainstream,	common,	and	even	preferred.	
Australians,	but	even	society	as	a	whole,	are	gaining	interest	in	the	treatment	of	the	
environment	and	animal	welfare	such	as	life	export.	Andrew	Monk	from	Australian	Organic	
says	consumers	are	now	“asking	questions	and	want	integrity	in	the	food	that	they	buy.”	
The	organic,	ethically	grown	and	produced,	and	high	levels	of	transparency	in	Whole	Foods	
all	cater	to	this	preference	(Naturally	Good).	
The	demand	has	grown	significantly	as	of	lately,	even	a	creating	a	fear	that	the	
supply	can’t	even	keep	up	with	the	demand.	But	it	is	not	the	lack	of	resources	that	is	
causing	the	shortage,	but	actually	a	lack	of	supplier.	Australia	holds	over	one	half	of	the	
world’s	certified	organic	farmland,	27	million	of	the	51	million	organic	hectares	planted	
globally	(In	the	Black).	About	the	size	of	the	United	States	in	land	mass	but	only	about	25	
million	in	population	rather	than	the	United	States’	327	million,	the	majority	is	not	full	of	
city	life	but	instead	is	either	desert	land,	or	can	be	used	for	farming.	The	demand	is	highest	
among	millennials	and	parents	that	have	young	children,	which	matches	up	perfectly	with	
the	target	market	of	Whole	Foods	currently	in	the	United	States	and	even	the	United	
Kingdom.	Research	done	by	Mobium	Group	even	suggests	that	six	in	ten	Australian	
households	by	organic	in	a	given	year,	making	Australians	the	world’s	16th	highest	
spenders	on	organic	products	per	capita	(Smart	Company).	
This	globalization	of	Whole	Foods	would	prove	to	be	positive	as	well.	As	
demonstrated,	there	is	a	major	demand	to	purchase	ethically	grown	and	organic	produce	in	
Australia	but	as	the	demand	often	exceeds	the	supply,	it	is	not	always	possible.	As	Whole	
Foods	has	previously	done	in	Canada	and	the	United	Kingdom,	they	would	increase	cultural	
awareness	by	adapting	to	the	culture	and	preferences	in	Australia.	They	would	bring	more	
jobs	to	Australia	as	well	and	bring	the	best	technology	and	practices	to	operate	as	
efficiently	as	possible.	This	would	push	it	to	grow	even	more	economically,	as	it	is	already
10	
the	country	with	the	longest	period	of	economic	growth	since	2017,	surpassing	the	
Netherland’s	record	of	26	years	(Reserve	Bank	Australia).	Bringing	Whole	Foods	to	
Australia	would	bring	a	company	that	is	already	familiar	with	similar	markets	and	can	
predict	trends	and	preferences	because	of	this,	and	with	the	help	of	Daymon	consulting,	
that	they	are	currently	working	with	in	the	United	Kingdom	and	Canada.		
	
Decisions	to	Enter	Foreign	Markets	
	 Whole	Foods	is	a	high-price	grocer	that	relies	on	budding	infrastructure	and	high	
community	standards.	The	most	common	locales	for	stores	are	centered	in	urban	areas,	
where	sustainability	and	progress	are	a	focus.	Because	of	Whole	Foods’	USP	as	a	highly	
progressive,	sustainable,	high-end	food	retailer,	with	locally-sourced	foods,	the	store	
location	is	highly	dependent	on	surrounding	infrastructure	as	well	as	atmosphere.	Whole	
Foods	thrives	on	communities	that	are	focused	on	societal	growth	and	progress,	as	well	as	
environmentally-oriented,	and	able	to	carry	the	higher	price	range.	They	desire	a	
demographic	that	feels	quality	is	worth	the	money,	and	this	type	of	consumer	is	not	found	
in	every	neighborhood,	nor	every	city.	Figure	2	displays	the	clustering	of	stores	throughout	
the	United	States,	which	clearly	follow	a	commercial	path	in	some	of	America’s	most	
progressive	cities	(“This	Is	Where	Whole	Foods	(Soon,	Amazon)	Has	Stores	in	the	U.S.”).	
	
