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Vidya Devi
14 Woodside Close, Parsons Heath, Colchester, Essex, CO4 3HD
Mobile: 07815102322 Email: vidyadevi@mac.com
Driving License
A hardworking, reliable person with over six years retail experience in a fast paced multitasking team based
environment. A highly experienced Reception/Customer Service Person for whom excellent levels of customer
care/problem solving and communication are a genuine priority. Able to work effectively as part of a motivated team.
Able to communicate with people from all walks of life. Has a flexible attitude to working and learning new skills.
Key Skills:
• Communication: Excellent communication skills both orally and written.
• Computer Literate: For six years demonstrated daily use of Microsoft Office, Excel and company software.
• Numerate: Experience in taking cash and PDQ card payments, Cashing up.
• Team player: Able to work effectively as part of a team to meet the needs of the business.
• Customer Service: Demonstrated excellent customer service skills.
Employment History
Event Coordinator - Voluntary work Siddha Yoga Organisation, London 2015
• Successfully coordinated two events involving two hundred people while keeping enthusiastic and helpful
through out to ensure a successful experience for all
• Easefully contacted and recruited the trust and completion of other volunteers
• Risk managed cooperatively, working closely and effectively with the team
Assistant Manager/Manager Kieser Training, London 2012- 2013
• Managerial administration duties
• Dealing with enquires over the telephone and face to face
• Meeting and greeting customers
• Managing and overseeing the team
Medical Therapist Kieser Training, London 2010-2012
• Reception duties
• General administration duties
• Meeting and greeting customers
• Dealing with enquires over the telephone and face to face
• Dealing with Doctors Instructions and instructing people with mild to serious medical conditions
• Operation of technical Equipment
• Working as part of a team and representing the company
• Selling contracts
Fitness Instructor Kieser Training, London 2007-2012
• Reception duties
• General administration duties including facility diaries
• Dealing with enquires over the telephone and face to face
• Meeting and greeting customers
• Trusted key holder opening and closing the facility
• Working as part of a team
• Selling contracts
Rejuvenation Therapist The Energy Clinic, London 2005-2007
• Efficiently provided excellent customer service with dedication and received regular recognition from clients
• Contributed effectively within a team of 10
• Capably represented the company at ” work/ balance days” at nearby banks
Further Positions Held
• Independent Distributor of health supplements for Inner light international, London, 2002- 2008.
mentoring, coaching in alkalarian wellness, presentations, talks, distribution and business training
• Independent Distributor with The Nutri Centre, London/ Mind Body Spirit Festival, 1995- 2010.
Vidya Devi Page 1 of 2
Education and Qualifications:
Edexcel, London
1 NVQ Level 3 in Management Principles.
Advanced Level Apprenticeship in Management in the business skills
Farnborough Sixth Form College
1 A level- Fine Art, A Design and Textiles, - 1989
Casterton School, Cumbria
9 O levels - Art, History, Biology, Chemistry, Mathematics, French, Geography, English Literature, English Language
3 GCSE- French, Biology- 1987,
Epsom School Of Art
Art Foundation Course 1990
Premier Global, London
R.E.P.S- Level 3 Exercise referral. Level 3 Personal Trainer (+CPD and pre requisite).
BACPR Currently undertaking Level 4 Cardiac Rehab and Level 4 Lower Back care
Other
N.E.A- Energy awareness qualification, Customer service excellence- Islington Council certificate, Understanding Health
Improvement Level 2- Royal Society for Public Health.
Voluntary work
Siddha Yoga path; Event Coordinator, Bookshop, Welcoming, Hall Monitor, Stretch Instructor teaching on meditation courses, ,
Reception, Kitchen, M.C, Cashiering, Assistant with children’s department.
5 rhythms Dance Assistant. Assistant for community art project.
Training courses
Life Talent Program, Landmark Forum, various Personal Development seminars, Basic computer, I.E.A small Business training.
Interests
Meditation, Exercise/ Fitness, Nature, Reading, Art and Films.
