1. : https://www.linkedin.com/in/m-saif-masood-12766134 m.saifmasood@outlook.com 00971508077469
Profile Summary
A competent professional with over 3 years of experience in Network Support, Installation & Configuration, Web
Development and Technical Support
Hands-on experience in planning, developing, coordinating and assisting in completion of scheduled voice platform
maintenance. Proven skills in installation & configuration of computer hardware operating systems and applications;
capabilities in installing and configuring an Oracle Database, creating and managing storage structures and administering
the Oracle Database
Gained exposure in Oracle RDBMS 10g and 11g, Oracle Enterprise Manager (OEM), Oracle Performance Tuning, SQL,
PL/SQL; knowledge of UNIX/Linux operating system internals; familiar with Shell Scripting. Possess knowledge in
different packages of ERP; worked on Real-soft ERP along with developing an operational database and managing the
various structures which includes performance monitoring, database security, user management and backup/recovery
An effective communicator with excellent analytical, problem solving and interpersonal skills
Area of Excellence
Technical Support
Maintenance
Network Support
Installation &
Configuration
Web Development
Software
Programming
Soft Skills
IT Skills
Career Timeline
2012 - 2013
Glow Technology
Solutions, Pakistan
as Web Developer
2014 - Present
Emirates China
Commercial Centre
L.L.C., Abu Dhabi
Dubai Cosmetic
Surgery, Pakistan
2013 - 2013
MUHAMMAD SAIF MASOOD
Targeting assignments in Software Programming / Technical Support /
Web Development with an organization of repute, preferably in UAE
Networking Programming Oracle DBMS
Web
Development

2. Education
2012 Bachelors in Computer Science (Software) from Bahria
University, Islamabad, Pakistan
2008 FSC in Pre-Engineering from Askari College, Pakistan
2016 Diploma in Oracle Database Administration 11g from New
Horizon, Abu Dhabi, UAE
2013 Cisco Certified Network Associate (CCNA) from UCAT,
Rawalpindi Pakistan
Work Experience
Since Apr’14 Emirates China Commercial Centre L.L.C., Abu Dhabi, UAE as IT
Software Tech - IT Desktop Support
Role:
Interfacing, configuring, ensuring cables connections are appropriate
Developing backup strategies for the data and recovery plan for the
network along with installing and configuring computer hardware
operating systems and applications
Supervising and maintaining computer systems & networks and
troubleshooting system & network problems; diagnosing and resolving
hardware or software errors
Instituting new users' accounts & profiles and dealing with password
errors; continuously working on a task till the end and setting-up
equipment for employee use, proper installation of cable, operating
systems and appropriate software
Consulting with staff, users, and management to establish requirements
for new systems or modifications
Generating evaluations of software or hardware and suggesting
improvements or upgrades
Addressing major hardware / software problems or defective products to
vendors / technicians for service
Jul’13 – Dec’13
Dec’12 – May’13
Internship
Mar’12 – May’12
Dubai Cosmetic Surgery, Pakistan as Web Developer
Highlights:
Developed website and application in WordPress CMS Program; tested
and debugged all web applications; designed, developed, tested and
deployed web applications
Created and coordinated intranet web updates and intranet website
changes as per the requirement
Administered WordPress and HTML & CSS along with maintaining, fixing
& troubleshooting
Created website layout/user interface by using standard HTML/CSS
practices
Gathered and refined specifications along with requirements based on
technical requirements
Developed and maintained software documentation
Played a major role in fixing bugs, troubleshooting issues and resolving
problems
Glow Technology Solutions, Pakistan as Web Developer
Canis Technology Solutions as Internee
Personal Details
Date of Birth: 25th March 1990
Languages Known: English, Urdu, Hindi and Punjabi
Marital Status: Single
Visa Status: Employment Visa
Nationality: Pakistani
No. of Dependents: Please mention
Address: Abu Dhabi, United Arab Emirates