1. AMINALI PANJWANI
Flat No 401,
Block No 8,
Prajay Jamuna,
Kompally-500014
Hyderabad.
Ph: 7032908182/8019586532
E-Mail: amin.panjavani@yahoo.in
Work Experience:
Presently working as a Patient Support Counselor cum Dietician for SANOFI PHARMA
from July-2014
Worked as an ANALYST for HCL BPO LTD from Aug-2012 to June-2014
Worked as a Patient Support Counselor for MSD Pvt Ltd (Merck and Co USA) for a
period of 1.8yrs.
Worked as a Stock inventor for Krishna Pearls and Jewelers for the period of 1yr
Worked as a Customer Care Executive for Vodafone for a period of 9 months.
Worked as a Hostel and School Superintendent for Agakhan Hostel Dhandhuka for a
period 1.6yrs.
JOB PROFILE:
Counselor /Patient Support Counselor:
1. Providing Telephone base counseling to Diabetes patients from all over India.
2. Maintaining complete data of clients on system CRM.
3. Giving perfect diet to the Patients as per Nutrition rules.
4. Providing complete information regarding diabetes, diet, benefits of exercise, sick day
management, foot care, stress management, dental care, sexual health, blood pressure and
cholesterol, hypoglycemia, infections and stress, smoking and alcohol, festival diet, diabetes
myths and facts etc.
5. Educating patients about further complications of Diabetes and its solutions.
6. Provide then and there solutions of any query of patients.
7. Giving PPT presentation whenever it need on the floor.
8. Handling more than three hundred patients with good call quality and performance.
Note- I was the best Counselor on the floor from April-2011 to June-2014 and also won
and award and certificates for best quality counseling.
Customer Care Executive
Handled inbound process. Providing information regarding new scheme of the

2. company. Giving satisfied answers to customers whatever they asked. Handling three
process inquiry, request and complain. Maintaining data of the customer. Handling Hindi
and English calls over there.
Note- I have won awards for good quality and customer satisfaction
Hostel and School superintendent:
Handling complete management of a Boys hostel and a school. Coordinating &
Motivating teachers and hostel boys. Maintaining accounts of both process. Analyzing
hostel boys and parent's needs. Handling hostel staff and school staff.
Note- I have joint as an assistant superintendent and within the period of six month
become joint superintendent and after a year promoted as superintendent.
TECHNICAL QUALIFICATIONS: Ms Office and basic computer skill.
EDUCATIONAL QUALIFICATION:
1 Second year of LLB 2007 Bhavnagar University.
2 Graduation (B.com) 2005 Bhavnagar University.
3 Intermediate 2002 G.S.E.B.
4 S.S.C 1999 G.S.E.B.
Achievement and Awards:
1) Best Quality Counselor- From MSD SPARSH
2) Quality and Customer Satisfaction- From Vodafone
3) Certificate for Essay Competition- From LIC
4) Certificates for Hindi 1, 2, 3 Examination- From Central Board
STRENGTHS:
Passion for learning new things, Good Communications skills, Hardworking, Pragmatic,
Good adaptation ability, Fast learning abilities, High Confidence Level, Self Motivated.
PERSONAL PROFILE:
Name: Amin Ali Panjwani
Father’s Name: Samsudin Panjwani
Date of Birth: 1st July 1983
Sex: Male
Marital Status: Married.
Nationality: Indian.
Languages: English, Hindi &Gujarati.
Religion: Ismaily (Muslim).
AMINALI PANJWANI