Figure 2: Whole Foods Locations in The United States
11	
	
In	considering	new	markets,	the	demographic	should	be	similar	to	where	the	brand	
has	found	previous	success.	Australia	fits	well	in	this	department;	the	country	is	parallel	to	
the	United	States	in	many	aspects.	To	measure	the	similarities,	we	look	toward	a	SWOT	
analysis.	Primarily,	the	Strengths	are	the	most	crucial	beginning	point	in	considering	
entrance	into	a	new	market;	without	obvious	robust	promise	in	the	market,	there	is	little	
potential	for	internationalization.	Thus,	to	begin	with,	the	two	countries	share	a	common	
cultural	heritage,	language,	as	well	as	a	history	of	strong	political	support.	In	the	country,	
American	products	have	“excellent	image	and	acceptance”	(Crothers	and	Santella,	3).	Also,	
the	climate	is	similar	within	the	northern	hemisphere	for	the	diet	of	the	country,	which	is	
likewise	synonymous	with	that	of	the	United	States,	especially	the	western	portion	of	the	
country.	Australia	also	has	great	connections	with	the	rest	of	the	world--untouched	by	
Whole	Foods	brand.	The	country	holds	strong	trade	relations	with	Asian	emerging	
economies	and	would	allow	for	future	expansion	opportunities.	Although	the	country	is	
extremely	large,	the	population	is	much	smaller	than	the	United	States,	which	is	of	similar	
geographical	size.	Of	about	24	million	people	that	live	in	the	country,	over	90%	live	in	
urban	cities,	like	Sydney,	Melbourne,	and	Perth.	This	small	population	also	accounts	for	
Australia’s	high	GDP	per	capita,	which	is	a	great	measure	of	economic	efficiency.	The	
country	is	incredibly	fertile,	with	varied	landscapes	across	the	wide	expanse:	from	desert	
to	wet	and	forested	areas,	Australia	has	the	ability	to	provide	foods	from	across	the	
spectrum	of	agricultural	means.	Lastly,	the	country	has	an	incredibly	diverse	and	
multicultural	population	-	similar	to	that	of	the	United	States.	The	cultural	identity	pulls	
from	various	areas	of	the	world,	from	southern	Europe	to	the	Middle	East	to	Asia,	these	
identities	are	largely	represented	in	the	food	culture	of	the	country.	Australia	has	Free	
Trade	Agreements	with	countries	like	New	Zealand,	Singapore,	Chile,	Malaysia,	Japan,	
Korea,	and	China	(Crothers	and	Santella,	3).		
As	for	Weaknesses,	there	are	some	obvious	problems.	Australia	has	“strict	
quarantine	requirements	for	fresh	products,”	which	is	what	Whole	Foods	entire	structure	
is	based	on	(Crothers	and	Santella,	3).	Also,	the	laws	regarding	advertising	and	other	
marketing	efforts	are	much	different	in	the	country,	which	calls	for	extra	scrutiny.	
Regardless	of	the	weaknesses	in	internationalizing,	there	are	many	opportunities	available
12	
as	well;	the	US/	Australia	Free	Trade	Agreement	allows	for	much	easier	and	cheaper	
transfer	of	products,	which	will	incite	new	opportunities	to	gain	market	share	for	products	
not	previously	available	in	Australia.	To	complement	this,	the	Australian	consumers	have	
an	experimental	nature,	and	desire	innovative	products	and	brands	(Crothers	and	Santella,	
3).	Finally,	the	Threats	to	moving	to	Australia	are	important	to	consider.	There	is	a	large	
emphasis	on	buying	locally	and	home-sourced	products	in	Australia,	and	the	country	has	a	
“Buy	Australian”	campaign.	Furthermore,	the	retail	and	grocery	segment	in	particular	has	
extremely	potent	competition	(Figure	3),	with	substantial	market	space	already	occupied	
by	local	leaders.	In	order	to	successfully	gain	this	market	share,	Whole	Foods	must	have	a	
creative	and	strong	colonization	tactic.		
Figure 3:Market Share in Retail Segments in Australia, 2015-2017	
The	similarities	between	the	markets	are	immeasurable;	Australia	is	an	example	of	a	
country	that	follows	the	diverse	nature	of	the	United	States,	as	well	as	prefers	healthy	and	
sustainable	foods	that	are	sourced	locally.	In	terms	of	the	when	and	where	to	enter,	with	
international	growth	stable	in	the	UK	and	Canada,	as	well	as	with	the	backing	of	Amazon’s	
presence,	Whole	Foods	is	at	a	point	in	which	entering	the	Australian	market	can	be	
fortuitous.	The	value	of	food	and	liquor	retailing	in	Australia	grew	by	6%	in	2017	totaling	
US$116.7	billion	(Crothers	and	Santella,	3).	In	terms	of	where,	the	most	promising	
locations	in	the	United	States	as	well	as	in	Australia,	are	in	urban	locations.	Considering	the	
population	density	in	Australia	in	particular	in	the	main	cities,	growing	neighborhoods	in	
Sydney,	Melbourne,	or	Brisbane	would	be	encouraging.	These	cities	are	also	located	near
13	
the	coast	of	the	country,	similar	to	the	states	with	the	most	successful	stores	in	the	United	
States.		
	 The	“How”	begins	to	complicate	the	situation.	Despite	all	the	commonalities	and	
benefits	to	internationalizing	in	Australia,	Whole	Foods	would	face	heavy	competition,	
among	other	difficulties.	The	country	has	four	chains	that	dominate	the	grocery	retail	
industry:	Aldi,	Woolworths,	Coles,	and	IGA.	Woolworths,	in	particular,	poses	the	greatest	
challenge	toward	Whole	Foods.	They	are	an	incredibly	developed	brand,	with	a	majority	
control	of	the	retail	space	within	Australia,	and	a	focus	on	healthy	retail.	The	retailers,	
according	to	the	USDA	Retail	Food	Report	from	2018,	are	interested	in	sustainability,	waste	
reduction,	integrity	of	food	production	systems,	and	healthy	eating	-	sound	familiar?	Whole	
Foods	contains	the	USP	and	structure	to	fit	the	Australian	demographic,	but	breaking	in	
amongst	the	competition	poses	the	biggest	challenge.	Moving	forward,	the	decisions	that	
Whole	Foods	will	need	to	make	must	revolve	around	the	competition	in	their	market,	and	
how	they	will	be	able	to	gain	market	share.		
	
