1. LILIANA PAREDES
320 East 115th Street
New York, NY 10029
MOBILE: (917) 608-4721
ljsaltos@gmail.com
SKILLS SUMMARY
 Bilingual Spanish/English professional with over 15 years of sales/ retail experience
 Constant focus on customer loyalty, leadership, quality of service and problem-solving
 Experienced in bookkeeping and accounts payable / receivables,
 Excellent in cash register operations, and opening and closing procedures
 Training staff in cash register and monetary transactions
EDUCATION
 Borough of Manhattan Community College – CLIP 6/2015 – Pres.
 Instituto Pedagogico - High School Diploma 8/1987 - 5/1991
PROFESSIONAL EXPERIENCE
Jewish Center (Carver senior Center) 12/2015 – Present
Office Clerk / Internship NewYork, NY
 Responsible for providing translation services to ESL clients
 Assist with collecting, copying and scanning eligibility documents
 Assist with competing application for housing and/orbenefit entitlements
 Maintain clients’ files organized and in order
Tommy Hilfiger - Macy’s Department Store 04/2007 – 06/2014
Sales Specialist / Associate NewYork, NY
 Attended management meetings to prepare for daily store activities and specials events
 Worked with Merchandise Coordinator for updated merchandise styles and floor presentation
 Responsible for setting floor displays and restocking of merchandise and new arrivals
 Ensure merchandise presentation,availability and knowledge of new product
 Provided outstanding customerservice, assisted in merchandise selection and purchases
 Processed credit card enrollments, purchase transactions and answered to billing inquiries
 Processed on-line orders, telephone orders and prepared mail orders
 Assisted Store Manager with cash reconciliations, and monetary transfers to safe
Big Apple Distribution 08/2001 – 01/2007
Sales Representative/Bookkeeper NewYork, NY
 Interfaced with vendors, company visitors,employees and responded to inquiries
 Created and maintained invoices,reports,and financial logs and statements
 Processed customers’ payment transactions and maintained payment logs balance
 Prepared memos, overdue statements and correspondence for payment collections
 Resolved delivery discrepancies with UPS / FEDEX and resolved customers disputes
 Coordinated Managers’ appointment with outsidevendors and meetings with providers
 Assisted Manager with vendor payments, prepared and processed staff payroll
 Maintained vendor, customers and staff files up to date with appropriatedocumentation
 Handled cash register, credittransactions an assisted customers with selections as needed
 Coordinated supplies needs and officeequipment includingfax,copies,and printers
NewYork City Liquidators 02/1995 – 07/2001
Sales Representative/Administrative Assistant NewYork, NY
 Maintained record management systems and performing basic bookkeeping duties
 Assisted customers with merchandise selection, sales and processed payments
 Handled cash register transactions and processed credit card payments
 Maintained accurate sales /merchandise accounts and accounts payable up to day
 Performed general office duties