References are available on request
Vidya Devi Page 2 of 2

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CV 16.12.15 Reception

  • 1. Vidya Devi 14 Woodside Close, Parsons Heath, Colchester, Essex, CO4 3HD Mobile: 07815102322 Email: vidyadevi@mac.com Driving License A hardworking, reliable person with over six years retail experience in a fast paced multitasking team based environment. A highly experienced Reception/Customer Service Person for whom excellent levels of customer care/problem solving and communication are a genuine priority. Able to work effectively as part of a motivated team. Able to communicate with people from all walks of life. Has a flexible attitude to working and learning new skills. Key Skills: • Communication: Excellent communication skills both orally and written. • Computer Literate: For six years demonstrated daily use of Microsoft Office, Excel and company software. • Numerate: Experience in taking cash and PDQ card payments, Cashing up. • Team player: Able to work effectively as part of a team to meet the needs of the business. • Customer Service: Demonstrated excellent customer service skills. Employment History Event Coordinator - Voluntary work Siddha Yoga Organisation, London 2015 • Successfully coordinated two events involving two hundred people while keeping enthusiastic and helpful through out to ensure a successful experience for all • Easefully contacted and recruited the trust and completion of other volunteers • Risk managed cooperatively, working closely and effectively with the team Assistant Manager/Manager Kieser Training, London 2012- 2013 • Managerial administration duties • Dealing with enquires over the telephone and face to face • Meeting and greeting customers • Managing and overseeing the team Medical Therapist Kieser Training, London 2010-2012 • Reception duties • General administration duties • Meeting and greeting customers • Dealing with enquires over the telephone and face to face • Dealing with Doctors Instructions and instructing people with mild to serious medical conditions • Operation of technical Equipment • Working as part of a team and representing the company • Selling contracts Fitness Instructor Kieser Training, London 2007-2012 • Reception duties • General administration duties including facility diaries • Dealing with enquires over the telephone and face to face • Meeting and greeting customers • Trusted key holder opening and closing the facility • Working as part of a team • Selling contracts Rejuvenation Therapist The Energy Clinic, London 2005-2007 • Efficiently provided excellent customer service with dedication and received regular recognition from clients • Contributed effectively within a team of 10 • Capably represented the company at ” work/ balance days” at nearby banks Further Positions Held • Independent Distributor of health supplements for Inner light international, London, 2002- 2008. mentoring, coaching in alkalarian wellness, presentations, talks, distribution and business training • Independent Distributor with The Nutri Centre, London/ Mind Body Spirit Festival, 1995- 2010. Vidya Devi Page 1 of 2
  • 2. Education and Qualifications: Edexcel, London 1 NVQ Level 3 in Management Principles. Advanced Level Apprenticeship in Management in the business skills Farnborough Sixth Form College 1 A level- Fine Art, A Design and Textiles, - 1989 Casterton School, Cumbria 9 O levels - Art, History, Biology, Chemistry, Mathematics, French, Geography, English Literature, English Language 3 GCSE- French, Biology- 1987, Epsom School Of Art Art Foundation Course 1990 Premier Global, London R.E.P.S- Level 3 Exercise referral. Level 3 Personal Trainer (+CPD and pre requisite). BACPR Currently undertaking Level 4 Cardiac Rehab and Level 4 Lower Back care Other N.E.A- Energy awareness qualification, Customer service excellence- Islington Council certificate, Understanding Health Improvement Level 2- Royal Society for Public Health. Voluntary work Siddha Yoga path; Event Coordinator, Bookshop, Welcoming, Hall Monitor, Stretch Instructor teaching on meditation courses, , Reception, Kitchen, M.C, Cashiering, Assistant with children’s department. 5 rhythms Dance Assistant. Assistant for community art project. Training courses Life Talent Program, Landmark Forum, various Personal Development seminars, Basic computer, I.E.A small Business training. Interests Meditation, Exercise/ Fitness, Nature, Reading, Art and Films. References are available on request Vidya Devi Page 2 of 2