Entry	Modes	
Whole	Foods	Market	has	many	different	options	to	enter	the	Australian	grocery	
store	market,	however	some	might	be	more	beneficial	regarding	costs	and	profits	over	
another.	As	previously	discussed,	in	previous	growth	strategies	in	the	United	States	and	the	
United	Kingdom,	Whole	Foods	acquired	other	grocery	store	chains.	Report	from	Australia	
states:	“Most	grocery	shopping	is	still	done	in	the	major	supermarkets	with	consumers	
preferring	the	convenience	over	supporting	local	and	independent	outlets.	However,	
shoppers	indicated	that	local	green-grocers	and	markets	hold	sentimental	value	and	they	
would	choose	to	go	to	them	if	possible,	for	their	fresh	fruit	and	vegetable	purchases”,	
meaning	that	there	is	a	market	for	Whole	Foods	in	Australia,	and	already	existing	stores	to	
meet	the	customer	needs.	Whole	Foods	would	benefit	by	acquiring	one	of	these	grocery	
stores	chains	specializing	in	natural	groceries.	Choosing	to	acquire	a	chain	would	allow	for	
easier	distribution:	“Major	chains	and	wholesalers	have	their	own	distribution	centers	and	
national	coverage”.	Buying	a	grocery	store	chain	like	Harris	Farm	Market	would	allow	
Whole	Foods	to	enter	the	market	without	needing	to	build	their	own	stores	right	away	
which	would	cut	startup	costs.	Harris	Farm	Market	offers	25	stores	within	Australia	that
14	
specializes	in	produce	which	would	appeal	to	the	same	consumers	that	Whole	Foods	
Market	targets.	Harris	Farm	Markets,	an	independent	grocery	chain,	would	be	the	best	
choice	because	Australia	does	not	have	other	organic	and	natural	grocery	stores	of	this	
size.	Additionally,	Harris	Farms:	“would	be	the	equivalent	in	Australia	both	in	terms	of	
product	quality	and	market	share,	he	said,	but	it	only	operates	in	NSW	and	Amazon	likely	
has	national	ambitions	and	acquiring	stores	like”	(Heffernan)	.	Whole	Foods	being	familiar	
with	acquisitions	would	make	this	entry	mode	the	best	option	for	the	company	to	enter	the	
Australian	market.		
	
