1. Love Kumar
Permanent Address:-- Present Address:--
Hno:-415/9 Siwan Gate Hno 226/8 Subhash Nagar
Old Hospital Kaithal(Hry.) Sobhagya Niwas Near Mandir
Pin Code:-136027(PP.9315053000) Gurgaon.(PP.9910359071)
Strength
Positive attitude fast learner self-motivated. Result oriented & ability to lead and prepared to
work across cross functional teams with great team spirit.
Carrier Objective
To contribute towards the goal of the organization by applying knowledge & functional
specialization required & developed during my academic career individually & as a part of a team.
Synopsis
Have worked for more than five and half years in Customer Servicing, experience in Telecom
industry & Enterprise services.
Currently working with Bharti Airtel Enterprise Services (Gurgaon) with Opex Management team
payroll Bharti Airtel Limited Executive Profile. Excellent communicator with proven abilities of team
management, client servicing and possess interpersonal, analytical and organizational skills
Work Experience
 One & half years’ Experience in Reliance Big TV as installation Supervisor. A K trading Co.
(Mar’2009 to Aug’10)
 One & Half years’ Experience in Airtel Prepaid as MIS executive with A K Trading Co.
(Aug’10 to Jan’12)
 Two years’ experience in Bharti Airtel Head office Gurgaon as Executive under Manpower Payroll
With Opex Management Team (Apr’12 to 17th Apr 14)
 Presently Working in Bharti Airtel Head office Gurgaon as Executive under Payroll of Bharti Airtel
Limited with Opex Management Team As a team leader (17th Apr’14 to till date.)

2. Current Profile
 Domestic & International Vendor Inventory validation on every month with Finance
 Prepared reports for Quality Check of new implemented links in CRM
 CRM Order management process
 Coordinate with Third party vendor & regional heads to prepared presentation for monthly
Functional review for Service Maintenance
 Check & validate each order entry
 Back end support With Airtel CFM for service restoration
 Coordinate with partner for any query & ckt implementation
 Coordinate with Third party vendor for commercial, Purchase order, invoice approvals.
 Resolve issue with team member any related to partner payment and invoice related issue.
 Being custodian of all Circuit ID data and its maintenance, coordinating with entire service
Delivery team for customer data in order to maintain correct details in the system
Achievements
 Gold Award received from Airtel as cost saving in WOW project Approx. 100 MN in
1st quarter fy 15-16
 Kudos award received from Airtel as Cost saving in WOW Project approx. 80 MN in
2nd quarter Fy 14-15
Professional Qualification
 Six Month Diploma In Computer Ict Computer Education Kaithal (Basic & Tally )
 One Year Diploma In Computer Zed King Computer Education Kaithal
Qualification
 12th from Board School Education Haryana, Bhiwani.(March 2005)
 Completed Bachelor Degree ( ARTS) from Kurukshetra University, Kurukshetra May 2008
 Complete Master of business administration (Finance& Marketing) From PTU(Jalandhar.)
Sep.2012
Personal Details
Father’s Name : Sh. Bharat Bhushan
Date of Birth : 10th May 1988
Sex : Male
Marital Status : Single
Nationality : Indian
Languages Known : Hindi, English
Strength : Sincerity, Progressive and Punctuality
Date: Love Kumar