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ANNA PAWELEK
9a Park Road, Crouch End, London, N8 8TE
annapawelek8@gmail.com 07738 942 738
PERSONAL PROFILE:
I am a dedicated, organized, and methodical individual. My excellent interpersonal skills and
willingness to learn have, over the years, allowed me to expand my expertise into many different areas. I
completed a Master’s Degree in Geology in Poland, but later decided to move to the United Kingdom,
where for the last five years I was working as professionally qualified Dental Nurse. During my working
career, I have kept in constant touch with the technical aspect of the construction industry by being closely
involved with the Association of Polish Engineers in Great Britain of which I have been a member since
2009. Throughout my education, I have also acquired an N/SVQ level 3 in Environmental Protection and
an Advanced AutoCAD diploma. I now feel it is the time for me to work in a technical profession as I have
recently completed a Quantity Surveying Postgraduate Diploma at London South Bank University. I am a
reliable and responsible professional, who seeks new responsibilities within a wide range of employment
sectors. I have an active and dynamic approach to work and getting things done by identifying challenges
and turning them into opportunities. I am determined and decisive, able to work successfully as part of a
team, as well as by taking my own initiative. I’m looking forward to working in the construction industry as a
Quantity Surveyor.
EDUCATION:
Oct 2015 – June 2016 Quantity Surveying PgDip
London South Bank University
• Institutional and legal context for construction
• Measurement, documentation and estimating
• Project evaluation
• Construction contract administration
• Construction law
• Procurement and management of construction
• Economics and finance for construction
2001 – 2003 Master’s Degree in Geology
University of Wroclaw, Poland
1997 – 2000 Bachelor’s Degree in Geology
University of Wroclaw, Poland
1992 – 1997 N/SVQ level 3 in Environmental Protection
2012 – 2013
Vocational-Technical School No 5 in Wroclaw, Poland
National Diploma in Dental Nursing
London

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SKILLS AND QUALIFICATIONS:
• AutoCAD and 3D Advanced Course, the Academy of Applied Engineering in
London 2015
• IELTS Academic English, score: 6.5, British Council 2013
• Fluent in Polish (native)
• Member of the Association of Polish Engineers in Great Britain 2009 to
present
• Supervisor Management Course, Starbucks, London 2009
• Proficient in Microsoft Windows and Office including Word, Excel, Outlook
and Power Point
• Full Driving Licence
WORK EXPERIENCE:
Jan 2013 to date Head Dental Nurse
Jan 2013 – Mar 2015 Head Receptionist
Crouch Hall Dental Care, Crouch End, London
• Performing high quality dental nursing, whilst assisting the dentists in a safe
and effective manner, and in accordance with the Code of Ethics of the British
Association of Dental Nurses, and the GDC requirements and
recommendations to the dentists and their staff
• Taking all reasonable methods to ensure patient comfort, continually interpret
the needs of the patients and dentists, and deal with them promptly and
efficiently
• Ensuring that the surgical areas and equipment are regularly cleaned and
maintained, including aspiration systems and autoclaves, paying all due
attention to relevant legal and ethical codes, in addition to the practice policy
in respect of cross infection control and Health & Safety
• Keeping accurate records and ensure the recording methods are used in line
with agreed practice policy, current medico-legal guidelines and
recommendations from official bodies
• Liaising with the practice manager on all matters concerning administration,
temporary staff, pay and service conditions
• Providing a high standard of service to patients by dealing safely and
promptly with their requirements
• Managing the practice staff, controlling stock levels, budgets and ensuring the
practice and appointments are running smoothly
• Controlling all administrative duties including cash management, banking and
bookkeeping
Sep 2011 – Dec 2012 Qualified Dental Nurse
Dental Care Centre, Muswell Hill, London
• Providing assistance and support to dentists by preparing materials and
instruments and assisting in the correct procedure for dental radiography
• Supporting reception, including scheduling appointments, dealing with
paperwork and processing payments

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Jul 2008 – Dec 2013 Shift Supervisor Qualified
Starbucks Coffee Company, Muswell Hill, London
• Successfully managing a team of up to ten employees, including training new
staff, maintaining excellent standards of work quality and customer service by
means of regular performance reviews, fostering enthusiastic work
environment and inspiring team members to achieve business results.
• Exceeding sales targets while ensuring business profitability by controlling
costs of labour and inventory management
• Juggling administrative and shop floor duties while keeping track of all targets
and deadlines within a high volume and fast-paced environment.
• Handling customer and employee enquiries both independently as well as in
coordination with Customer Care, Human Resources and Payroll departments
• Responsibility for financial and safety aspects of the business, ensuring team
members adhere to legal and operational compliance requirements, analysing
profit and loss statements and reviewing cash handling, deposit and safe
procedures
• Communicating and delegating duties to other members of the team in a clear
and efficient manner to ensure smooth flow of operations; dealing with
challenging circumstances, using discretion when managing disciplinary
procedures and resolving personal matters with other employees.
Jul 2007 – Jul 2008 Head Barmaid
Birkbeck Tavern, Leytonstone, London
• Interacting with customers, taking orders and serving snacks and drinks
• Assessing customers’ needs and preferences and making recommendations
• Assisting in the supervision and training of the team to ensure that all duties
are carried out in accordance to standards
OTHER WORK EXPERIENCE:
• Hospitality Assistant, Plan Personnel, London
• Restaurant Supervisor, Quality Hotel, Westminster, London
• Public Opinion Survey Research Supervisor, EEI Market Research, Wroclaw,
Poland
REFERENCES AVAILABLE ON REQUEST