Global	Value	Chain	
In	Australia,	Whole	Foods	should	take	advantage	of	the	local	produce	and	products	
from	the	country.	The	USDA	Foreign	Agriculture	Service	states	that	distribution	points	in	
Australia	are	centralized,	meaning	that	supermarket	chains	typically	operate	their	own	
network	of	both	national	and	regional	distribution	centers,	allowing	Whole	Foods	the	
opportunity	to	manage	the	quality	of	their	service.	As	mentioned,	the	country	of	Australia	is	
huge	in	land	mass	and	relatively	low	in	population,	meaning	much	of	the	land	is	used	for	
farming	and	agriculture.	As	a	result,	many	of	the	products	are	able	to	be	made	within	the	
country,	causing	for	more	quality	ingredients	than	had	they	been	imported	from	elsewhere.	
Because	of	the	immense	size	of	the	country,	different	agricultural	products	are	known	to	be	
best	produced	at	the	best	quality	from	certain	regions.	For	example,	Queensland	is	known	
for	its	superfoods	of	nuts,	rich	berries,	fish	and	seafood.	Victoria,	Tasmania,	and	South	
Australia	are	known	for	rice	and	corn	in	the	summer	and	grains	like	wheat	and	oats	in	the	
winter.	Lastly,	the	seemingly	endless	plains	of	Western	Australia	are	rich	in	dairy	products,	
wool,	meat	and	honey.	As	stated	by	Whole	Foods	and	written	on	their	website,	“if	you	want	
to	know	what	goes	into	the	products	you	buy,	our	standards	make	it	easy,	because	if	it	
doesn't	meet	the	standards,	we	won't	sell	it	(WholeFoods.com).”	By	working	with	
producers	and	suppliers	in	the	same	country,	Australian	citizens	would	trust	the	products	
and	Whole	Foods	would	not	have	a	hard	time	tracking	down	the	compliance	and	quality.	In	
addition,	they	have	a	list	of	unacceptable	ingredients	on	their	website,	further	proving	that	
they	make	a	point	to	confirm	with	their	suppliers	that	their	products	are	free	of
15	
hydrogenated	fats	or	artificial	colors,	flavors,	preservatives,	or	sweeteners	in	any	of	the	
foods	that	they	sell.		
Because	Whole	Foods	needs	to	be	held	to	such	high	standards,	we	recommend	they	
streamline	their	supply	chain	to	maintain	as	efficient	and	organized	as	possible.	To	do	this,	
they	should	review	their	supply	chain	processes	to	first	off	keep	track	of	where	each	
product	is	coming	from	and	how	it	is	produced.	In	addition,	this	will	further	reduce	costs	to	
make	it	the	pricey	products	more	accessible	and	able	to	be	purchased	with	more	frequency	
while	pinpointing	any	possible	inefficiencies	throughout	their	operations.	Whole	Foods	has	
already	begun	implementing	“Off	the	Shelf”	software	which	allows	for	the	quicker	
transition	of	their	items.	It	is	designed	to	cut	costs,	reduce	unnecessary	inventory,	and	clear	
out	warehouse	space.	However,	this	has	unfortunately	led	to	a	lack	of	items,	so	more	
personnel	will	need	to	work	to	refine	the	system	to	better	forecast	demand	(Michigan	State	
University).	
With	Amazon’s	recent	acquisition	of	Whole	Foods	in	August	of	2017,	more	of	these	
best	practices	have	already	begun	to	take	place.	Amazon	has	begun	working	with	strategy	
firm	Daymon	to	further	streamline	how	Whole	Foods	works	with	each	of	its	suppliers	that	
want	to	do	in-store	demonstrations.	Daymon	facilitates	in-store	displays	and	overseas	
inventory,	so	they	would	be	well	positioned	to	help	with	the	new	ventures	in	Australia.	
Because	of	these	steps,	Amazon	has	been	able	to	reduce	prices	for	popular	items	such	as	
eggs	and	almond	butter	and	will	be	able	to	price-reduce	more	items	the	more	efficient	they	
become.	
	
