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STAFFING &
SCHEDULING
MA. VICIA JOYCE C BASE RN
WHAT IS STAFFING?
• Is the process of determining and
providing the acceptable number and mix
of nursing personnel to produce a desired
level of care to meet the patient’s demand.
• Purpose: to provide each nursing unit
with an appropriate and acceptable
number of workers in each category to
perform the nursing tasks required.
What are the factors affecting
staffing?
• 1. The type, philosophy and objectives of
the hospital and the nursing service
• 2. the population served or the kind of
patients served whether pay or charity
• 3. the number of patients and severity of
their illness-knowledge and ability of
nursing personnel are matched with the
actual care needs of patients
• 4. Availability and characteristics of the
nursing staff, including education, level
of preparation, mix of personnel,
number and position:
• 5. administrative policies such as rotation,
weekends and holiday off-duties
• 6. standards of care desired which should
be available and clearly spelled out.
Patient Care Classification System
• It is a method of grouping patients according to
the amount and complexity of their nursing care
requirements and the nursing time and skill they
require.
• Purpose:
• 1. Serve in determining the amount of nursing
care required, generally within 24 hours.
• 2. to determine the category of nursing
personnel who should provide that
care.
Nursing Care hours per patient/day
according to classification of patients
per units
Cases/Patients NCH/Pt/Day Prof to Non Prof
Ratio
1. General Medicine 3.5 60:40
2. Medical 3.4 60:40
3. Surgical 3.4 60:40
4. Obstetrics 3.0 60:40
5. Pediatrics 4.6 70:30
6. Pathologic Nursery 2.8 55:45
7. ER/ICU/RR 6.0 70:30
8. CCU 6.0 80:20
Classification Categories
Level I-Self
Care or
Minimal Care
-NCH
1.5/pt/day
- Ratio 55:45
-Can take a bath on his own; feed himself; perform his
own ADL.
-For discharge pt; non-emergency, newly admitted
don’t exhibit unusual s/s;
- requires little treatment and observation
Level II –
Moderate
Care or
Intermediate
Care
-NCH 3/pt
- Ratio 60:40
-Need some assistance in bathing, feeding, ambulating
for short period.
-Extreme s/s of illness must have subsided or have not
yet appeared
-May have slight emotional needs
-v/s taking ordered 3x/shift; with IVF/BT; are semi-
conscious and exhibiting some psychosocial or social
problems;
- periodic treatments and/or observations and
/instructions
Level III –
Total,
Complete or
Intensive
Care
-NCM
6hrs/pt/day
-Ratio 65:35
-Patient are completely dependent upon
the nursing personnel.
-They are provided complete bath, are
fed, may or may not be unconscious,
with marked emotional needs; with v/s
monitoring more than 3x/shift
-Maybe on continuous oxygen therapy,
with chest or abdominal tubes
-They require close observation at least
every 30 minutes for impending
hemorrhage, with hypo or hypertension
and/ or cardiac arrhythmia
Level IV-
Highly
Specialized
Critical Care
-NCH 6-9 or
more /pt/day
- Ratio 70:30
or 80:20
-Need maximum level of nursing care
with a ratio of 80 professionals to 20
non-professionals.
-Needs continuous treatment and
observation
-With many medications, IV piggy
backs; v/s monitoring every 15-30
minutes; hourly output.
-There are significant changes in
doctor’s orders
Categories of Level of Care of Patients: Nursing Care
Hours/Pt/Day & Ratio of Prof-Non Prof
Levels of Care NCH Needed Per
Pt./Day
Ratio of Prof to
Non-Prof
Level I – Self-Care
or Minimal Care
1.50 5:45
Level II Moderate
or Intermediate
Care
3.0 60:40
Level II Total or
Intensive Care
4.5 65:35
Level IV Highly
Specialized or
Critical Care
6.0
7 or higher
70:30
80:20
Percentage of patients at various levels of care
per type of hospital
Type of Hospital Minimal
Care
Moderate
Care
Intensive
Care
Highly
Spl. Care
Primary Hospital 70 25 5 -
Secondary Hospital 65 30 5 -
Tertiary Hospital 30 45 15 10
Special Tertiary
Hospital
10 25 45 20
Distribution by Shifts
Morning or day shift 45 to 51 percent.
Afternoon shift 34 to 37 percent
Night shift 15 to 18 percent.
In the Philippines the distribution usually followed is 45
percent for the morning shift, 37 percent for the
afternoon shift, and 18 shift for the night shifts.
