1. Richard Kurschner
Coon Rapids, MN
Summary:
UNIX/Linux systems engineer, analyst and administrator with over 20 years’ experience in diverse
technical disciplines including web, j2ee, UNIX, Linux and networking. Specializing in the planning and
implementation of global information systems. Recognized for achieving excellence in system design,
performance, stability and uptime with limited resources. Special skills include:
• Advanced technical diagnostic skills in a wide variety of enterprise technologies.
• Rapid adoption and integration of new technologies.
• Experienced with DevOps and Agile methodologies.
• Fluent in multiple scripting languages.
• Expertise in open source operating systems, tools and technology stacks.
• Process automation.
Technical Skills:
OS/Environments : Linux, Solaris, AIX, HP-UX, Windows
Development Applications : Shell, Perl, AWK, SQL, GIT, Subversion, HP Quality Center, Eclipse
Software Applications : Windchill 5 – 10.1, Oracle 8i – 11g, WebSphere MQ Series, MS
Office, Remedy, Modules, Flowtracer, FlexLM, Virtualization (KVM,
VMWare), Vagrant, Jenkins, Splunk , Postfix, Bareos/Bacula, HP
Enterprise Automation Suite
PROFESSIONAL EXPERIENCE:
United States Postal Service Eagan, MN
UNIX Engineering Administrator 2016 - Present
Responsibilities:
• Fulfillment of change orders on UNIX systems.
• Transferred SIEM function from unsupported application to Splunk
• Engineered custom alerting system using Perl and Splunk analytics to monitor for errors and
trending issues in the UNIX engineering department.
3M ESPE St. Paul, MN
Systems Administrator 2015
Responsibilities:
• Used Logstash application to construct logging feeds to a central log server, using regular
expressions to parse the various logs into index-able events that contribute to management
metrics.
• File level security management using McAffee ePO to create monitoring policies that watch for
file system changes.
• Used Chef to deploy new infrastructure to the Microsoft Azure cloud.
• General troubleshooting of application deployments in a (Linux) RedHat environment.
UnitedHealth Group (Optum IT) Plymouth, MN
Senior Operating System Consultant 2014 - 2015
Responsibilities:
• Agile developer. As an SME and developer for a scrum team I was responsible for breaking goals
down into quantifiable tasks and managing the tasks for completion in each release.
• Primary engineer and programmer for an in-house, custom backup service for customer virtual
machines.

2. • Used the HP suite of Enterprise automation tools to install and configure software in support of
the custom backup service.
• Authored shell and Perl scripts to automate application installation, configuration and
management of storage usage and to automate the mounting of array storage to the backup
service.
Medtronic Minneapolis, MN
Design Automation Engineer 2013 - 2014
Responsibilities:
• Lead engineering sector upgrade to Red Hat Enterprise Linux v6.5
• Support of engineering and development team’s use of UNIX, Linux OS, shell environments and
engineering tool chains.
• Unix Shell, Perl and TCL scripting to automate business processes and integration of tools.
• Updating of legacy scripts and tools from csh to bash shells.
• Support of Polarion enterprise Subversion version control repositories.
DKI Consulting Minneapolis, MN
Senior Solution Engineer 2010 - 2013
Responsibilities:
• Provided top level Windchill and Linux/Unix technical support for multiple Fortune 100 companies
including Motorola, Boeing and Raytheon Company.
• Supported a $250 million Windchill implementation project for Raytheon.
• Common duties include performing system re-hosts, applying builds, installing Windchill software,
writing scripts to automate tasks, troubleshooting and managing technical problems with the
vendors
• Provide infrastructure technical support for developers and testers.
• Build support and troubleshoot large asymmetric Windchill application clusters.
• Documentation of common procedures developed in house.
• Managed product defects using HP Quality Center
• Management of Linux infrastructure.
Wells Fargo MN
Senior Web Support Engineer 2010 - 2011
Responsibilities:
• Provided third level technical support for web services based, custom in-house credit and debit
card processing software.
• Created application performance and financial reports using shell, Perl and Groovy programming
languages.
• System architecture and capacity planning.
• Implemented and refined enterprise monitoring using Nagios to monitor system resource issues,
bandwidth consumption and system errors.
• Utilized Oracle and Teradata information warehousing to generate reports, and generate
application and traffic trends.
• Worked with development staff to deploy system updates, patches and quarterly releases.
• Collaborate with enterprise partners to resolve issues and initiatives that impact the infrastructure.
• Managed customer problem tickets using Remedy tracking application.
• Provided technical training to less experienced engineers.

3. • Documented SOP for technical staff.
Ingersoll Rand Minneapolis, MN
System Eng 2004 – 2010
Responsibilities:
• Technical lead and first level support for global IT organization.
• Saved $1.2 million annually by architecting migration of Windchill PLM system in-house from third
party hosting company.
• Wrote Perl utility that aided in achieving Sarbanes Oxley compliance by automating user account
aging in business applications.
• Recognized before entire company for achieving dramatic performance increases in business
critical Windchill and Oracle applications.
• Primary technical support for team of 12 developers.
• Deployment, tuning, and upgrades of heavily customized Windchill and Oracle environments.
• Documented environment and best practices. Using documentation to train backup personnel.
• Created disaster recovery process for PDMLink environments followed by successful annual
testing runs
Ingenix Inc. Eden Prairie, MN
System administrator in Fortune 500 data center 2002 – 2004
Responsibilities:
• Accountable for monitoring of all UNIX servers and backups systems in a Fortune 500 data
center.
• Crafted custom web based application, written in Perl, to manage all administrative staff activities
in data center. Application generated reports and metrics for management. Operational errors
reduced by 90%.
• Responsible for scheduling and maintenance of backups for 100+ terabyte SAN using Veritas
NetBackup.
• Created UNIX shell, Perl and AWK scripts to automate daily file transfers and reporting.
Borderbound Communication Eden Prairie, MN
Primary Technical Consultant and Systems Administrator 2001 – 2004
in a Linux and FreeBSD based ISP.
Responsibilities:
• Provided web, email, and network consulting services.
• Implemented custom Linux based firewalls, email and web servers.
• Wrote shell and Perl scripts to automate system and business processes.
• Analyze customer requirements to build custom servers.
Digital River
UNIX System Administrator 2000 – 2001
Responsibilities:
• UNIX system administrator In a Solaris based data center. Managed an E-commerce site
consisting of more than 5000 secure online stores and sites.
• Monitoring of Solaris, Linux, UNIX and FreeBSD production servers with standard UNIX system
utilities and ECS Control-M scheduling software.
• Responsible for scheduling and maintaining over 50 terabytes of data per week on over 50 hosts,
using Veritas NetBackup, and StorageTech tape silos.
• Red Hat Linux and Solaris OS Installations and configuration.
• Managed computer repairs, patches and upgrades.

4. Education/Certifications:
• OCA – Oracle Certified Associate
• UNIX Certification – 320 hour UNIX certification from University of Minnesota.
• Windchill PDMLink administration from Parametric Technology Corp.
• Red Hat Certification