Conclusion	
We	recommend	that	Whole	Foods	expand	to	Australia	because	of	the	large	demand	
for	organic	and	healthy	products	but	currently	low	availability	to	consumers.	We	believe	
Whole	Foods	will	particularly	fill	this	demand	and	find	relatively	little	obstacles	if	it	
approached	the	market	through	an	acquisition.	We	researched	different	companies	that	
Whole	Foods	could	acquire	and	came	to	the	conclusion	that	Harris	Farms	Market	would	
make	the	most	sense	looking	at	the	target	market	and	number	of	stores.	The	Australian	
economy	is	currently	thriving,	and	continues	to	face	dramatic	economic	growth,	making	it	
an	optimal	place	for	a	U.S.	business	to	move	to,	especially	with	the	lack	of	a	language
16	
barrier	and	similarity	in	culture	compared	to	the	markets	where	Whole	Foods	currently	
finds	success.	If	the	company	successfully	captures	the	market,	and	begins	to	make	
headway	in	market	share,	Amazon	as	well	as	Whole	Foods	will	benefit	immensely	from	
tapping	into	the	new	international	demographic.	The	opportunity	can	lead	to	further	
internationalization	into	Eastern	European	countries	as	well	as	Asian	countries,	which	are	
greatly	intertwined	with	the	Australian	economy,	workforce,	and	public	identity.	
Furthermore,	this	internationalization	will	allow	the	Whole	Foods	company	to	diversify	
even	more,	and	really	express	their	devotion	to	a	“Whole	World.”
17	
Works	Cited	
"Australia."	USDA	Foreign	Agriculture	Service.	03	July	2018.	03	Apr.	2019	
<https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Retail%20Foods_Canberra_A
ustralia_7-3-
2018.pdf?fbclid=IwAR0Ob9RCF_xEozgaE3lZ7tqWviOFsoFXCK5HtHvu4PCXswRmMb4bKH
WgYQM>.	
	
"Australians	are	Hungry	for	Organic	Food	and	Drink."	Naturally	Good.	25	Sept.	2018.	02	Apr.	2019	
<https://naturallygood.com.au/food-drink/australians-are-hungry-for-organic-food-and-
drink/>.	
	
Bhasin,	Hitesh,	et	al.	“Top	8	Whole	Foods	Market	Competitors	-	Competition	of	Whole	Foods.”	
Marketing91,	12	Feb.	2019,	www.marketing91.com/8-whole-foods-market-competitors/.	
	
Crothers,	Lindy,	and	Ray	Santella.	Global	Agricultural	Information	Network.	USDA	Foreign	
Agricultural	Service,	2018,	Global	Agricultural	Information	Network,	
gain.fas.usda.gov/Recent%20GAIN%20Publications/Retail%20Foods_Canberra_Australia_7
-3-2018.pdf.	
	
