1. LINA RUEDA
2615 Dennler lrueda0405@hotmail.com
San Antonio, Texas 78238 Cell (210) 845-5165
EXECUTIVE SUMMARY
Skilled Management Professional with an excellent record of achievement and a broad range of skills that
include the ability to:
 Coordinated the activities of a multidisciplined team and handle multiple ongoing
tasks in a fast-paced and time sensitive environment.
 Developed and initiated process improvements that optimize the use of human and
capital resources.
 Utilized comprehensive knowledge of ICD/CPT codes to manage medical billing
activities and provide technical support that ensures maximum revenue generation.
 Conducted formal business in English and Spanish.
 Provided the leadership that creates consensus and encourages team members to
perform at their best.
 Self-motivated, able to implement decisions and set effective priorities to achieve
both immediate and long-term goals.
WORK EXPERIENCE
STONE OAK FAMILY DOCTORS, PA San Antonio, Texas
02/15-11/15
ADMINISTRATOR- Managed a team of five physicians’ and twenty employees in a fast pace Family
Practice setting. In addition to overseeing the everyday operations of the medical practice, I implemented
changes throughout the clinic to meet OSHA and CDC regulations. Additionally…
 Handled all new hire processes such as interviewing, hiring, team building, coaching and conflict
resolution.
 Implemented temperature safe guards for injectables, emergency evacuation plan, patient survey
card, no show policy, policy on consent to treat child.
 Arranged flu clinic for 2015 which increased vaccines administered to 820 through 11/12/2015,
compared to 529 vaccines administered in 2014.
 Oversaw billing operations, accounts on hold, missing billing slips, implemented new billing
changes to improve cash flow
 Facilitated monthly staff meeting, prepared minutes as well as notified physicians on new
business opportunities
 Managed office and medical equipment service contracts and researched new sources or
negotiated contracts with vendors for supplies and maintenance services
 Other duties include time sheets, payroll through Insperity, depositing monies and credentialing
TOUCH OF TINT San Antonio, Texas
8/14 – 01/15
COMPTROLLER- Temporary position; Prepared bank deposits, Managed accounts payable
utilizing Quick-Books software, Maintained employee time cards and prepared payroll for
manual processing by VP. Assisted customers with contracts and planning phase to include work
schedule. Ordered material for contractors and assisted VP with marketing presentation

2. Lina Rueda
2
WBLA, LLC San Antonio, Texas
9/12 – 7/14
SENIOR ADMINISTRATOR – Promoted to this position after establishing an excellent record of
performance as Administrator for Frontier Toxicology. Managed administrative operations for three labs;
Sky Toxicology, Frontier Toxicology, and Hill Country Toxicology. Successfully . . .
 Anticipated clients needs and responded to their request. Facilitated in recruitment programs
to attract applicants and to fill specific job openings
 Maintained knowledge of legal requirements affecting human resources functions and
ensured policies, procedures, and reporting are in compliance
 Used proprietary industry applications for billing operations and designed billing
spreadsheets that facilitated monitoring problem claims and effectively tracked claim
resolution activities.
 Prepared bank deposits, coordinated financial reports with the company Accountant, and
purchased office equipment and consumables used by the labs.
 Executed accounts payable, earned discounts and avoided late fees
 Hired, trained, and handled personnel actions for up to 100 team members and directly
supervised 16 who handled billing and other administrative functions.
 Maintained employee time cards, submitted payroll, and managed payroll and tax
reporting.
 Initiated changes in specimen processing that resulted in reducing turnaround time to 22 vs
48 hours.
 Managed acquisition of 11 additional Liquid Chromatograph Mass Spectrometers (LCMS)
instruments to accommodate company business growth.
 Assisted with credentialing and licensing of labs in other states.
 Trained team members in Safety and regulatory compliance
SOUTHWEST CHILDREN’S CENTER, P.A. San Antonio, Texas
5/07 – 7/12
PRACTICE ADMINISTRATOR – Directed administrative, human resource, payroll, and billing for this
eight-physician pediatric practice with 29 employees.
 Experience in interviewing, hiring/terminating, training, scheduling, motivating and
supervising staff.
 Managed employee benefits such as health insurance, and simple IRA contributions.
 Proficient with laws and rules governing unemployment, workman’s compensation, and
malpractice insurance.
 Conducted comprehensive review of operations, redefined job descriptions for all positions,
and reduced staff. Achieved a $32,000 annual savings through staff reduction.
 Initiated process in billing practices that reduced turnaround team, proactively monitored
billing status, and increased revenue in the first two years by over $190,000.
 Maintained provider certification, licensing, credentialing and malpractice insurance as well
as with regulatory agencies such as CLIA, HIPAA and OSHA.
 Monitored employee timecards, submitted payroll and managed payroll and tax reports
 Supervised inventory and the ordering of supplies and equipment

3. Lina Rueda
3
GASTROENTEROLOGY CLINIC OF SAN ANTONIO, P.A. San Antonio, Texas
3/00 – 9/06
PRACTICE ADMINISTRATOR – Recruited by the owners of this five-physician medical practice to turn
around administrative and billing operations. Implemented comprehensive changes that included
development of administrative policies and procedures, creation of job descriptions, and improvement in
billing practices and procedures. Hired, trained, and managed a team of 20 personnel who provided
administrative, medical, and billing services and . . .
 Coordinated annual training requirements for physicians and medical staff.
 Drafted OSHA manual and the HIPAA guidebook.
 Monitored licensure, credentialing, and recertification.
 Revised medical record department procedures and cut filing time by 25%.
 Handled patient referrals and negotiated with insurance carriers to resolve patient related
issues.
 Used ADP software to handle payroll, responsible for maintaining employee time records,
attendance, sick and vacation hours.
 Managed accounts receivable, accounts payable, prepared monthly profit and loss statements,
and resolved billing issues with insurance providers.
 Facilitated monthly staff meetings, prepared minutes of meetings, and updated physicians on
the financial health of the practice as well as new business opportunities.
 Conducted interviews, background checks, orientation, prepared annual employee
performance evaluations and counseled employees on job performance, handled disciplinary
actions, and maintained personnel records.
EDUCATION
Wayland Baptist University San Antonio, Texas
Bachelor of Science in Business Administration
Specialization in Health Care
San Antonio College San Antonio, Texas
Associates of Applied Science in Management
Professional Development:
 Certified Office Manager
 Notary, State of Texas
 Certified Medical Assistant, San Antonio College of medical and Dental Assistants
 Member, San Antonio Medical Group Managers Association
PROFESSIONAL SKILLS
 Proficient in Microsoft Office applications; Microsoft Word, Excel and Outlook
 QuickBooks, Quicken
 Billing software; Millbrook Paradyme, GE Centricity, Medinformatix, Athena
 Laboratory software; Labgen, and Medivance
 E-mail, and Internet research.