Business communication Presentation

1. Business Communication

2. “Communication is the giving and
receiving of information signals or
messages by talk,
writing, gestures and signals.”

3. Elements of Communication

4. Types of Communication
• Verbal Communication :- Verbal
communication is an act of conveying
messages, ideas, or feelings through the use
of mouth or words.
• Non – Verbal Communication :- Non-verbal
communication uses signs, signals, gestures,
expressions and sounds. Non-verbal
communication is also called body language

5. Verbal Communication
• Oral Communication
• Written Communication

6. Barriers to Communication

8. Benefits of Effective Communication

9. Methods of Business
Communication
• Meetings
• Written Communication
• Phone
• Fax
• E-mail
• Teleconferencing
• Video Conferencing
• Social Media

10. Grapevine
• Communication through informal and unofficial
by means of gossip and rumor
• Features – Flexibility
Fast
Lack of Control
Self-Interest
No Record
Distortion
Spontaneous

11. Advantage of Grapevine
• Spreads faster than wild fire
• Informal mode of communication
• Sense of unity
• Grapevine communication comes to the
rescue

12. Disadvantages of Grapevine
• Rumors tends
• Information received through grapevine might
not be true.
• Damage an organization’s goodwill.
• Lose a lot of money
• Not trustworthy

13. Type of Grapevine