Computing for the number of nursing
personnel needed
Total No. working-Non working days & hours of
nursing personnel per year
Rights & Privileges Given Each
Personnel Per Year
Working Hours Per Week
40 hours 48 hours
1. Vacation Leave
2. Sick Leave
3. Legal Holidays
4. Special Holidays
5. Special Privileges
6. Off-Duties as per R.A. 5901
7. Continuing Education Program
Total Non-working Days per
year
Total working days per year
Total working hours per year
15
15
10
2
3
104
3
152
213
1,704
15
15
10
2
3
52
3
100
265
2,120
Staffing Formula
To illustrate: Find the number of nursing according
to levels of care needed.
1. Categorize the patients according to levels of
care needed
250 pts x 0.30 = 75 pts needing minimal care
250 pts x 0.45 = 112.5 pts needing moderate
care
250 pts x 0.15 = 37.5 pts needed intensive
care
250 pts x 0.01 = 25 pts need highly specialized
250 nsg care
2. Find the number of nursing care hours (NCH) needed by
patients at each level of care per day.
75 pts x 1.5 (NCH needed at Level I) = 112.5 MCH/day
112.5 pts x 3 (NCH needed at Level II) = 337.5 NCH/day
37.5 pts x 4.5 (NCH needed at Level II) = 168.75 NCH/day
25 pts x 6 (NCH needed at Level IV) = 150 NCH/day
Total 768.75 NCH/day
3. Find the total NCH needed by 250 patients per year.
768.75 x 365 (days/yr) = 280,593.75 NCH/year
• 4. Find the actual working hours rendered by each
nursing personnel per year.
• 8 (hrs/day) x 213 (working days/year) = 1,704
(working hours/year)
• 5. Find the total number of nursing personnel needed.
• a. Total NCH per year = 280,593.75 = 165
• Working hrs/year 1,704
• b. relief x total nsg. Personnel = 165 x 0.15 = 25
• c. total nursing personnel needed 165 + 25 = 190
• 6. Categorize to professional and non-professional personnel
ratio of prof to non-prof in a tertiary hospital is 65:35
• 190 x .65 = 134 professional nurses
• 190 x .35 = 66 nursing attendants
• 7. Distribute by shifts
• 124 nurses x .45 = 56 nurses on AM shift
• 124 nurses x .37 = 46 nurses on PM shift
• 124 nurses x .18 = 22 nurses on night shift
• Total 124 nurses
• 66 nsg attendants x .45 = 30 nsg. attendants on AM shift
• 66 nsg attendants x .37 = 24 nsg attendants on PM shift
• 66 nsg attendents x .18 = 12 nursing attendants on night shift
Total = 66 nursing attendants
What is scheduling?
implementation of staffing pattern by
assigning personnel to work specific
hours and days in a specific unit or area.
Centralized scheduling:
The schedule done by the upper manager for all
nurses in all departments manually or by
computer.
Decentralized scheduling
When managers are given authority and assume
responsibility, they can staff their own units
through decentralized scheduling.
Self scheduling
a system that is coordinated by staff nurses.
Staff may negotiate before and after work and
during break and lunchtime.
Alternating or rotating work shifts
It may take 2-3 days to 2 weeks for a
person to adjust to a different sleep-wake
cycle.
Permanent shift
relieve nurses from
stress and health related problems
associated with alternating and rotating
shifts.
Block, cyclical, scheduling
Block, or cyclical, scheduling uses the same
schedule repeatedly. The schedule repeat
itself every 6 weeks.
Eight hour shift in a five day workweek
5-day, 40-hours workweek
Ten hour shift in Four day workweek
The main problem was fatigue. The long
weekends and off were attractions. There
is time to finish work, peak work loads can
be covered, and there is decreased
overtime and decreased costs.
Twelve-hour shift in seven day workweek
The better use of personnel lower staffing
requirements; this consequently lowers the cost
per patient day.
Activity:
1. Categorize the patients according to levels of care needed.
2. Find the number of nursing care hours (NCH) needed by patients at each
level of care per day.
3. Find the total NCH needed by 500 patients per year.
4. Find the actual working hours rendered by each nursing personnel per
year.