"Ease	of	doing	business	index	(1=most	business-friendly	regulations)."	Data.	2017.	03	Apr.	2019	
<https://data.worldbank.org/indicator/IC.BUS.EASE.XQ>.	
	
"Growing	hunger	for	organics:	Can	Australia	keep	up	with	demand?"	INTHEBLACK.	28	Sept.	2017.	
02	Apr.	2019	<https://www.intheblack.com/articles/2017/09/01/organic-food-demand-
australia>.	
	
“HISTORY	AND	TIMELINE.”	Whole	Foods	Market	Newsroom,	
media.wholefoodsmarket.com/history/.	
	
"Home."	Department	of	Foreign	Affairs	and	Trade.	14	Aug.	2018.	03	Apr.	2019	
<https://dfat.gov.au/pages/default.aspx>.	
	
"How	Amazon’s	Whole	Foods	Acquisition	is	Changing	the	Specialty	Grocer’s	Supply	Chain."	
Michiganstateuniversityonline.com.	05	Apr.	2018.	02	Apr.	2019	
<https://www.michiganstateuniversityonline.com/resources/supply-chain/amazons-
whole-foods-acquisition-impact-on-grocers-supply-chain/>.	
	
Heffernan,	Madeleine.	“Amazon's	Whole	Foods	Buy	Won't	Alter	Australian	Expansion	Plans.”	The	
Sydney	Morning	Herald,	The	Sydney	Morning	Herald,	25	June	2017,	
www.smh.com.au/business/companies/amazons-whole-foods-buy-wont-alter-australian-
expansion-plans-20170623-gwwynd.htm.
18	
Hyken,	Shep.	“Whole	Foods	Knows	Its	Customers.	Do	You	Know	Yours?”	Forbes,	Forbes	Magazine,	4	
June	2018,	www.forbes.com/sites/shephyken/2018/06/03/whole-foods-knows-its-
customers-do-you-know-yours/#6af72a231151.	
	
Lewis,	Robert.	“Whole	Foods	Market.”	Encyclopædia	Britannica,	Encyclopædia	Britannica,	Inc.,	15	
Sept.	2017,	www.britannica.com/topic/Whole-Foods-Market.	
	
"Market	Analysis:	The	Case	of	Woolworth	Limited	Sample	Essay."	Sample	Essay.	03	Apr.	2019	
<https://australianhelp.com/samples/market-analysis-the-case-of-woolworth-limited>.	
	
“Newsroom.”	Whole	Foods	Market®	Expands	Outside	the	United	States	-	Whole	Foods	Market	
Newsroom,	media.wholefoodsmarket.com/news/whole-foods-market-expands-outside-the-
united-states.	
	
Numbeo.	2019.	01	Apr.	2019	<https://www.numbeo.com/cost-of-
living/in/London?displayCurrency=USD>.	
	
“Our	Core	Values.”	Whole	Foods	Market,	18	May	2018,	www.wholefoodsmarket.com/mission-
values/core-values.	
	
Reserve	Bank	of	Australia.	“Reserve	Bank	of	Australia.”	Reserve	Bank	of	Australia,	
Scheme=AGLSTERMS.AglsAgent;	CorporateName=Reserve	Bank	of	Australia,	25	Feb.	2019,	
www.rba.gov.au/.	
	
Sakimura,	Johannah.	"5	Reasons	to	Eat	Like	an	Australian."	EverydayHealth.com.	21	May	2015.	02	
Apr.	2019	<https://www.everydayhealth.com/columns/johannah-sakimura-nutrition-
sleuth/reasons-to-eat-like-australian/>.	
	
“This	Is	Where	Whole	Foods	(Soon,	Amazon)	Has	Stores	in	the	U.S.”	Fortune,	
fortune.com/2017/06/16/amazon-whole-foods-stores-locations/.	
	
Whole	Foods	Market,	INC.	(2018).	Form	10-K	2018.	Retrieved	from	SEC	EDGAR	website	
http://www.sec.gov/edgar.shtml

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