5. Find the total number of nursing personnel needed.
Total NCH per year
Working hrs/year
b. relief x total nsg. Personnel
c. total nursing personnel needed
• 6. Categorize to professional and non-professional personnel
ratio of prof to non-prof in a tertiary hospital is 65:35
• 7. Distribute by shifts

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staffingscheduling-170628132339.pdf

  • 3. • Is the process of determining and providing the acceptable number and mix of nursing personnel to produce a desired level of care to meet the patient’s demand. • Purpose: to provide each nursing unit with an appropriate and acceptable number of workers in each category to perform the nursing tasks required.
  • 4. What are the factors affecting staffing?
  • 5. • 1. The type, philosophy and objectives of the hospital and the nursing service • 2. the population served or the kind of patients served whether pay or charity • 3. the number of patients and severity of their illness-knowledge and ability of nursing personnel are matched with the actual care needs of patients
  • 6. • 4. Availability and characteristics of the nursing staff, including education, level of preparation, mix of personnel, number and position: • 5. administrative policies such as rotation, weekends and holiday off-duties • 6. standards of care desired which should be available and clearly spelled out.
  • 7. Patient Care Classification System • It is a method of grouping patients according to the amount and complexity of their nursing care requirements and the nursing time and skill they require. • Purpose: • 1. Serve in determining the amount of nursing care required, generally within 24 hours. • 2. to determine the category of nursing personnel who should provide that care.
  • 8. Nursing Care hours per patient/day according to classification of patients per units Cases/Patients NCH/Pt/Day Prof to Non Prof Ratio 1. General Medicine 3.5 60:40 2. Medical 3.4 60:40 3. Surgical 3.4 60:40 4. Obstetrics 3.0 60:40 5. Pediatrics 4.6 70:30 6. Pathologic Nursery 2.8 55:45 7. ER/ICU/RR 6.0 70:30 8. CCU 6.0 80:20
  • 9. Classification Categories Level I-Self Care or Minimal Care -NCH 1.5/pt/day - Ratio 55:45 -Can take a bath on his own; feed himself; perform his own ADL. -For discharge pt; non-emergency, newly admitted don’t exhibit unusual s/s; - requires little treatment and observation Level II – Moderate Care or Intermediate Care -NCH 3/pt - Ratio 60:40 -Need some assistance in bathing, feeding, ambulating for short period. -Extreme s/s of illness must have subsided or have not yet appeared -May have slight emotional needs -v/s taking ordered 3x/shift; with IVF/BT; are semi- conscious and exhibiting some psychosocial or social problems; - periodic treatments and/or observations and /instructions
  • 10. Level III – Total, Complete or Intensive Care -NCM 6hrs/pt/day -Ratio 65:35 -Patient are completely dependent upon the nursing personnel. -They are provided complete bath, are fed, may or may not be unconscious, with marked emotional needs; with v/s monitoring more than 3x/shift -Maybe on continuous oxygen therapy, with chest or abdominal tubes -They require close observation at least every 30 minutes for impending hemorrhage, with hypo or hypertension and/ or cardiac arrhythmia
  • 11. Level IV- Highly Specialized Critical Care -NCH 6-9 or more /pt/day - Ratio 70:30 or 80:20 -Need maximum level of nursing care with a ratio of 80 professionals to 20 non-professionals. -Needs continuous treatment and observation -With many medications, IV piggy backs; v/s monitoring every 15-30 minutes; hourly output. -There are significant changes in doctor’s orders
  • 12. Categories of Level of Care of Patients: Nursing Care Hours/Pt/Day & Ratio of Prof-Non Prof Levels of Care NCH Needed Per Pt./Day Ratio of Prof to Non-Prof Level I – Self-Care or Minimal Care 1.50 5:45 Level II Moderate or Intermediate Care 3.0 60:40 Level II Total or Intensive Care 4.5 65:35 Level IV Highly Specialized or Critical Care 6.0 7 or higher 70:30 80:20
  • 13. Percentage of patients at various levels of care per type of hospital Type of Hospital Minimal Care Moderate Care Intensive Care Highly Spl. Care Primary Hospital 70 25 5 - Secondary Hospital 65 30 5 - Tertiary Hospital 30 45 15 10 Special Tertiary Hospital 10 25 45 20
  • 14. Distribution by Shifts Morning or day shift 45 to 51 percent. Afternoon shift 34 to 37 percent Night shift 15 to 18 percent. In the Philippines the distribution usually followed is 45 percent for the morning shift, 37 percent for the afternoon shift, and 18 shift for the night shifts.
  • 15. Computing for the number of nursing personnel needed
  • 16. Total No. working-Non working days & hours of nursing personnel per year Rights & Privileges Given Each Personnel Per Year Working Hours Per Week 40 hours 48 hours 1. Vacation Leave 2. Sick Leave 3. Legal Holidays 4. Special Holidays 5. Special Privileges 6. Off-Duties as per R.A. 5901 7. Continuing Education Program Total Non-working Days per year Total working days per year Total working hours per year 15 15 10 2 3 104 3 152 213 1,704 15 15 10 2 3 52 3 100 265 2,120
  • 17. Staffing Formula To illustrate: Find the number of nursing according to levels of care needed. 1. Categorize the patients according to levels of care needed 250 pts x 0.30 = 75 pts needing minimal care 250 pts x 0.45 = 112.5 pts needing moderate care 250 pts x 0.15 = 37.5 pts needed intensive care 250 pts x 0.01 = 25 pts need highly specialized 250 nsg care
  • 18. 2. Find the number of nursing care hours (NCH) needed by patients at each level of care per day. 75 pts x 1.5 (NCH needed at Level I) = 112.5 MCH/day 112.5 pts x 3 (NCH needed at Level II) = 337.5 NCH/day 37.5 pts x 4.5 (NCH needed at Level II) = 168.75 NCH/day 25 pts x 6 (NCH needed at Level IV) = 150 NCH/day Total 768.75 NCH/day 3. Find the total NCH needed by 250 patients per year. 768.75 x 365 (days/yr) = 280,593.75 NCH/year
  • 19. • 4. Find the actual working hours rendered by each nursing personnel per year. • 8 (hrs/day) x 213 (working days/year) = 1,704 (working hours/year) • 5. Find the total number of nursing personnel needed. • a. Total NCH per year = 280,593.75 = 165 • Working hrs/year 1,704 • b. relief x total nsg. Personnel = 165 x 0.15 = 25 • c. total nursing personnel needed 165 + 25 = 190
  • 20. • 6. Categorize to professional and non-professional personnel ratio of prof to non-prof in a tertiary hospital is 65:35 • 190 x .65 = 134 professional nurses • 190 x .35 = 66 nursing attendants • 7. Distribute by shifts • 124 nurses x .45 = 56 nurses on AM shift • 124 nurses x .37 = 46 nurses on PM shift • 124 nurses x .18 = 22 nurses on night shift • Total 124 nurses • 66 nsg attendants x .45 = 30 nsg. attendants on AM shift • 66 nsg attendants x .37 = 24 nsg attendants on PM shift • 66 nsg attendents x .18 = 12 nursing attendants on night shift Total = 66 nursing attendants
  • 22. implementation of staffing pattern by assigning personnel to work specific hours and days in a specific unit or area.
  • 23. Centralized scheduling: The schedule done by the upper manager for all nurses in all departments manually or by computer.
  • 24. Decentralized scheduling When managers are given authority and assume responsibility, they can staff their own units through decentralized scheduling.
  • 25. Self scheduling a system that is coordinated by staff nurses. Staff may negotiate before and after work and during break and lunchtime.
  • 26. Alternating or rotating work shifts It may take 2-3 days to 2 weeks for a person to adjust to a different sleep-wake cycle.
  • 27. Permanent shift relieve nurses from stress and health related problems associated with alternating and rotating shifts.
  • 28. Block, cyclical, scheduling Block, or cyclical, scheduling uses the same schedule repeatedly. The schedule repeat itself every 6 weeks.
  • 29. Eight hour shift in a five day workweek 5-day, 40-hours workweek
  • 30. Ten hour shift in Four day workweek The main problem was fatigue. The long weekends and off were attractions. There is time to finish work, peak work loads can be covered, and there is decreased overtime and decreased costs.
  • 31. Twelve-hour shift in seven day workweek The better use of personnel lower staffing requirements; this consequently lowers the cost per patient day.
  • 32. Activity: 1. Categorize the patients according to levels of care needed. 2. Find the number of nursing care hours (NCH) needed by patients at each level of care per day. 3. Find the total NCH needed by 500 patients per year. 4. Find the actual working hours rendered by each nursing personnel per year. 5. Find the total number of nursing personnel needed. Total NCH per year Working hrs/year b. relief x total nsg. Personnel c. total nursing personnel needed
  • 33. • 6. Categorize to professional and non-professional personnel ratio of prof to non-prof in a tertiary hospital is 65:35 • 7. Distribute by shifts